Ackermans review: premio

I bought a Premio power bank on the 3rd of February 2020 and yesterday the 14th of February 2020 its charging point is ruined. It literally doesn't work anymore yet I bought it recently. M extremely disappointed and because the packaging it came in is in the bin they refuse to do anything about this. Am extremely disappointed in the service as well as the product I wouldn't advice anyone to buy this device at all