CB Airlines and Air Travel Air India Delivered baggage soaked in human waste – unacceptable negligence

Air India review: Delivered baggage soaked in human waste – unacceptable negligence

Aditya D Mehta of US

Apr 21, 2025 10:37 am EDT

Featured review

I recently traveled from Hong Kong to Mumbai via Air India flights AI 315 and AI 2933. Upon collecting my luggage, I was horrified to find one of my bags (Tag No: 862806) completely drenched in what appeared to be human waste. The stench was unbearable, and all contents inside were destroyed.

This incident is not just a case of damaged baggage; it reflects a severe lapse in hygiene and safety protocols. Such negligence is inexcusable and poses serious health risks.

I urge Air India to take immediate responsibility for this appalling incident.

0 comments

Add a comment

Air India - lost baggage and incompetent service 30

Resolved

Air India - compensation problem 42

Air India - no response from ecommerce department for refund 10

Air India - stolen items from checked baggage 2

Resolved

Air India - ltc - 80 fare

Resolved

Air India - bad service provided and did not allow to travel even 40 minutes left of departure time

Air India - compensation for delayed flight 1

Air India - Non refund of ticket charges for the leg of journey for which the flight was cancelled by air india

Air India - refusal of in-flight service and rude behaviour by flight attendant

Air India - flying returns : anand p prakash : membership # 132043265

View all Air India reviews and complaints

Air India Contacts

Air India phone numbers

+1 (800) 180-1407
+1 (800) 180-1407

Click up if you have successfully reached Air India by calling +1 (800) 180-1407 phone number 13 13 users reported that they have successfully reached Air India by calling +1 (800) 180-1407 phone number Click down if you have unsuccessfully reached Air India by calling +1 (800) 180-1407 phone number 6 6 users reported that they have UNsuccessfully reached Air India by calling +1 (800) 180-1407 phone number

37%
Confidence score

India only for MTNL/BSNL

+1 (800) 223-7776
+1 (800) 223-7776

Click up if you have successfully reached Air India by calling +1 (800) 223-7776 phone number 1 1 users reported that they have successfully reached Air India by calling +1 (800) 223-7776 phone number Click down if you have unsuccessfully reached Air India by calling +1 (800) 223-7776 phone number 4 4 users reported that they have UNsuccessfully reached Air India by calling +1 (800) 223-7776 phone number

United States

+1 (800) 625-6424
+1 (800) 625-6424

Click up if you have successfully reached Air India by calling +1 (800) 625-6424 phone number 2 2 users reported that they have successfully reached Air India by calling +1 (800) 625-6424 phone number Click down if you have unsuccessfully reached Air India by calling +1 (800) 625-6424 phone number 2 2 users reported that they have UNsuccessfully reached Air India by calling +1 (800) 625-6424 phone number

Canada

1 800 247 463
1 800 247 463

Click up if you have successfully reached Air India by calling 1 800 247 463 phone number 0 0 users reported that they have successfully reached Air India by calling 1 800 247 463 phone number Click down if you have unsuccessfully reached Air India by calling 1 800 247 463 phone number 1 1 users reported that they have UNsuccessfully reached Air India by calling 1 800 247 463 phone number

Australia

+91 112 466 7473
+91 112 466 7473

Click up if you have successfully reached Air India by calling +91 112 466 7473 phone number 7 7 users reported that they have successfully reached Air India by calling +91 112 466 7473 phone number Click down if you have unsuccessfully reached Air India by calling +91 112 466 7473 phone number 9 9 users reported that they have UNsuccessfully reached Air India by calling +91 112 466 7473 phone number

Online Bookings Helpdesk

+91 112 466 7474
+91 112 466 7474

Click up if you have successfully reached Air India by calling +91 112 466 7474 phone number 4 4 users reported that they have successfully reached Air India by calling +91 112 466 7474 phone number Click down if you have unsuccessfully reached Air India by calling +91 112 466 7474 phone number 7 7 users reported that they have UNsuccessfully reached Air India by calling +91 112 466 7474 phone number

Online Bookings Helpdesk

+91 222 581 8515
+91 222 581 8515

Click up if you have successfully reached Air India by calling +91 222 581 8515 phone number 4 4 users reported that they have successfully reached Air India by calling +91 222 581 8515 phone number Click down if you have unsuccessfully reached Air India by calling +91 222 581 8515 phone number 4 4 users reported that they have UNsuccessfully reached Air India by calling +91 222 581 8515 phone number

International

+91 446 692 1455
+91 446 692 1455

Click up if you have successfully reached Air India by calling +91 446 692 1455 phone number 4 4 users reported that they have successfully reached Air India by calling +91 446 692 1455 phone number Click down if you have unsuccessfully reached Air India by calling +91 446 692 1455 phone number 3 3 users reported that they have UNsuccessfully reached Air India by calling +91 446 692 1455 phone number

14%
Confidence score

International

44 207 760 329
44 207 760 329

Click up if you have successfully reached Air India by calling 44 207 760 329 phone number 8 8 users reported that they have successfully reached Air India by calling 44 207 760 329 phone number Click down if you have unsuccessfully reached Air India by calling 44 207 760 329 phone number 8 8 users reported that they have UNsuccessfully reached Air India by calling 44 207 760 329 phone number

United Kingdom

+33 176 545 741
+33 176 545 741

Click up if you have successfully reached Air India by calling +33 176 545 741 phone number 3 3 users reported that they have successfully reached Air India by calling +33 176 545 741 phone number Click down if you have unsuccessfully reached Air India by calling +33 176 545 741 phone number 7 7 users reported that they have UNsuccessfully reached Air India by calling +33 176 545 741 phone number

France

+49 691 200 9821
+49 691 200 9821

Click up if you have successfully reached Air India by calling +49 691 200 9821 phone number 3 3 users reported that they have successfully reached Air India by calling +49 691 200 9821 phone number Click down if you have unsuccessfully reached Air India by calling +49 691 200 9821 phone number 2 2 users reported that they have UNsuccessfully reached Air India by calling +49 691 200 9821 phone number

20%
Confidence score

Germany

+65 62 259 411
+65 62 259 411

Click up if you have successfully reached Air India by calling +65 62 259 411 phone number 2 2 users reported that they have successfully reached Air India by calling +65 62 259 411 phone number Click down if you have unsuccessfully reached Air India by calling +65 62 259 411 phone number 2 2 users reported that they have UNsuccessfully reached Air India by calling +65 62 259 411 phone number

Singapore

More phone numbers

Air India emails

call.del@airindia.in

100%
Confidence score: 100%

Support

s.kishore@airindia.in

98%
Confidence score: 98%

Air India address

Airlines House, 113, Rakbganj Gurudwara Road, New Delhi, 110001, India

Air India social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Apr 22, 2025
View all Air India contacts