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1.3 280 Reviews

ABC Cargo Complaints Summary

22 Resolved
256 Unresolved
Our verdict: If considering services from ABC Cargo with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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ABC Cargo reviews & complaints 280

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10:32 am EST

ABC Cargo food items damaged

My name is shad mohammad, I have send a cargo, 110 kg( 4 box) to Karnataka on 20 th January 2017 at your makkah office.My bill number is 156332.parcel arrived at my home within 25 days, but there is some food items like milk powder-2.5 kg, chocolate-1.5 kg and pista 1 kg fully damaged. I have send cargo several time through your office, it happened in first time.So l humbly request you to give me proper compensation for my damaged foods.

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6:09 am EST

ABC Cargo cargo delayed

Hello sir,
I send cargo from jeddah to Telungana on 10-02-2017(Hwb no: 164859). but till not delivered. And your company commitment should delivery with in 20 days. till not delivered 25 days completed from the date of submit. what about my cargo and very important this cargo and I have only 35 days vocation. I am return back to k.s.a on [protected]. please urgent delivery as possible

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2:32 am EST

ABC Cargo cargo not received

I send13 boxes cargo through ABC Cargo from Al Jubail to New Delhi in the month of june 2015. Already 22 months have passed but Still I didn't received a single box. Whereas other people who send their items in January 2017 have received their items within 20 days. What about my cargo, will you please send me my cargo. I am waiting for your response. I made unlimited call but
didn't received any information about my cargo. My cargo Details are given below.
1. 6/6/2015. HWB 404699 (7boxes)
2. 17/6/2015. HWB 404746 (4boxes)
3. 20/6/2015. HWB 404753 (2boxes)
I request you please send me my cargo and give reply to my email and mobile
Thanks
Mohammad Shakilur Rahman [protected]@hotmail.com
[protected]@yahoo.com
(91) [protected]/ [protected]

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11:37 am EST

ABC Cargo delay

Respected Sir,

My name is sunil Saneesh.I have forwarding my cargo on 28/1/2017 to Kannur -Kerala(India). But still l have not received my parcel.my bill number is 149822.my cargo contains 2 box, chocolate.badam, pista are included in my parcel.my food items damaged, If you have taken too much time for delivering the parcel.So please arrange immediate delivery of my parcel.

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Update by sunil saneesh
Mar 07, 2017 12:33 pm EST

my name is Jabbar Sulaiman.I have send a parcel to karnataka -76 kg.Total 3 box are included in my parcel.Near about 35 kg food items( Dates, chocolate and Badam) and balance cloth items.with in 25 days arrived my parcel at home.But 1.5 kg chocolate, 2.5 kg badam, and some children's toys(small) are damaged.what are the procedure for getting compensation for my damaged items.please give compensation for my parcel in early as possible.

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10:17 am EST

ABC Cargo damage of my food items

Sir,
I am kabeer Shan, I have Send a Parcel to Utterpradesh(India) about 78 Kg.
parcel arrived at my home in last five days ago.but some food items are damaged.My parcel number is 164518, contains three box.one box full of cloth and another two box contains Dates, milk powder, chocolate, badam, nuts and other food items.in which 2.5 kg cholate, 3 kg badam, 1 kg nuts are damaged.please give me compensation for the above items .

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9:14 am EST

ABC Cargo items missing

Sir,
I have missing some items in my cargo. Items is Led bulb 3 pcs and olive oil 2 tin. and i have received cargo today. what a proceedure for geting clim on damaged product. please replay as soon as possible and my humbly request for you that was importent items. Thank you

Please check out following Invoice Details

My bill No: AJ256745
Date: 16-02-2017

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8:55 am EST

ABC Cargo delay for my cargo

Dear abc, my name is mohammed sulfi, I have send a cargo to my home on 30 days ago. My parcel number is 23889, (Bihar-india)
Yet not received my parcel. Please give correct details of my parcel. One of my friend received their cargo with in 20 days. Once again request you to take immediate action to get my cargo. My parcel contains chocolate and food times, so we humbly request you to deliver my parcel early as possible.

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8:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ABC Cargo cargo delivery from jubail to delhi, india in jun'2015 not received yet

I have booked my cargo from Jubail, Saudi Arabia to Delhi in June, 2015 vide AWB No 404744, the cargo has not been delivered yet.

The status of the Cargo is unknown, most of the contact nos. are either not working or never picks up. The website is put under maintenance for several months. Whenever the phone was picked in the past it was told the cargo will reach in the next month.

Immediate action is required by ABC Head Office, notify immediately status of my cargo and time required to deliver the goods as per booking.

Thanks

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7:38 am EST

ABC Cargo some items damaged

Dear sir,
My consingment recieved yesterday form ksa. invoice no: 165415, on [protected]. have 4 four cartoon and one cartoon contains dinner glass items.unfortunatly some glass items damaged. damaged items is one glass bowls, two plates and three water glass. how to get my compensation over damaged items from your company. Im here at kerala. where is your kerala office and give me office contact.

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7:00 am EST

ABC Cargo my cargo not received

Dear sir,
I have send consignment from jeddah to kannur (bill no : 165421, on [protected]) and company agent says that will deivered with in 15 days from the date of submit. but still today 20 days complted and till not delivered.
When I called jeddah office they says that clearenced at airport... how many days will take for delivery to my home. please urgent delivery

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A
aaqqhhh
, AE
Aug 28, 2019 12:13 am EDT

I have sent my cargo parcel from jiddah on 18th june 2018 and I have not yet received my parcel in mysore India
please do something as it contains important documents.

D
D
drrdk
, IN
Aug 13, 2019 1:02 pm EDT

I too would like bcos I haven’t received my sea cargo even after 75 days. drrdk@rediffmail.com

D
D
Dhananajay
, US
May 25, 2019 4:19 am EDT

Worst customer service and irresponsible staff. They never give correct info, standard answer, Delayed by Port Authorities.
Promised me 30 days and delivered in 78 days, All glass and plastics items are broken One box missing, instead I got someone else box.
They trying shift blame on Gatti now

I am planning to take it further with UAE Consumer right department, Please let me know if you also would like to do the same

A
A
Amber Ayubi
, IN
Apr 19, 2019 11:25 am EDT

I have sent the cargo on 16th of march 2019 my invoice no 21624 and they promised me with in 20-25 days deliver your cargo but now 35 days finish. they are telling different stories everyday. Sometime they tell me that It will be delivered within 2 days and then next day they tell me it is still not cleared by the customer

ComplaintsBoard
F
10:39 am EST

ABC Cargo sea cargo parcel

Dear ABC Cargo,

My name Fakruddin and i have send parcel to my village in Shimoga, Karanataka. I have two bills for air cargo and sea cargo parcel. My air cargo parcel received but sea cargo not received with bill number 6177890. Already 4 months over as sea cargo delivery mentioned. I want to know when i will recieve my parcel.
Parcel was from al khobar, KSA.

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10:20 am EST

ABC Cargo delivery

Sent a cargo consignment of three cartons to kasargod district from jeddah branch. Two boxes already arrived and I am waiting for the third box to be delivered to my kasargod address with bill number 164846.
My friend sent a cargo one month back from jeddah branch and it is already delivered to his address in kerala. I am expecting same speed delivery for my remaining one box. Please do the needful.

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10:31 am EST

ABC Cargo damaged items

Dear sir, my cargo is received yesterday (bill no : 164845 on [protected]). following items damaged. nido tin 2.25 kg, tang 2 kg. that was opened bottle and goes out side. both are not use full. please give me compensation of damaged product. if cleared compensation I will be send again cargo. not cleared it is last and final cargo from my side.

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8:12 am EST

ABC Cargo one month completed, not delivered

my inv no: 165856( Date: [protected], Send cargo from Abc cargo. One month completed till not delivered. I have very importent items in parcell. please urgent delivery. I have called office he says waiting one week on the way on truck. I am waiting one week no problem and after not delivered with in one week. please give me compensation here . thank you

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1:31 pm EST

ABC Cargo my cargo 35 days completed, still not delivered

Dear sir, I have send parcel from jeddah to mannarkkad kerala. my invoice no: 163241, Total five cartoon(wight:166). it was an urgent parcel for house warming. please give me status of my cargo. please urgent delivery. and i have send many cargo before not delay. how delay now...? please urgent call me back. I have called your office he says that parcel at delhi air port.

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1:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ABC Cargo consignment not delivered

have sent my consignment on date 06 june 2015 from al-hasa, saudi arabia to Kannur India through abc cargo but still not reached at the destination till 28 january 2017. My consignment number is 99899. When I contacted the authority they said it will be delivered in another 35 days and I am still waiting...
This was one of the best cargo services company and I am wondering why the delay is caused.

Read full review of ABC Cargo and 1 comment
Update by Nice007
Mar 02, 2017 1:03 pm EST

The latest update on the cargo consignment delivery received by cargo authorities is it wil be delivered in 35 days.

Still waiting

Resolved

Feedback received well from the company

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ABC Cargo_Immediate Action
, IN
Mar 07, 2017 8:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have booked my cargo from Jubail, Saudi Arabia to Delhi in June, 2015 vide AWB No 404744, the cargo has not been delivered yet and there is no feedback. Please inform here which authority you have contacted and the contact no. which can tell us about my cargo.

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7:16 am EST
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ABC Cargo consignment not yet received

Dear Sir,

I have sent my consignment on date 11-Jan-2016 from Riyadh, Saudi Arabia to Pathanamthitta ( Kerala. India) through ABC cargo but still now not reached at the destination. My consignment number is A257015. They told me that the shipment will reach within two month but still no news. There websites also down. I have access their all store and all of them are closed in the kingdom. Their landline are also not working. I need help if someone can help us to get our all the things.

Weight : 37 kg
Number of Box : 2 pcs
Way Bill : A257015

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11:06 pm EST

ABC Cargo luggage shipped from saudi arabia 1 year ago not yet received

Hi,

My tracking number on the receipt is HWB no.163634. I had a carton filled with my wardrobe & other stuffs and a philips stereo set box. Which i sent through ABC Cargo 1 year back from Saudi.. I have not yet received my luggage. I started from Saudi on 4th June 2015 & currently it is more than a year. Hence, request you to kindly take action on this issue and help me to get my luggage as soon as possible.
Total amount paid: 268 Riyal
Tracking no.: HWB no. 163634
2 packages
21KG
Shipped on July 18th 2015

To address which was given to them is as below:
Infiniti Apartments; FLAT No 3E
Tower 8; No:54; NH4
Chettipedu; Chennai-602105; Tamil Nadu
Phone numbers: +91 [protected]
+91 [protected]

Regards,
MaryJain Lazar
Mob: [protected] & [protected]
E-mail: jain.[protected]@yahoo.com

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K
10:54 pm EST

ABC Cargo cargo not yet delivered

What the dash is this. One month before I send the cargo through your service by paying 11 dhs per kg and had a commitment from your company that I will receive the items with in 15 days from the date of submit

But till today it is 30 days crossed. Till now I didn't receive the items and I am backed to ras al khaimah

This is bad service and I recommend all friends not to send your items through this stupid company
And they don't know how to talk to the customer.

Me and my friend send the items together and he received. I didn't receive till now.

When I called the ras Al khaimah office they blamed calicut office. When I call calicut office they blame ras Al khaimah office.

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ABC Cargo_Immediate Action
, IN
Jan 08, 2017 7:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

My Cargo by the same company from Jubail Saudi Arabia has not reached after 1 year and 7 months and there is no information shared by cargo offices, they have either closed their offices or closed all contacts. And there are several similar cases waiting for their Cargo...please share the office contact if you are able to contact them..

ComplaintsBoard
S
2:24 am EST

ABC Cargo cargo not received

Already 19 months have passed but still I didn't received my cargo. I send my cargo from al jubail to new delhi in the month of june2015. I send13 boxes cargo through abc.
Details are as below
(1) 6/6/2015 hwb 404699 (7boxes)
(2) 17/6/2015 hwb 404746 (4boxes)
(3) 23/6/2015 hwb 404753 (2boxes)
Abc cargo has closed all offices and contact phone number as well as internet link. I don't know whether I will get my cargo or not. Anyone can help me to solve this problem
Mohammad shakilur rahman
[protected]@hotmail.com
[protected]/[protected]

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Phone numbers

+966 14 044 255 +966 14 121 335 More phone numbers

Website

abccargo.in

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