Acai Berry review: Cancel order 822

has anyone got the tlelphone number for this american company thats taken debits from my bank when i havent even ordered anything at all apart from the free trial of aci berry
sup.exclusiveberry us

Betty g
Can you post the telephone number for this company please
i also still keep getting charged for item from them that i have never ordered

OMG, I wish I would have checked out Acaiberry complaints prior to ordering. My account was just hit today for an unauthorized $87. It is 3 days before Christmas and I am the mother of 4 children. I really could have done without the scam on my account right now. I ordered a "$1.99" bottle of the product a couple of weeks ago and now I am paying the price.

Acai berry did the same thing to me every time i call they tell me i will be credited and it never happens

This is not a new story! Too bad word is slow getting around. This is from May 2009:

http://www.kwch.com/Global/story.asp?S=10420265

I also was scammed and charged for a product that I never received a trial for. I guess I'm a bit luckier because I was only charged $79.95 but it was taken out of an account I rarely use or look at, and I was charged $105 in overdraft fees from my bank. This company should be put out of business and if there is ever a law suit filled against them I'd sure like to jump on board!

acaislimplus.com has been shut down.

Vibrantbeauty.us is innocent of all the charges you people have made against them.
The real internet thieves are as follows:

Farend Services Limited
3 Athinodorou Street, 2025 Dasoupoli,
Strovolos, Nicoasia, Cyprus

This company uses random business names to charge your cards, hoping you wont notice. Your business may be next. I know that because of these thieves, vibrantbeauty.us is now having to let many amployees go. This is a good company, honorable, and respectable, and always eager to please their customers. Now, they have been blamed for these horrible acts. They are innocent!
Please, i am asking all of you to team up, and go after the real thieves, and let the world know who the real thieves are.
-jordan

*** FRAUD ALERT ****
If you have had your credit card charged with the name
"Vibrant Beauty"
We regret to inform you that you have experienced fraud,
and you must report this to your banks fraud department.
VibrantBeauty.us is NOT the company that charged your credit cards.
We use Paypal to accept payments for purchases on this website.
PayPal is the safest and most secure way to purchase online.

On the Bright Side :-)

We have found the real party responsible for your mess
at this address:
http://www.acaislimplus.com/index.php
[protected]

This is what happened to me exactly the same as the above person.

hey i order the same think and i got 2 bills one for $126.55 and the for $131.38 and i cant get a hold of them or anything i been calling the [protected] number and it keeps saying it is busy so some please tell me what ca i do

Cancel your card. That's what I did after I got the first "free trial offere" because i researched it and found it was a scam

Yep, I total got scamed for $80! When I called they said to return the product and they would refund the money! Ha Ha! I felt so stupid! Lesson Learned!

Why are we not all getting together and going after these companies

I had ordered only for the trial pack of acai berry and paid them for postal charges through a credit card. Now they have withdrawn Rs. 35000/- from my credit card. I am shocked and surprised at the arrogance. Anyone knows how to get back the amount?

This is the biggest scam ever !

we too ordered the trial size acacia berry tablets and have been charged time and time again. Is there no way you can have these charges stopped ...the bill is mounting and we just cannot contact these people to have it stopped .I now have 4 bottles of unwanted product that I cannot return!

I to have been scamed. I tried the so called free sample for about 8 or 9 days and called and canceled Aug. 31. Today Oct. 3, I received my credit card bill with a charge for $86.42, plus a foreign transaction fee of $2.59. I am pissed. I am calling them today and also my credit card company.

$4.95 isn't so bad! I ended up getting charged $49.90 with some international charges! I wasn't quick enough to cancel! Don't trust that ad! If you somehow figure it's worth a shot, be sure to cancel ASAP when you find out it really doesn't work!

RealAge -Regarding your Concern (Thread:187415)‏
From: RealAge Response (RealAgeResponse@Realage.com)
Sent: Fri 10/02/09 5:44 PM
To: lsultana16@hotmail.com

Hello Laique,

Thanks for your question concerning the lawsuit against Acai. Here is Dr. Oz’s statement:

"The companies that are using my name to hawk these products are duping the public. I do not endorse any of these products. By falsely presenting products as ‘scientifically proven’ and endorsed by well-known figures, these companies do a gross disservice to the public health and could even pose a danger to those who believe their false and unproven claims. I am taking this step in the interest of public safety. I feel compelled to stand up against these companies and their deceitful practices."

Kind regards,

Dawn Martinez

Member Services Representative

Live Life to the Youngest!

http://www.realage.com

From: Laique S. Khan [mailto:lsultana16@hotmail.com]
Sent: Friday, October 02, 2009 9:41 AM
To: health@realage.com
Subject: RE: Tip: Burn more fat with this wonder breakfast . . . (Thread:187415)

Please refrain from advertising the product Accai berry .
Its Hoax & Scam from the manufacturers.
I have tried that product for three(3) months & all isee is the difference is 3lbs which anybody can see that type of weight difference during a day time as well.
It is total Scam & I think that Stephanie is their paid advitiser.
They R scamming the consumers.
They charge extra $24.95 to price of the product.
They claim this charge as some kind of support group charges Etc which i never opt to.
When i ask for the refund they refused.
I am gonna contact my attorney & will go on the media to expose them.
I strongly suggest that you don't be their accomplice.
A very frustated customer who lost over $300. without any results.
Laique s Khan.

Date: Fri, 2 Oct 2009 01:29:03 -0700
From: health@realage-mail.com
Subject: Tip: Burn more fat with this wonder breakfast . . .
To: lsultana16@hotmail.com

For the best e-mail service, please add our e-mail address to your address book, contacts list, or safe-sender list. Here's how.

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Oct. 1 – Oct. 2, 2009

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Has anybody found a contact number or email? I was scammed. I was getting the 15 day tria, but apparently somewhere in the fine print it says you're accepting responsibility for a membership. I paid $3.97 for shipping. Two weeks later, I was charged $89.95. And now another month has past, and I have 2 charges for $133.67 and $133.79. The bank cant help me. Says I need to put in a cancelation. Please!? If someone has a contact number or email or fax number.. I really need it.

I am another ex Local Billing employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites with these fake diet products (colon cleanser, acai berry, resveratrol). They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe.
The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills, which in any retail place cost less than 6 US$ per bottle.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, apart from this business –contactcenter, legal-, he is running more than 2.000 Porn Sites –see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878) and their plan is to scam as much possible and, then, go for another product and do the same (SCAM).
It is easy to contact them through the information who appears on the site registration of www.acaiberryexclusive.com. Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US:
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.[protected]
Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:
Impressum:
LB Pegasus Limited
29 Wordsworth Gardens
Dipton
Stanley
Co Durham
DH9 9LG
United Kingdom
+[protected]
LB states for Local Billing….
And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:
Impressum:
Trading Planet LTd.
56 Thorton Close
Pelton
Chester Le Street
Co Durham
DH2 1QH
United Kingdom

Hosting for Local Billing and for the pills sites is held in the Netherlands, in a company called RedBee.
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses of these scammers:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here, it is an useful contact for the police)
clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com

I never received my order they billed my credit card but I never recevied my order where is it at?

My husband got scammed! He placed an order for the Acuriburn for a $1.95 trial basis. They sent him a message via his phone to verify his phone number & I think thats what they thought was permission to send us all this crap. We have gotten three additional charges of $42.95 for some colon cleanser, Dazzle white-teeth whitening product that looks like it cost $5.00 and charge us $42.95. One other item that I have yet to received but have already gotten charge on my credit card.
I am so sorry to hear that you got scammed as well, but a helpful tip is to immediately cancel the card that you have now, and request that your card provider send you a new number or in cases where it was a debit charge you may have to set up a new account. I hope this information was helpful and good luck getting the charges reversed.

I want a refund and no more charges. How am I supposed to talk to anyone without an invoice? Last time I returned it to sender, and a representative said that I returned to incorrect address. Well, how can I return it to the correct place without an invoice? I am very upset. Anne Klimek

I keep getting billed for products I don't want. I sent cancellation in August. Why am I still receivig it. No way to send it back no invoice or anything. Anne Klimek
klimekanne@hotmail.com
[protected]

I too have been scammed out of almost $200. This bottom feeding company is ridiculous. I've already spoken to my bank, and If they don't refund me, than I too like Carol said, will be contacting the FBI.

I ordered the trial bottle and was expecting to pay $3.99 and the next day a thirty day supply came in the mail. The trial was suppose to let you try it. Then my HSBC Credit Card was charged for 89.31. Then another bottle arrived and another charge for 89.31 on my charge card. I sent both bottles back in the mail to Fort Lauderdale, FL. I called the number for the acai berry numerous times and they put me on hold for the longest time every time I called. They said I would get a credit on my account which I never got. I also called HSBC and disputed both charges. HSBC told me they could't help me. I have my suspicions that HSBC owns this company because my card should have a $0 balance and it keeps getting higher.

What good is all of this? I have submitted complaints to the Florida BBB and to you, I am still being charged for items I have not ordered and nothing is being done. My next step is to contact the FBI regarding Internet fraud. ACAI Berry has told the BBB that they have refunded $177.00 to my credit card. My credit card company has no record of any such transaction, and I am still being sent the items I do not want and my card is still being charged.

same thing happened to me! and i am not happy about it! but i cant tell you this i will get my money back!

I turned them into the Kansas Attorney General for consumer fraud and am sending samples of the pills to see what is in them. I was able to get in touch with all of them and cancel but today I received another bottle of vitamins that I didn't order. I had my credit card company cancel my old card and issue me a new one so they shouldn't be able to charge me and I just got off the phone with my credit card company to warn them that there may be a fraudulent charge coming on the destroyed card. I have also sent this additional information to The Kansas Attorney General.

please cancel my order I dont no more this product my e-mail adress is; guillenl76@hotmail.com

Here is a contact number, but I called and they tell you your account can't be cancelled. I hope others see this message and get their cards cancelled before they can be charged. I don't understand how they can continue to get away with this...
[protected]

I too got tricked by this creepy company...but I was lucky enough to get my credit card cancelled before they charged it.. I feel very fortunate to have gotten one on them before they did it to me..

You need to contact your congressman. They will check on it for you.

Another option is to contact your tv station, my area wrtv 6 has a consumers' rights segment and they will get these people on live tv and help you get your money back.

My husband ordered the free trials back in July. He said there was no fine print specifying future charges or shipments. Our credit card company alerted us when charges started arising from a foreign country. We've been charged $79.95, $87.13, the original free trial fees, and now we have foreign transaction fees as well. I really thought our card number had been stolen by someone working at the company since we have not received any other shipments, nor did we authorize these charges. I just happened to notice that the charges were all from various supplement companies and decided to look into. That's when I found all these complaints. I'm shocked! We are extremely careful and frugal people that are careful not to fall for scams. This makes us all look like idiots! I'm furious. I found the company on the BBB website, but it looks like there are no complaints filed. Everyone go file complaints!

http://www.la.bbb.org/Business-Report/Cleanse-Gold-100086434

Good luck to all!

continued to charge my card when I had returned the product and asked to cancel. I tried to call and waited for over 25 minutes for someone to answer. No promise of a refund. I am filing a complaint also.

I was charged without my authority for AcaiBerry and Colon cleanse to my credit card. It thru my acct off by about $400.00 or more dollars. I called the 1866 they had on the bottle and told them I would return the rest of only one week of having them in my possession. The man clearly xplained to me that he would credit my acct back the full amount of both bottles. This was Tuesday when I spoke him. He left the customer ID of Ben IDHA-147. Nothing was done! I am so upset...how do hire crooks to work for a company which rips people off. I hate this company and what it represents! Im Just Furious...

i aslo ordered the one time free shipping bottle and i receieved my credit card statement and noticed the 83.13 was taken out, i called the number that was on my statement and it took me an hout to get a hold of someone and when i finally did, they said i authorized another bottle. I told them i never called to place another order and that i wanted my money back. in order for me to get my money back, i have to send the bottle back, it was issued 8-25-09 and i still have not recieved the bottle to return it. stay away from these people!

I had posted another comment last night. And since then I had finally figured out how to cancel my account with that company. I went to their website...www.myordersupport.com. I didn't know my member log-on info, so I clicked on Lookup my account at the bottom of the member log-in box in the upper right of the page. That took me to another page to enter the last four digits of the credit card number, email address, order number, and zip code. I didn't know my order number, but I entered the rest of the info and clicked "Lookup". The website then emailed my log-on info to me...check your spam box...mine went to the spam box. I then used the log-on info and was able to get to my account and check it out. I then clicked on the cancel your account button on the left side of the page to cancel it. Then I went back to the main support page, and chatted with the person online...(CA-003) Raffa. They confirmed that my account had been cancelled right away, and that there should be no more charges to that account. But I did find out that I had cancelled a day too late. Another shipment was sent out today, and my account was charged just yesterday for that shipment. She did give me the info to send that shipment back to get my refund. Even though I was pissed off at the whole situation, she was very patient and courteous with me. I am hoping that this is done! I also hope that I have helped others having this very same problem. GOOD LUCK!
Tonya
ladyridr@sbcglobal.net

I just went thru H*** with these people charging my credit card $200.00 for a sample product that was .99cents. They basically told me not only did I have to ship the product back to them, and they only wanted to credit my account for $79.95. It's a load o crap just like this company. I was suppose to have 15 days to try their product. (Acai berry detox and their colon clense) People this is the biggest rip off I have ever seen. I have learned a vauable lesson here. Don't trust these people. And those of you who want to take a legal stand, can let me know. I even told the woman I was recording her telling me How I had to send everything back and still have to pay $120.00 for something I did not get until today, and that I would have nothing and that I still had to pay them for this and she said yes! And they need people to speak Engli[censored]hanks for all your help ACAI BERRY DETOX. Julie Carson