I was charged $59.95 for Acai Berry which I did not authorize. Thank God for Capital One. they called me yesterday to ask if this was an authorized purchase. When I called the California toll free number (listed on my credit card charge), I was caller number 83. I hung up. Tonight I have been on hold now for 1 hour and 45 minutes. I was caller number 23 at 7:30 p.m.; then #18 (with an automatic response that the wait was 15 minutes); at 8:35 I was caller #13 (2 minute wait); 8:45 caller #10 goes to 29 minutes; at 9:12 p.m., I am now caller #9 with a 40 minute wait, 9:22, caller number 7 and now a 58 minute wait. no more. I just disputed the charge with Capital One. Capital One has to be the greatest credit card company of all time. P.S. This all started with my stupidity to win a free I Phone...Never again, will I go on the internet and try to win anything.
I too have had several unauthorized charges in my bank account. Why would I want to add a shopping program (price or prize limbo) and an online fitness membership (!!!) (fit fac) to my monthly expenses!!!??? And the only reason I know what these are is because I called the "searchvitamins" 800 number that was on my bank statement in order to find out what the $89 charge on my statement was about!!! Upon my SECOND phone call to "searchvitamins" the customer service rep told me that fit fac and price (or prize) limbo were "affiliates" of theirs. Fit fac said they would credit back all $29.95. The agent at with searchvitamins, or perhaps they are also 30 Day Thin, will only credit back $44 of the $89. I have not heard from pricelimbo yet. BUYER BEWARE. There are slick, slimy, dishonest, scamming businesses out there praying on the least-expecting.
Paid $5.95 for shipping of Acai Berry Max. If in 10 days I do not want to keep I have to contact them to cancel or they will charge me the full $80.00 for the product. As of yet, I still have not even received the product!!! I have four different phone numbers that I have called and left messages and no one returns or get a fast busy. I've also emailed them and have had no response. They automatically put you on an autoship also which you get charge the $80.00 every month until you cancel. How can you cancel when they don't return your calls or email?
I like many others were in my myspace when I saw the add for Acai Berry and Colon Cleanse. I decided to try...
i ordered the free trial pills and did not know they aotomatically sent more pills, i have tried phoning to cancel this order and all i get on the phone line is "i am not registered to use this service" how am i supposed to cancel this order when icant get through to them
I placed an order for the Acai Berry Maxx on November 23, 2008 for the $5.95 charge that was for shipping and handling. I thought I would receive within a few days, but here it is almost 2 weeks later and still nothing. I e-mailed several days ago, no response. I e-mailed them two days ago, and again no response. I called their toll-free number and a recording comes on saying the mailbox is full. I e-mail them again yesterday to cancel the order. Then I go American Express to check my credit card account, and low and behold they charged me the $5.95 on the same day I placed the order. I know it is against the law for a company to charge your credit card before they ship your product. Then I called the phone number that was shown under the charge/reference number. The line is busy, which tells me they probably have it disconnected. I am totally pissed off. As soon as my husband is out of earshot, I'm calling AMEX to file a dispute. If my husband knows about this, he will have a fit. I am disgusted!
Unfortunately I ordered this today and then found all of the complaints . Well after I read all the...
The website stated that you could get a trial of 30-day supply to try out the Acai Berry, only have to pay $5.95 for S&H. They bill my credit card right away for that amount, and a couple of days later they bill me again for $79.95...for what???!!! At that time I didn't even receive the item yet! Than when I finally do get it like 10 days later, it came looking real ghetto, in an envelope with absolutely no information on it. No instructions, no invoice, no information on the product, NOTHING! Even the bottle itself looks ghetto, like someone just made up a lable and pasted it on a bottle!! The bottle is sealed and everything, I still have not even opened it because I don't think its safe, especially now knowing how messed up this company is, you don't know what they're capable of! Called and called, left many messages, no one ever picks up. Sent email and emails, no response! THIS IS A BIG SCAM! REFUND MY MONEY!
signed up for free trial, even though i read the fine print, and recieved my pills quickly, i have not been...
I ordered AcaiBerry Trial which was a bottle containing 60 pills. Then they charged my debit card for $88...
I ordered a free trial of the Pure Acai Berry and agreed to the shipping and handling and found out that I...
Last month I ordered the Acai Berry diet pills and the Colon Cleanse that were seen in a pop up sd on My...
I ordered the free trial offer, which promised a 1 month supply of Acai Berry Maxx for $5.95 shipping. What I received was a 10 day supply of a product called "Natural Acai Berry" with 20 total capsules (10 day supply) -- hardly a one month supply!! And it was not the product promised!! In addition, 2 capsules only provided 100mg. or Acai berry, not what was indicated in the advertisement.
Fortunately, I copied the terms and agreements, so I did have a working number to call. It took a 45 minute wait to be connected with a person to cancel future automatic orders.
For people who do not read the entire terms and conditions (fortunately, I did) they do not understand that you are agreeing to automatic shipments for the life of the company. I think this kind of "opt out" automatic shipping is a scam!!
Additionally, my parter ordered the same trial. He has not yet received his trial offer, although he is 13 days from the order date. One more day, and he will receive automatic shipments, with no trial period to test the product. They debited his account just 3 days after the trial was ordered, but he still has not received the sample!! We tried to cancel the automatic shipping yesterday, but they could not find his account! We called back today, waiting for 40 minutes to speak with someone. Finally, we were able to cancel; there was no answer to why they had debited his account and a product had not yet been received 13 days later.
It needs to be clearly stated that you are signing on to automatically receive the product when you agree to the free (shipping cost only) trial. I feel it should be stated UPFRONT as well as in the terms and conditions. It goes to show that lots can be hidden in the "terms and conditions, " which many of us do not read carefully. Fortunately, I read them this time. Still, it seems dishonest to me.
349 N. Ocean Unit B-4
Cayucos, CA 93430
Total fruad. Never got confirmation email...product never shipped until trial period was exhaustred...email address for cancellation was" [protected]@acaiberrymax.com"..is also totally fradulent...This company exists for just one reason...to rip off the public...they should be closed down.
from the number of complaints I have seen, someone should start a class action lawsuit against them
It's been well over a month and a half since this nightmare began. I ordered the ACAI BERRY SUPREME and was unable to cancel the 15 day trial. I was charged for the the ACAI BERRY AND THE CLEANSER. I have tried everyday to contact this company with all the phone numbers provided and had no success. On 26 Nov, I received another bottle of ACAI BERRY. I tried calling again and still no success. FINALLY!! On 28 Nov at 8:45 central I got through on [protected], plus I went on Live Chat at the same time. While I was talking to the individual on the phone (Rex), I was also on Live chat with (Jessica). On the phone Rex cancelled any future orders but wouldn't give me a RMA # to return the current product I had just received, he said to keep it. Jessica (Live chat girl) gave me an RMA # and said all future orders were cancelled. However, she stated that I would only get a 70% refund if I return it with in 15 days from the order date. I found that strange. Anyway, I have yet to see a confirmation email which she said would take at least 24 hours. I do have a copy of the the live chat. As of this morning 29 Nov, I found that they charged me $94 for the current bottle. I contacted my bank and have filed an unathorized charge dispute and have cancelled my check card. When I called the bank last month I put a dispute in against White Tea Co, which is what the name was on my bank statement hoping to avoid anymore charges. This time the name came across as ACAI BERRY. SO EVERYONE BE AWARE AND CANCEL THOSE CREDIT CARDS OR CHECK CARDS!
I ordered a trial bottle for $3.95 of Acia Berry. Did not know was auto renewal. Never received item. Called...
they charged me for something that i did not buy! they offered me a free sample of acai berry and o only have...
I sent for a free sample of the above product and agreed that my credit card be deducted in the sum of $3.95...
My Checking acct. billed for products not ordered. Unable to reach company, faudulent phone numbers given.
I continue to received charges on my American Express card even though I have written numerous letters with attached credit card statements since I could NEVER get though to the phone number listed. I have received the two credits due me for the $74.95 each, but there are four other charges that have not been credited. They are as follows: 7/29/08 for $4.95, 8/09/08 for $5.95, 9/29/08 for $5.95 and 10/28/08 for $4.59 - totalling $21.44. If this is not corrected soon on my American Express account, I will be contacting the Better Business Bureau in Chattanooga, TN. If any further information or proof is needed, I will gladly comply. Thank you, Linda D. Morris