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ABX Express reviews first appeared on Complaints Board on Sep 11, 2012. The latest review Tracking 8378836502,8378839162 was posted on Apr 9, 2021. The latest complaint Parcel hasn't been delivered was resolved on May 24, 2020. ABX Express has an average consumer rating of 1 stars from 458 reviews. ABX Express has resolved 3 complaints.

ABX Express Customer Service Contacts

+60 380 843 111 (Customer Service)
Lot 651, 1st Floor Jalan Subang 1, Taman Perindustrian Sg Penaga, Subang Jaya
Selangor
Malaysia - 47600

ABX Express — Complaints & Reviews

ABX ExpressService

My parcel arrived on Oct 19th 2020. But until today Oct 29th, I still bot receiving the parcel. ABX courier not concern at all. should be fix the time, even in CMCO, other courier still doing great job, even poslaju. Pls, fix this problem.

Service

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    ABX ExpressMy item

    My item hold by abx since 21/10/2020

    My item

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      ABX ExpressI did not receive my item

      I did not receive my item, but tracking no tells me it has been completed. where is my stuff now

      I did not receive my item

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        ABX ExpressDelivered to wrong address

        Shx03731581cmy
        Regarding to the tracking number, suppose to be delivered to taman putera jaya kota kinabalu, but in the system its already delivered at lahad datu??!!!, its been a week but I didnt received any call to inform me. Do something!! We pay for you service, not free! If its wrong address who's person that received it? Responsible and respond!

        Delivered to wrong address

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          ABX ExpressInpods - havent received the item.

          I haven't received my item yet but in shopee information stated that I have received the item and successfully delivered but I havent received it. please do something about it, this is my tracking number SHX04144482CMY. it said in shopee that the item already delivered on 22 October 2020. I hopefully that the item still in the delivery facility at lahad datu sabah and not wrongly delivery to other person or others.

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            ABX ExpressMy stuff has been in tawau for a long time, but it was not sent to semporna

            I feel very disappointed with the abx for doing a very slow service, because it has been a long time since my things have reached at the tawau warehouse . but my things were still not delivered to my place, even though the things had arrived at there a few days ago. I hope you can improve and speed up your service. thank you

            My stuff has been in tawau for a long time, but it was not sent to semporna
            My stuff has been in tawau for a long time, but it was not sent to semporna
            My stuff has been in tawau for a long time, but it was not sent to semporna
            My stuff has been in tawau for a long time, but it was not sent to semporna

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              ABX ExpressService

              What do u mean by delivery attempt failed at 19.34. I'm at home from 5pm, never saw anybody from ABX send my parcel. Is't your service like this, [censored].
              My parcel was arrived in Kota Kinabalu 2-3 days ago, the information show that out of delivery since 12.19pm today(22/10/2020). What happens nobody sending the parcel but update delivery attempt failed at 7.34pm.
              Please improve your [censored] service lah.

              Service

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                ABX ExpressI did not received my item but the tracking show that it was succesful delivered

                SHX66809528CMY
                I have order an item from wm which only take not more than 1 weeks to arrived to sabah. But its more than a week already but I hvnt received my items yet. When I track the item its show that the delivery was complete but I did not received it yet. I really hope that your company will do something about this since im not the only one who face this kind of situation. Pls do not used PKPB as your excuse. I hope I can get my items since I pay for it thanks in advance! :)

                I did not received my item but the tracking show that it was succesful delivered

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                  ABX ExpressWrong delivery

                  My address is "depan smk agaseh" why you send it to "cenderawasi" it's so far from my address. shx67027139cmy
                  Jennifer ([protected]) (21/10/20)

                  Wrong delivery

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                    ABX ExpressParcel

                    I did track my parcel it was reach at your Operation Centre (BKI) on 8/10/2020, until now no delivery was made my ABX. Did call everyday but no answer and they keep said we will send the parcel soon but until today no action from them. We are pay the delivery service but why ABX treat you customer like this. Even J&T is better and Pos laju. ABX is the worst ever!
                    My parcel no SHX03261970CMY. You can call me at [protected] Ms zetthy

                    Parcel

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                      Oct 20, 2020

                      ABX Express — No update on my parcel since 12/10/2020 and delay to attempt delivery.

                      Hello. Hereby I attached my tracking update since 2/10/2020, which almost 1week my parcel still do not have...

                      ABX ExpressMy parcel being hold for too long

                      My parcel arrived at abx Tawau 30 SEP, then the parcel being hold at 07 Oct until now 20 Oct, why the parcel being hold for a long time

                      My parcel being hold for too long

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                        ABX ExpressSlow service

                        Why my parcel not out for delivery yet???

                        Slow service

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                          ABX ExpressStill haven't receive my parcel

                          Hye good day, I want to complaint that I still haven't receive my parvel yet. This is my tracking number pxy000000002143. My details:
                          Name: su suzaine binti sukiman
                          Address : kampung simpang empat, 91200 kunak, sabah
                          Contact no. : [protected]

                          Still haven't receive my parcel

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                            ABX ExpressItem not received but delivery complete on tracking status

                            Shx80268384cmy. I didnt received my parcel yet. But at tracking status said that my parcel is successfully delivered on 14 october 2020 at 6:33 pm. I already made several complaint since 15 october via email and abx website. But until now I didnt get any feedback from abx staff. I hope my problem will be resolve as soon as possible. Thank you. My phone number: [protected] Kuizzatul Maisarah

                            Item not received but delivery complete on tracking status

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                              ABX ExpressParcel not received

                              On 14/10/20, you have failed to send my parcel : shx46264686cmy for 2 times under the consumer right, act the goods ordered remain at your risk until they out received by me. Consequently, I would like to request that you make arrangements for my parcel : shx46264686cmy to be delivered within 3 days to without delay this time. If I do not receive my parcel/ order within 3 days. I will have no choice but to that action.

                              Parcel not received

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                                ABX ExpressFaster delivery my parcel.. So long time no send to me...

                                Please... Faster... Faster... Faster... Delivery my percal to me... Oldy fewdays still no delivery to me... Faster delivery time... Why so slow working... Lazy?please.. Faster delivery to me... Tracking nb is lzxla0000557827... Faster delivery to me... Faster faster faster,...

                                Faster delivery my parcel.. So long time no send to me...

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                                  • Updated by 蕴嚄齐 · Oct 15, 2020

                                    Why my parcel so long time no delivery to me.. Please faster send to me... I oldy waiting so long time... Please... Faster faster faster send to me.. Parcel nombor. Lzxla0000557827

                                  ABX ExpressLambat sampai

                                  5/10/2020 barang di kirim Lhd ke kk tetapi barang tersebut belum sampai ke tempat kami . Sekarang 14/10/2020 10 Hari sudah kami belum terima

                                  Harap maklum tempat kami buka jam 8 pagi sampai 12.30 petang

                                  Terima kasih.

                                  Lambat sampai
                                  Lambat sampai
                                  Lambat sampai

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                                    ABX ExpressService

                                    Gooday, I had experienced a very bad service from ABX delivery. Once the sender from ABX reach to my house and he did not call to me for collecting the item. The sender only shout and call at the gated door but since im at upstair and I can't even hear any calling from downstairs gated door. After awhile the sender only call me and ask me collect the item. When Im collecting the item from him, he was blaming me about he was calling downstairs for 3 times and why not come and collect the item. Other than that, when I was saying that im upstairs and people always use phone call is there is no response, he is rude and impolite that he said he wont call and said 'itu hal orang lain'.
                                    This is really a bad and unhappy experience with ABX. I hope ABX can make an appropriate action on this matter.
                                    Here is my tracing number for my order: WWW000001341517
                                    Thank you and hope to hear from u soon!

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                                      ABX ExpressService

                                      Here today at 4:10pm on 13th Oct when i receiving a parcel (WWW000001341517), usually courier would call us before sending parcel and when they arriving just to ensure the customer able to pick up and sign or the parcel, but then just now when I at upstairs of my house, and they said already calling us 3 time at outside the gate (where we did not heard it), then worker call us at the number where we put as the details when we purchase the item, hence when we pick up and the worker complaint so much and with rude attitude that saying we did not heard it, but what the purpose we providing contact number, and others courier can just call us using phone without any extra effort.

                                      This issue pay make yur businesse getting worse and will be review on any social media just to make more awareness hope that others customers did not faced this issue, if the attitude was there what the point we paid for the courier ?

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