Acai Berry Supreme/WHITE TEAFraudulent charges

S
This review was posted by
a verified customer
Verified customer

Hi!

My story continued today regarding this scam...There is no other number. Today, they charged my card for the shipping of the trial I ordered (and authorized). There was another phone number associated with that transaction, [protected], so I called to try and cancel any future shipments but I got someone at a desk at Capital One. That poor girl has been getting all these calls for the "White Tea" transactions! Anway, I called my bank and explained the situation. They told me to file a report with Visa, not disputing the shipping charge, but to report the fraudulant merchant and request my card be cancelled. So, my plan is to avoid ever getting charged for future shipments. My bank assured me that I would not have to pay for those charges if they were to post.

SO, IN SUMMARY CALL YOUR CREDIT CARD COMPANY OR BANK AND FILE A DISPUTE, REQUESTING YOUR CARD BE CANCELLED ASAP.

Also, I have no intention of trying their product...if they cannot be trusted in doing business, how do I even know what is in their product? The thought of it creeps me out! I just got back from a local natural supplement store and decided to buy Acai Berry juice the old fashioned way! Why didn't I think of that before...

Responses

  • Sa
    santo Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    they got me too, Grrrrrrrrrrrr

    0 Votes
  • Sh
    Sheila Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same thing happened to me I did reach a person and she was nasty

    0 Votes
  • Nj
    NJGurl Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too was recently ripped off by White Tea. I ordered the free trial for $5 and some change. It was shipped to me in 7 days just like they promised. Two weeks later they charged my account $88 and some change.

    I immediately called my bank who insisted that I call the company...which I did only to learn that the number was out of service.

    To make a long story short...my bank (BOA) temporarily reimbursed. Of course i have to go through the ninety day invsetigation for the finale decision.

    My ATM card had to be cancealed and everything...what a big inconvience these people have caused me.

    DO NOT ORDER FROM THIS WEBSITE: http://intmark1-acai.ebizprogram.com/

    0 Votes
  • Ry
    Ryan Nov 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    you guys are ###in idiots.

    0 Votes
  • Su
    Sue Nov 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Me too. I filed a complaint with the BBB and cancelled my debit card. On a less serious side, when filing an on-line complaint with the BBB they state that certain "type" of people are often targeted for scams and they only asked if I was a veteran or a senior citizen. They need to add...overweight, tried everything and desperate.

    0 Votes
  • Te
    TeeNape Nov 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yep...they got me too! God doesn't like ugly. They shall recieve just reward. I have the same problem. Now on the phone with my bank trying to stop any other charges from being deducted from my account. Have a frudulent investigation going on. I am so frustrated.

    0 Votes
  • De
    Demmi Rios Nov 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They did the same thing to me, they haven't charged me the $80.00 because I noticed on time, this looked very mysterious, so I called the bank and canceled my credit card, we have to be careful with this situations!

    0 Votes
  • Ap
    A Picco Nov 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I feel like such a sucker, I was scammed too. I just cancelled my credit card. I am trying to get the initial charged reversed by filing a dispute with the credit card company.

    0 Votes
  • Ra
    Randy Penn Nov 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yep, they got me too, or my wife rather, but I'm having to go through all of this trying to get a hold of someone at that # and get the money returned, so far no luck at either.

    0 Votes
  • Sa
    sandy Jan 25, 2009

    Yes, I also was scammed, and experienced the very same response from the company that everyone else has. I call it a hard lesson learned. With all the problems this company has caused, I would think someone would be able to shut it down.

    0 Votes
  • Sc
    schaalka Feb 04, 2009

    I did order the product and never received it. I ordered it on 1159 and on 1209 the took the $5.95 out of my credit card account. I have called them numerous of times got disconnected 3 times and on 2 occations I could not understand the person I was talking to and she could not understand me. I am worried that they will try and take out the $78.88 for the bottle I never received. My credit card company can't do anything about it until they take it.
    Thanks
    Kathy Schaal

    0 Votes
  • Ci
    Cindy Feb 06, 2009

    Before purchasing anything over the internet, look at the terms and conditions because it will tell you everything you need to know to keep you from getting scammed. I ordered the Acai Berry Supreme with white tea, and the terms and conditions states they will charge you the 88 dollars within 15 days of the date of your order. I printed out the terms and conditions and I was able to cancel it, but I do remember it being difficult to get hold of someone. I tried the product and absolutely loved it, but $88 is a bit much for me, so I've tried several others from the health food store, but none of them has been as good as this one. I was losing 1 to 2 pounds a day on this. I'm still not wanting to pay the price, so I am still looking for a cheaper alternative. Remember to print out the terms and conditions before signing up for anything!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.