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Air India review: Delivered baggage soaked in human waste – unacceptable negligence

Aditya D Mehta of Mumbai, IN

Apr 21, 2025 10:37 am EDT

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I recently traveled from Hong Kong to Mumbai via Air India flights AI 315 and AI 2933. Upon collecting my luggage, I was horrified to find one of my bags (Tag No: 862806) completely drenched in what appeared to be human waste. The stench was unbearable, and all contents inside were destroyed.

This incident is not just a case of damaged baggage; it reflects a severe lapse in hygiene and safety protocols. Such negligence is inexcusable and poses serious health risks.

I urge Air India to take immediate responsibility for this appalling incident.

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call.del@airindia.in

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s.kishore@airindia.in

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Airlines House, 113, Rakbganj Gurudwara Road, New Delhi, 110001, India

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