The complaint has been investigated and
resolved to the customer's satisfactionResolved ADIB Abu Dhabi Islamic Bank — fraud in settlement of loans
resolved to the customer's satisfaction
This bank is not at all working as per sharia and islam. They are ruining the life of their customers. I have done early settlement of my personal loan with this bank. First of all they play very bad delay and fraud tactics in issuing the Liability Letter. When i complaint to central bank only then they issued the liability letter.
When i paid the amount mentioned in Liability Letter, they deduct much more then that. When i contact the branch asking why this fraud done with me, they almost harassed me me and said this is the right amount, they liability letter amount is not correct. You can imagine there non islamic fraud theft behavior.
When i complaint in call center, they don't even bother to call bank.
When i submit complaint in my online banking section, no reply
After 1 month of making payment so far they have not issued the clearance letter even.
Is this islamic banking?