The complaint has been investigated and
resolved to the customer's satisfactionResolved ABSA Private Security Provident Fund — provident fund
resolved to the customer's satisfaction
My name is Lloyd Oliver
I have been trying to get my provident fund from ABSA for over a month now. My ex-employer issued me with a number to call them. The number goes to a recording that says "Your call will be answered soon". This eats all my airtime & i have to reload airtime when i have money to try again. I have spent over R500 trying to call these people. They do not answer the phone. I have also driven R200 petrol out looking for the right branch in Western Cape for a face to face encounter. No luck whatsoever. I called the CCMA who reffered me to the Provident Fund Adjudicator. Guess what?! Their number does not exist anymore. I am now running out of airtime & i do not think it is fair that i should spend R500pm trying to contact ABSA for what is mine. It would help if there was a light at the end of the tunnel. Maybe an answer on the other side of the phone call.
Am i ever gonna get this money? Why do i have no rights concerning this money that was deducted from my hard earned salary every month? I used to cringe when i saw my payslip deductions. What soothed me was the thought of the provident fund being saved up for me. Now?! Now what?!! I have left that company. I'm unemployed trying to start my own business & running out of funds & being robbed by ABSA. The worst part is that i have an ABSa Savings account. I'm closing it today. ABSA has become my nightmare. I will advise all companies who care about their employees to never use ABSA. They do not pay the provident funds back
Lloyd Denzil Oliver