SUBMIT A COMPLAINT

Ackermans Storeswebsite query

1
R Sep 10, 2018

Good day,

I tried to register myself on your website but it said i have been registered before. I tried to reset the password but it gives me an error. Saying that i should call [protected] which i did. I spoke to 2 agents and the 3rd person was a manager. She said that she was unable to assist me and that it was a Head Office issue. Then i told her but why does the website tell me to call the call centre. Then she said she has to speak to IT. I do however feel that i wasted my time calling your call centre, because my issue is not resolved yet. I so badly want to create a profile for my baby registry but now i am unable to. I hope that my issue can be resolved. It is really sad that nobody was able to assist me.

Kind regards
Roxanne Jacobs

Post your comment