7-Elevencustomer service

D Nov 10, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

I have visited one of your stores 3 times on 700 Mt. Vernon Ave. Portsmouth, Va. that store is very unclean and twice in the morning there was no coffee. Last visit was Nov. 7, 2018 about 615am and they had no coffee at all. Most other times I arrive at the store on 600 Frederick Blvd. Portsmouth, Va. in the morning. Store is clean and no problem with the coffee. It is difficult to get gas there because there is always a tan Jeep Cherokee parked at the gas pump which belongs to a employee. The vehicle makes you circle around the island to get to another pump if available. This morning (11/10/18) at 515am, I tried to fill my car with gas but my debit card would not work at that particular pump. I went inside and ask the young man to try my card at the register. He ask me how much? I said don't know because I wanted to fill it up. I told him I could leave $40.00 as a cash deposit and then come back into the store to use my debit card. The fuel was $32.50 when finished. I came back into the store and he gave me back $7.50 change. I told him I did not want to pay cash and the 40.00 was a deposit. He told me it was too late. I was upset and left. I WILL NEVER visit another 7-11 store after the customer service I have received from both of these stores. David Moscopulos, [protected]

Responses

  • St
    StephMan Dec 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Went to 7eleven today to get wings I had a coupon to buy 6 wings and 6 free also another to buy 3 for 50cents, coupon expires tomorrow. So busy place it was I asked if all 15 were there she said yes. So I got home and only found 6. So I paid for wings and did not receive them all. Not happy at all trying to feed the kids. I cant go back because I had a ride and I got dropped off. I would like my wings but cant go get them. Any chance you can refund it on my points card., Thank you. [protected]. Registered under Stephanie Morin email is [protected]@hotmail.com

    7eleven location is pendygrass in Saskatoon, SK time around 420pm dec 1/2018

    -1 Votes

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