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Flynas Customer Care Service

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Flynas LCC

Al Rabiea, Neighborhood, Abubakar Road, PO Box 305161
Riyadh
Saudi Arabia - 11361

Customer Support Phone Numbers

+966 112 171 800(Head Office) 0 0
+966 920 001 234(Call Centre) 0 0
+966 114 349 000(Call Centre) 0 0
+966 112 611 126(Customer Service) 0 0
+973 17 144 000(Bahrain) 0 0
+20 222 696 460(Cairo, Egypt) 0 0
+20 237 629 245(Giza, Egypt) 0 0
+20 502 333 647(Mansoura, Egypt) 0 0
+20 932 361 126(Sohag, Egypt) 0 0
+20 39 575 214(Alexandria, Egypt) 0 0
+20 952 360 414(Luxor, Egypt) 0 0
+20 882 284 041(Assiut, Egypt) 0 0
+962 65 662 371(Jordan) 0 0
+965 23 921 622(Al Fahaheel, Kuwait) 0 0
+965 22 212 250(Al Qibla, Kuwait) 0 0
+965 22 623 400(Hawalli, Kuwait) 0 0
+965 24 565 595(Al-Jahraa, Kuwait) 0 0
+961 176 0510(Lebanon) 0 0
+249 155 775 434(Amarat, Sudan) 0 0
+249 155 779 349(El Qasr, Sudan) 0 0
+249 155 775 7839(Omdurman, Sudan) 0 0
+90 212 231 3450(Istanbul, Turkey) 0 0
+90 326 512 1506(Hatay, Ataturk Mah., Turkey) 0 0
+90 326 213 0740(Hatay, Ataturk Bulvari, Turkey) 0 0
+971 28 775 946(Abu Dhabi, UAE) 0 0
+971 43 571 272(Dubai, Zabeel Street, UAE) 0 0
+971 42 249 240(Dubai, Jumeirah, UAE) 0 0
+971 65 164 412(Sharjah, UAE) 0 0
+971 37 220 115(Al Ain, UAE) 0 0
+966 592 001 234(WhatsApp) 0 0
+966 112 611 127(Customer Service) 0 0
+973 17 140 132(Bahrain) 0 0
+962 65 662 157(Jordan) 0 0
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
FriClosed
SatClosed
Sun8:30 AM - 5:30 PM
Bahrain
Diplomatic area, Block 317 - Street 1702, Building 89 office (2), Manama
 
Egypt

Cairo
21 Sayed Zakaria Khalil, Sheraton Heliopolis
Fax: +20 22 269 456

Giza
3, Swiss Tower, Ibn Kather St, near Saudi Arabian Embassy, Nile Corniche, Giza
Fax: +20 237 629 248
 
Mansoura
5 El Hagrasy Street, in front of Passport Office
Fax: +20 502 322 022
 
Sohag
53 El Gergaweya East Street
Fax: +20 932 361 128
 
Alexandria
34, Dr Bahaa El Din Al Ghatwary St, 15th May Square, behind Sedi Gaber train station, Alexandria
Fax: +20 34 272 445
 
Luxor
11A, Al Takhteet Al Eqlemy, from Temple of Karnak St, Bander, Luxor
Fax: +20 952 359 141
 
Assiut
Al Madasha Tower, Al Helaly St, Assiut
Fax: +20 882 284 043

Jordan
Maltrans Travel & Tourism, Building 107, Abdel Hamid Sharaf Street, AlShmeisani, Amman

Kuwait
 
Al Fahaheel
Office № 31, Al Dabbous Building, Al Dabbous Street, Al Fahaheel, Kuwait
Fax: +965 23 921 644
 
Al Qibla
Gulf Tower, 6th floor, beside Sheraton Hotel, Abu Baker Al Siddiq Street
Fax: +965 22 212 251
 
Hawalli
Beirut Street, Al Andalus Complex, Office № 11
 
Al-Jahraa
Al-Nasser Mall complex, beside Al-Jahraa central, Ground floor

Lebanon
Kurban Travel, Army Street, Kurban Daouk Building, Ground floor, Beirut, P.O Box 11-1954 Beirut

Sudan

Amarat 
41 St –Amroon Building
 
El Qasr
El Qasr St. - Blue Nile Insurance Building
 
Omdurman
Al Morada St Wad Saydna School

Turkey

Istanbul
Cumhuriyet Cad. 183/1 Harbiye, Istanbul
Fax: +90 212 231 3451
 
Hatay, Ataturk Mah.
Metin Yilmaz Travel, Ataturk Mah. Muammar Aksoy Cad. № 27
Fax: +90 326 512 5195
 
Hatay, Ataturk Bulvari 
8, Mistikoglue Ishani, Ataturk Bulvari K2 D5

United Arab Emirates

Abu Dhabi
Al Tayyar Travel & Tourism, Electra Road, opposite City Season Hotel
Fax: +971 26 228 055
 
Dubai, Zabeel Street
Al Tayyar Travel & Tourism, Opposite Karama Post Office, Shop № 1, Ground Floor, West Zone Building, Zabeel Street
Fax: +971 42 219 648
 
Dubai, Jumeirah
Al Tayyar Travel & Tourism, Jumeirah Road, Umm Suqeim - 1, Villa 1 & 2, Opposite Saga World - Jumeirah
 
Sharjah
Sata, Shop № 1, Ground Floor, Mohammed Ahmed Al Ahmadani Building, Ebrahim Al Medfa (Mina) Road
 
Al Ain
Al Tayyar Travel & Tourism, Zayed Bin Sultan Street, Town Centre, Near Al Fardan Exchange
Fax: +971 37 376 753
Plus

Flynas Complaints & Reviews

Flynas / air hostess behaviour very bad

Af
Apr 15, 2019

I have been booked a flight with flynas from Gizan to islamabad from gizan to Riyadh i fly in domastic flight on 2:20pm to 4:00 clock that and next flight was 9:30pm nobody take care at that time no guide on the airport when enter to the flight hostes forced to put the bag under the seat...

Flynas / own

Mu
Mar 30, 2019

I booked a ticket from ecn (ercan airport north cyprus) to islamabad that was connected flight from sabiha gokçe airport istanbul and this airport dont have transfor desk thats why they did't give me permission to travel now I want my ticket refund Now I came back from islamabad to north...

Flynas / lost my ipad

Dr
Feb 28, 2019

I flight through flynas from cairo to kuwait Our 1st leg to jeddah 566 on 28th february, I forgot my I pad pro in the bus. Once I entered the transit hall I realized this, I informed flynas About that and I took the 1st bus from the plane to the hall. They let us waited but no reply even they...

Flynas / credit for cancelled flight - ref n4tnyi

Ra
Sep 8, 2018

In reference to your message informing us that you cancelled the flight no XY584 [AUG 22] and as per our discussion over the phone, we want the full refund of the ticket. Please find attached copy of the passport with info matching ticket info. Please refund the full value of the return...

Flynas / ticket cancellation and delay on refund

Ww
Jul 11, 2018

I have booked a flight on flynas website on June 04 with confirmation number : XY41TJ after 1 month of the booking date they emailed me to let me know that my flight was canceled. I have submitted a complaint and after a long conversation over the phone they decided to refund double the amount...

Flynas / bag/luggage issue

Mu
Jun 27, 2018

Asslamualikum, Here is Muhammad Qadeer. I was travel with Flynas (XY73 & XY317) on 12th June-2018. My return flight (XY884) after 10 days where I have lost my bag 7 days. I spend my holidays without my things. my holidays was spoils due to bag issue with Flynas. Is there any Law to ask...

Flynas / forcibly charged fee of 490 aed for free baggage allowance

Ar
Jun 3, 2018

on 28may2018, while check-in my baggage at Dubai Airport, they charged fee for my free allowance baggage . I showed the ticket(Booking reference: Z77UXS) which clearly showing i am having free baggage allowance of 20kg+20kg for two tickets me and my wife . But the staff not allowed me and...

Flynas / flight delay (flightnas)

Es
May 9, 2018

Hello, I booked two tickets today from Riyadh to Medina and one flight was delayed due to weather changes.. Now I want to delay my tickets to tomorrow as the time of the new flight is not suitable for me. I tried to call the call center but no one asnwers. I sent mail for you as well. I...