Air India reviews & complaints 633
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5th time asking for my gst invoice
Respected Sir/Madam
Kindly send my GST invoice for the tickets booked in your airline
Details as followed
Ticket no 1
Ticket Issue Date : 19th Jan'23
Ticket No. : [protected]
Name : HARSH UDANI
PNR : 6WPEG5
From : Guwahati to Kolkata
Travel Date : 07/02/2024
Ticket no 2
Ticket Issue Date : 19th Jan'23
Ticket No. : [protected]
Name : DIVYANSHI SHETH
PNR : 6WPIU3
From : Guwahati to Kolkata
Date : 07/02/2024
Please share the GST INVOICE as soon as possible.
Send it to me by email : [protected]@gmail.com
CONTACT ME ON [protected]
Thanks for the support
Regard
Desired outcome: NOT RECEIVED THE INVOICE YET
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Air India - Request for transparency in baggage policies
Subject: Request for Transparency in Baggage Policies Dear AirIndia Customer Care, I hope this message finds you well. My name is Anjanram Atmaram, and I am writing to share my recent experience with AirIndia, which left me feeling both frustrated and disappointed. On January 17th, 2024, I traveled from Dubai to Chennai on Flight # AI 906 (PNR: SSBNA2...
Read full review of Air IndiaFraud on upgrade flight emails
They send you link via email to upgrade to business, I click on the link - they charge my card and there is no upgrade and they claim there is no money received!
I reach out to them and they ask for transaction id. My bank not just provides that detail but also provides the authorization code. Then they sit on this for more than 24 hours! They don’t reply to my email sent either.
They are clearly conducting financial frauds with their passengers!
It’s the first time I booked with them and surely will never again!
I hope everyone knows what they do and avoid booking/ dealing with them! I am appalled at this!
Claimed loss: AED 702.00
Desired outcome: Refund my money!
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Air India - Long delayed luggage
Hey, I flew from Frankfurt to Singapore with a stopover in Delhi on the 18th January (arriving in the 19th). Sadly, my luggage got stuck in Delhi for days. So I had to buy new clothes, chargers, … in Singapore since it’s not easy to get new stuff in Sri Lanka. So I couldn’t wait. After a few days in Singapore I continued my journey to Sri Lanka (22nd...
Read full review of Air IndiaFlight delayed
Dear AirIndia Customer Care, My name is Melvin TILLE, and I am writing to express my extreme dissatisfaction and frustration regarding the handling of my recent travel experience with AirIndia. I traveled from Delhi to Chennai on January 19th, 2024, and unfortunately, I am facing a significant issue with my flight has been delayed at 3:30. Actually, my flight had to take off at 10:25 am in Delhi and had to land at 1:05 pm in Chennai.
However, my flight had to take off at 1:30 pm in Delhi and had to land at 4:00 pm in Chennai.
I request to be compensated with a commercial gesture on your part.
Yours faithfully,
Melvin TILLE
[protected]@gmail.com
+ [protected]
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Air India - Baggage, customer care
Dear AirIndia Customer Care, My name is Shreya Khandelwal, and I am writing to express my extreme dissatisfaction and frustration regarding the handling of my recent travel experience with AirIndia. I traveled from Durham, NC, to Delhi on January 25th, 2024, and unfortunately, I am facing a significant issue with my checked baggage. I commenced my journey...
Read full review of Air IndiaAir India - Urgent - cancellation of flight reservation - booking reference # 481499106
Dear Air India Team, I hope this email finds you well. I am writing to express my concern as I recently discovered that my flight reservation for Air India (Flight No. AI570) has been cancelled due to overbooking. I experienced that unforeseen circumstances may arise, but the cancellation. has significantly impacted my travel plans, I requested the...
Read full review of Air IndiaAir India - Flight delay announcments, overall service, flight delayed for more than 4 hours
oday the 14th of January 2024 a tragedy was cast upon me and my husband and it was Air India's doing. Our booked flight AI-670 was delayed from being at 7:10 am to 12:05 pm. We were notified by Air India merely 2 hours earlier. By the time we were notified about the delay, it was too late. Since we needed to reach Goa urgently, we were backed into a...
Read full review of Air IndiaAir travel between London and Delhi - roundtrip
I and my wife travelled by Air India from London to Delhi on 4th October 2023 and from Delhi to London on 17th Nov. We had paid for extra leg room seats for each journey but were refused these seats due to our age. We had submitted our claim for refund of the amount of £180 that we had paid but got nothing for it. Our complaint number is Case # [protected] and submitted in December 2023. We are waiting for response andrefund amount.
Claimed loss: £180
Desired outcome: Refund
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Refund
I had tickets booked with AirIndia to go to Delhi on Business Class for October 2023. Since Indian government at that time was not issuing VISA to Canadian citizens I had to cancel the tickets. I was supposed to get refund after deduction . First email said refund has been issued but I never received any refund.
Then I called Customer service several times, was advised to fill out on line form which I did, still no refund,
I am at end of my patience as It is 2 months and there is no sign of my money .
Cancelled Flights AI 481 and AI 482 PNQ AMD PNQ on 19 Nov & 26 Nov.2023
PNR WAKJNF. Dilip Tengshe. FF no. [protected]
Case ID [protected]. Dt. 24 Oct 2023. Tickets booked on 31 march 2023
I have received email from AI simply informing me that above flights are cancelled and I should contact call Centre. I am now in USA at SFO.
I have called Call Centre in USA [protected] and India call Centre no.
[protected] and (020)[protected] but no reply ,it’s just ringing.
I need to reach Ahmedabad on 19 Nov. 2023 as I have booked Word Cup Final match as also Hotel Bookings and other social commitments.
I have taken up this issue with AI customer care team but it’s just taking time without any alternate booking arrangements for me on or before 19 Nov.2023
And return booking back to Pune. I can be put on Ahmedabad flight via Mumbai .
Desired outcome: Need immediate tickets to Ahmedabad via PNQ BOM AMD on AI or PNQ AMD flight on any other airline asap.
Air India - Milage earned from sfo-usa not recorded (refused) on united airlines
It is with deep regret I am to bring to your kind notice as follow :- 1. I am a Frequent Flyer of Business Class Air India between USA & India 2. In the past I had no problem at all but recently I travelled from USA to India by busines class by Flt AI 174 from San Francisco to Delhi on 31.08.2023 & returned by AI 183 on 16.09.2023. 3. I firstly called...
Read full review of Air IndiaAir India - Refund not received
I had a booking for a return journey from London Heathrow to Kochi on 28th march 2023 and the return on 3rd may 2023 from Kochi to London which was meant to be a direct journey. Few months before my travel date Air India has brought changes to the itinerary and both my flights were changed as connected ones through Delhi and Mumbai. I had contacted the...
Read full review of Air IndiaFlight cancellation and refund
Hi,
I had a booking to travel to Inida with Air-India Purchased through Expedia.com Vendor. My flight got cancelled due to technical issue and I had to alternative airline to travel and pay extra 100%.
Air-India is saying I need to get refund from Expedia and Expedia is saying Air-India has charged the money directly and they can not refund.
I am tired of call both parties and about to go for Small claim arbitration.
this is last attempt to reach out
Below is the details
AI Case id : [protected]
Document Number: 098 [protected] Booking Reference: 358WEN
* Confirmation: 358WEN
* Expedia itinerary: [protected]
-Srivatsa
Desired outcome: Refund my money and difference I have to pay for the other airline
Air India Customer care has anti social elements, flight delay, no notification for reschedule.
Connecting flight rescheduled 3 times with a long layover at airport, complained to AI customer care about it, they simply cancelled my family's return trip with our consent, with cancellation charges. Purely arm twisting tactics. Mental torcher for our entire family right from the time we flew from JFK to BLR and back, could not book another as the last minute fares were too high as it was end of summer vacation in US. TATA's have been fooled into buying AI filled with goons.
Subject: request for compensation for delayed flight
Dear Air India,
I am writing to request compensation for the delay of my flight from Kolkata to London on 10 October 2021. My ticket is attached below.
According to EU Regulation 261/2004, I am entitled to claim up to 600€ per passenger for flights delayed by more than three hours, unless the delay was caused by extraordinary circumstances. My flight was scheduled to depart at 4:30 am but took off at 10:15 am, which is a delay of five hours and 45 minutes. There was no communication or explanation from your staff at the airport, and no facilities or assistance were provided to me and my two-year-old daughter.
As a result of the delay, I missed my pre-booked cab from London airport to Winchester, and had to pay extra for another transport. I also suffered inconvenience, stress and loss of time due to the disruption of my travel plans.
I request that you pay me the compensation amount of 600€ per passenger, which is a total of 1200€ for me and my daughter, within 14 days of receiving this email. If you fail to do so, I will take legal action against you in the consumer court of London.
Please reply to this email with your confirmation of payment and the details of how you will process it. You can contact me at [+44 [protected]] or [[protected]@gmail.com] for any further information.
I hope that you will handle this matter promptly and fairly.
Kind regards,
Khushboo
Flight cancelled but had to pay rebooking penalty
I Bought flight through Lufthansa for my mother - Kolkata to Charlotte, June 6, 2923. Kolkata to Delhi flight was a code share LH5315/AI770 - AI cancelled very late, and she became a "no-show" for the rest of the journey. AI did not update the cancellation with Lufthansa, so they refused to rebook her on the next flight. Had to spend countless hours on the phone pleading and ranting; finally had to pay a penalty of 200 to issue a ticket for 7 days later.
[protected]@hotmail.com
Desired outcome: Refund my usd 200
I had to pay usd 175, while my travel agent paid $25. She really didn't need to pay as there was nothing she could do even after trying for hours as well.
Inflight entertainment not working, no cups for water and spoons for eating food
I took a flight from Melbourne (Australia) on 20 May 23 reached New Delhi on 21 May 23. The entertainment on the entire flight was not working not only for me but also for approx 90% of the passengers suffered from same issue.In the last lap of the flight even the cups for water were finished and the air hostess were not able to serve drinking water to passengers as they ran out of cups, which is ridiculous. The overall service was extremely poor, where the toilets were filthy, no spoons for food no cups for water and 12 hr of flight with no entertainment working.
Desired outcome: I would like to get refund for the premium I paid for entertainment and basic services like provision of water and clean toilet
Lost baggage
I had a flight from singapore to dubai via delhi on 28th april 2023, pnr pnr 3z8cfo (booked from makemytrip.com)
My baggage was not delivered to me on the day of the flight i. E 28/04/2023 in dubai and I was sent home with pir dxbai41253, it has been 5 days I have been contacting baggage counter in dubai as well as india but I have got no reply nor the status of my bag is known yet.
I had my apple watch which lost charge recently bought worth 1500 aed in it.
Plus the bag was recenty bought from samsonite worth 2100 aed.
Plus I have been contacting in airindia from uae worth 100 aed.
Plus I had some cash inside worth 3000 aed.
I think airindia will just steal all of it.
Too much dissapintment.
Desired outcome: I need my bag it has all my work stuff and i need refund for things missing if they are.
Inflight entertainment and non availability of blankets
I took an Air India flight from Delhi to London Heathrow (AI 165) On my flight, more than 50 % of the entertainment consoles were not working. My seat number was 18 C. I faced the same issue. Moreover, no blankets were provided and I was forced to suffer in the cold. The crew members were good but they simply did not have any resources to help.
I did lodge an official complaint seeking a refund and fair compensation for all the inconvenience caused. But they keep on giving excuses. The best they want to offer is 25% fpp points which will force me to use their service in the future.
My simple point is that the charges I paid were not in line with the expected level of service.
As a Passenger if someone wants to take extra luggage you charge them extra, If someone behaves in an unruly manner on your flight or with the crew members, you take appropriate actions.
Here is a case where your services were not up to the expected level and hence the passenger should be compensated by refunding the charges and compensation for the inconvenience
Desired outcome: Refund of charges paid and compensation for the sufferings and inconvenience caused
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