Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Drug Store Accredo Health Group Pharmacy service
Accredo Health Group

Accredo Health Group review: Pharmacy service

M
Author of the review
3:41 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing to formally express my deep dissatisfaction with Accredo’s pharmacy systems and staff performance. My experience as a patient has been consistently frustrating, time-consuming, and unsafe.

The issues include:

Broken systems: The ordering platform frequently fails, and even when it appears to function, I later receive calls that my shipment is delayed, unapproved, or requires me to call back.

Incompetent service: Staff repeatedly ask the same questions without resolving the problem, showing little accountability or ownership.

Deflection of responsibility: I have been told multiple times to call my insurance company to resolve issues, only to discover—after escalations—that the responsibility lies with Accredo to address problems directly with the insurer.

This lack of reliability creates unnecessary delays in access to essential medication and forces patients to spend hours navigating a system that should work seamlessly. It is unacceptable that critical healthcare needs are managed with such inefficiency and disregard for patient well-being.

Desired outcome: I would like to know:What steps are being taken to improve Accredo’s systems so patients are not burdened with repeated failures and delays, and what recourse do patients have when orders are repeatedly delayed or mishandled?

Confidential Information Hidden: This section contains confidential information visible to verified Accredo Health Group representatives only. If you are affiliated with Accredo Health Group, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Accredo Health Group reviews & complaints

Accredo Health Group - refusal to fill my specialty medication 2
Accredo Health Group - accredo should be shut down
Accredo Health Group - would like to sue for making me miss a dose 8
Accredo Health Group - no delivery 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Accredo Health Group - Prescription refill
Accredo Health Group - Medication not processed/received
Accredo Health Group - Tremfya
Accredo Health Group - DUROLANE INVOICE NUMBER 107448858-2
Accredo Health Group - Avoid at all cost
Accredo Health Group - Unable to provide explanation of bill
View all Accredo Health Group reviews and complaints

  1. Accredo Health Group Contacts

  2. Accredo Health Group phone numbers
    +1 (877) 222-7336
    +1 (877) 222-7336
    Click up if you have successfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (877) 222-7336 phone number
    Patient Services
    +1 (844) 516-3319
    +1 (844) 516-3319
    Click up if you have successfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number 1 1 users reported that they have successfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number 3 3 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (844) 516-3319 phone number
    Prescriber Services
    +1 (800) 803-2523
    +1 (800) 803-2523
    Click up if you have successfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (800) 803-2523 phone number
    Refills & Orders
    +1 (866) 943-9044
    +1 (866) 943-9044
    Click up if you have successfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 943-9044 phone number
    Billing & Payments
    +1 (866) 725-2546
    +1 (866) 725-2546
    Click up if you have successfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 725-2546 phone number
    Digital Support Team
    +1 (866) 625-7421
    +1 (866) 625-7421
    Click up if you have successfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 625-7421 phone number
    Alpha-1 Antitrypsin Deficiency
    +1 (866) 712-5200
    +1 (866) 712-5200
    Click up if you have successfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 712-5200 phone number
    Bleeding Disorders
    +1 (866) 820-4844
    +1 (866) 820-4844
    Click up if you have successfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 820-4844 phone number
    Hereditary Angioedema / Immune Deficiency
    +1 (877) 732-3431
    +1 (877) 732-3431
    Click up if you have successfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (877) 732-3431 phone number
    Oncology
    +1 (866) 344-4874
    +1 (866) 344-4874
    Click up if you have successfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (866) 344-4874 phone number
    Pulmonary Arterial Hypertension
    +1 (877) 329-4605
    +1 (877) 329-4605
    Click up if you have successfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number 0 0 users reported that they have successfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number Click down if you have unsuccessfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number 0 0 users reported that they have UNsuccessfully reached Accredo Health Group by calling +1 (877) 329-4605 phone number
    General Patient Fax
    More phone numbers
  3. Accredo Health Group emails
  4. Accredo Health Group address
    1640 Century Center Parkway, Memphis, Tennessee, 38134, United States
  5. Accredo Health Group social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 16, 2025
  7. View all Accredo Health Group contacts
Accredo Health Group Category
Accredo Health Group is ranked 14 among 59 companies in the Drug Store category
#12 Dis-Chem Pharmacies Dis-Chem Pharmacies #13 Fivecbd Fivecbd #14 Accredo Health Group Accredo Health Group #15 NorthWestPharmacy.com NorthWestPharmacy.com #16 Aussie Vitamin Aussie Vitamin
Accredo Health Group Alternatives
CVS 3344 reviews Sciegen Pharmaceuticals 3 reviews Express Scripts 201 reviews The Canadian Pharmacy 55 reviews Medlife International 7 reviews