Menu
Razalean Customer Service Phone, Email, Contacts

Razalean
reviews and complaints

razalean.com
razalean.com

Learn how the rating is calculated

1.8 10 Reviews

How responsive is Razalean's customer service?

2 Resolved
8 Unresolved
Almost disappeared 🫥
We're pretty sure that if Razalean showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with Razalean and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
Claimed
Razalean has claimed their business profile
Share
Write a review File a complaint

Razalean reviews and complaints 10

Sort by:

Newest Razalean reviews and complaints

ComplaintsBoard
T
4:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Razalean Razalean products

I ordered $119 of Razalean products on 24th February and its now 6th April and nothing has been delivered. Repeated emails and no reply. What a rip off this company is! How can they get away with ripping people off like this? How can a company have a support email address and not reply to ANY of my repeated emails? I have attached receipt for your attention.

Desired outcome: Refund of $119

Read full review of Razalean
View 0 more photos
Hide full review
ComplaintsBoard
T
3:49 pm EST

Razalean A company response to my emails and to receive the missing bottle that I already paid for.

I ordered the special 3 pack of RazaLean PM on 3 January 23. I received an undamaged package containing 2 bottles vs the 3 that I ordered. By feel - I realized the package was missing a bottle prior to opening it, therefore I created a video of me opening the package in case it was needed as proof. I immediately sent an email to the company support address. I have sent an email every day to this address for 4 days straight, and have yet to receive a response. I have been using this product for 3 years, and have never had a problem until now. All I am asking for is maybe a response to 1 of my 4 emails and that I get what I paid for - the missing 3rd bottle.

Read full review of Razalean
Hide full review
ComplaintsBoard
C
12:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Razalean razalean pill

I ordered the 3 pack on May 30, 2022 and have still not received the products. The USPS website's last entry was on May 31, 2022 when they created a label. I have texted Razalean five times with no reply. The product was working for me so it's really a shame that I've finally asked for a refund from the company - of course, no reply and no action to date.

Desired outcome: Refund to my credit card.

Read full review of Razalean
Hide full review

Is Razalean legit?

Our verdict: Complaints Board's review suggests Razalean is mostly legit with an 79% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 20% caution is advised. Before engaging with Razalean, reviewing user feedback and how Razalean addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Razalean. Trust, but verify.

Razalean earns 79% level of Trustworthiness

High Trust Suggestion: Razalean evaluated with 79% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

The age of Razalean's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Razalean.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Razalean.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Razalean.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Razalean has been found to only resolve 20% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • No reviews for razalean.com on popular sites. Be cautious and do additional research. Look for information about the Razalean and be careful with personal information or transactions.
  • Razalean.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The razalean.com may offer a niche product or service that is only of interest to a smaller audience.
  • Razalean protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Razalean's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • Razalean has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
M
1:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Razalean Lack of customer service

Razalean has not answered any of my emails, nor have they returned any of my phone calls. It is impossible to speak to a human when calling their main number: only option is to leave a voice message.

This company has TERRIBLE customer service. My several emails and phone calls have gone unanswered. Their 60-day return policy is ridiculous considering how you cannot contact them. They say do not return product to their main address — so where do we send product. Soooo aggravating!

Desired outcome: Return address well-posted on website, answered phone calls!!!

Read full review of Razalean and 1 comment
Hide full review
1 comment
Add a comment
S
S
siempre sunshine
, US
May 01, 2022 5:41 pm EDT

Hi there! I'm sorry to hear that you are did not receive a reply to your emails. Can you tell me the name on your order?

To return your order, please send it to:

Razalean.com

358 S 700 E Ste B-258

Salt Lake City Utah US 84102

ComplaintsBoard
R
1:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Razalean Service

I returned my Razalean product with all of it being unopened per their return policy. When I received my credit back on my card they kept $6.57. They said it was their cost of shipping the product. No where does it say they will hold any shipping charges. This was and item because if the quantity ordered was free. The only thing was I had to pay the shipping charges back which I did. I think they should not be able to keep the other $6.57 in addition there is nowhere that amount shows except when I ask why I didn't get the full amount that was their response. You can never talk to someone in person because they won't answer their customer service number or return your call even if message and contact information is left

Desired outcome: Refund in the remaining $6.57 from my purchase

Read full review of Razalean
Hide full review
ComplaintsBoard
L
9:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Razalean has left an official reply on this complaint.

Razalean Supplement

I purchased Razalean 10/5/2020. The merchant claimed to have a money back guarantee for 60 days. I have tried to return 3 bottles of Razalean weight loss supplements. I can't get a response to my emails. When I try to call "customer service ", the only option is to leave a message which, of course, is never returned. They claim to have a guarantee. How convenient they just ignore all requests.

Desired outcome: Refund

Read full review of Razalean
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
12:02 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Razalean has left an official reply on this complaint.

Razalean Diet pills

They offer 100% money back satisfaction but I can't get anyone human to answer my calls. I want to send it back but there's no address and no instructions and no way to get an authorization number if they require it.

I see from other complaints that this is ongoing.

Please help me. I'm sorry I have no way to attach documents. I'm in my seventies and don't know how to do that.

Read full review of Razalean
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
W
8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Razalean Razalean diet supporting pills top rated by consumer news for 2020!

I placed a order earlier this afternoon Friday Mar 13 -2020 It showed my order and said a receipt would be sent to my email. As of this time I have not received a confirmation receipt! Should I be calling my credit card, this company was highly rated in consumer tests! [protected]@gmail.com. I had searched the site, read there guarantee! Felt that with the support and reviews it would be worth spending their higher cost. Now I don't know if I have an order placed or not! Would appreciate acknowledging!

Read full review of Razalean
Hide full review
ComplaintsBoard
K
12:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Razalean RazaLean

I purchases RazaLean at least a month ago I quit taking because it gives me so much gas and the diaherra so I can't take them any more. There is over a half bottle of pills in the first bottle the other 2 are unopened, what do I do with the pills left. I would like a refund if possible I would also like to return the unused bottles. Thank You for your time. Kathleen McCullough 507 St. Andrews Dr. Greensburg, PA 15601

Read full review of Razalean
Hide full review
ComplaintsBoard
M
6:39 pm EDT

Razalean diet pill

I ordered 5 bottles of this with a 100% money back guarantee. I returned 4 unopened bottles and 1 half full bottle. They said more than one bottle was opened so I got back half my money. Don't believe their lies about 100% money back guarantee, I had to stop taking because it caused major migraine headaches.
I explained that I only opened one bottle and the rest stayed in the envelope they were shipped and returned in. They have done nothing to resolve this issue. I'm out the money, after two weeks migraines are finally gone.

Read full review of Razalean and 4 comments
Hide full review
4 comments
Add a comment
T
T
TyTy!!!
Huntington Beach, US
Mar 11, 2023 3:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

On Feb 23, 2023, I placed an order for 3 bottles of RazaLean and I have not received any of them. I got NO shipping confirmation. I emailed support@razalean.com and I got no email response. The phone # listed [protected]) is no longer in service. I wonder if they are still in business.

View 0 more photos
J
J
Julie Hillam
, US
Nov 08, 2022 6:29 pm EST

I paid 229$ for two orders of razalean. I should have received 5 bottles. I never received anything. I've emailed repeatedly. No response! Phone number given in ad is disconnected. I'm a repeat customer for years. Now I'm completely stiffed!

Order number DPE-[protected]-477674

10 OCT 2022 13:49:50

A
A
Alj!
, US
Mar 15, 2020 4:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought this product in Hope's of loosing a few pounds and helping with appetite cravings. This product failed miserably! I even gained weight and it has stuck! Highly disappointed and can't get anyone on the customer service line! I want my money back per your 100% money back guarantee!

M
M
Makayla000
, US
Mar 11, 2020 12:31 pm EDT

I need to cancel my order I changed my mind but have no idea how to send it back or cancel the order. It's just too expensive

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Razalean customer service

Phone number

+1 (888) 240-1853

Website

razalean.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Razalean?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Razalean Customer Service. Initial Razalean complaints should be directed to their team directly. You can find contact details for Razalean above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Razalean. Discuss the issues you have had with Razalean and work with their customer service team to find a resolution.