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8:06 am EDT
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1xBet Force pregnant lady to suicide after cheat deposit

[protected] user, second deposit 500$ was confiscated before place bet. Security team gave [censored] reasons to cheat young lady a third deposit 800$ total 1300$. After ID card, passport, mastercard front and back, Neteller, all sorts of wallet info was given to web and got hacked. Police is investigating and we will haunt you fraud [censored] web!

Please beware and share 🙏🙏🙏

Desired outcome: Lady pregnant died while 1XBET security [censored]tard on the loose!

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2:13 pm EDT
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1xBet Widrawal

I made 2 withdrawals to my account [protected] in the amounts GHC400 and GH66 but till now is the process is not complete though on the withdrawal menu is indicated that APROVED. To me, this problem is a minor problem from they side and could be fixed in not time. I followed all the protocols and send messages and required documents to those concerned but "wait" and "don't duplicate this email" has been the songs I hear. How long shall we continue wait?

Desired outcome: I wan my money either back to my 1xbet account or credited to my MoMo as I authorized

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Barkhad Samriye
Hargeisa, SO
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Aug 14, 2022 8:25 am EDT

Ī

Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help you needed on your questiobarkhad

All the best,

The 1xBet Support

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12:31 pm EDT
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1xBet Without giving any response 1xbet block my on processing verification account with my deposited money

My account id is [protected]

I create my account in the month of may by using One click registration option. I also made deposit. But without any cause security Department block my account with my deposited money.

[protected]@1xbet-team.com wants my NID card, My selfie, Deposit screenshot and asked some question. I gave everything and they received everything and replied me "Your data is currently Being verified You will receive an answer shortly"

After this reply they are not reply me till now even no one help me.

They sent that reply in 17 may 2022 and now its 27 june 2022.

Now please help me how to establish my identity and use my account!

I give here my email address from where i contacted with security team and gave my required details as security Department asked those.

Here is my Email address: [protected]@gmail.com

Here is my dialogue and email ticket id: [Re: I didn’t add my phone number or email address so that i can't use forget password option [#[protected]]

I have my NID card, My last deposit screenshot. But [protected]@1xbet-team.com don't response my mail after see my account id.

I also attach here the screenshot of the conversation which security team last reply.

Desired outcome: Please response my email and complete my verification process which is still pending.

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9:57 am EDT
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1xBet My deposit cash

Hi Team,

Today I am depositing 700 rs via Google pay to 1xbet team but while deposit to my 1xbet account i mistakenly type 200 rs and now only 200 rs deposited in my account but rest is pending due to typing mistake please do the needful because I am trying to deposit rest amount it shows This payment identification number is already in use. Please contact support team.

Please do the needful as soon as possible.

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9:20 am EDT
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1xBet Withdrawal/Poor Security Department Services

On the 26th March, 2022, I request a withdrawal from this site and was directed to their security department for verification.

I did as I was told and provided every necessary document I was asked to provide to the security department.

Where my issue started was when I was requested to provide snapshots of a bank card that I've never used to make deposits on this site. Bar that, I've never even seen the requested card let alone used it.

I explained this to whoever was on the other side of the emails and I kept on getting bot-like replies like "The Security Department is waiting for the requested files. Without providing the requested files any further actions are impossible."

I then pushed my case and persuaded them with every arsenal in my possession.

I provided desktop screenshots of my transaction history to prove that the card they requested for does not appear on my transaction history.

After a very exhausting and unnecessary back-and-forth, I made headway and provided bank statements, desktop screenshots and even snapshot(s) of the cards that I've actually used to make deposits and are in my name.

It was during the course of providing all this information that I discovered that the card(s) they kept on asking me to provide are/were cards that belonged to the payment systems they employed.

I found out that whenever I chose bank cards or Apple Pay to make deposits, it only appeared as "Deposit made with "Bank cards"" on my transaction history while whatever payment system 1xbet employed at the time for these deposit methods used their own cards to make the deposits.

I drew the attention of whoever it was that was attending to my case and my bank statements proved me right.

I was then required to clarify why I have multiple accounts and I explained so because I change countries from Nigeria to Ukraine and Ukrainian cards are not compatible with Nigerian payment methods hence, the need to create a new account.

I thought my issue would be resolved after this but here's the kicker. The department went right back to asking me to provide snapshots of the very first card they requested from me. They even went as far as asking me to provide bank statements from when this card was used; saying that I will find when the card was used by going through my transaction history.

And this was right after I'd spent days providing sensitive information to prove that I never used the card and it does not appear on my transaction history.

Next thing I know, I'm getting this extremely rude bot-like reply saying "Without providing the requested files any further actions are impossible. All further messages from you will be ignored."

I've tried to create new requests since then but my efforts have been futile. I keep getting the same rude responses and I'm tired of it.

It's been over three months now and I'm still yet to be able to make a withdrawal.

Attached are some screenshots of conversations between me and the representative in chronological order. I'll upload as much as I can.

Desired outcome: I would just like to make a withdrawal of my winnings from my account. I don't need my ego stroked with an apology. Just let me withdraw my winnings in peace, please.

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Puru464
Kolkata, IN
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Jul 14, 2022 12:17 am EDT
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Sir i m having same problem. They stopped my withdrawal process and demanded alot of documents and questions and given them all documents and answer too. But still no confirmation yet i m still waiting please help me

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Aug 04, 2022 5:26 am EDT
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Replying to comment of Puru464

Dear Puru464,

Thank you for your feedback. If you are customer of 1xBet Company and faced with controversial situation, describe it please to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and provide your client ID number. We will check all the information and provide you with the answer there.

All the best,

The 1xBet Support

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1:19 am EDT
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1xBet Deposit

Sir, I deposit 1000 in my 1x bet app. But they didn't update my account balance. I connect with them and ask about my payment they said your amount is not received. I ask to payments bank they said amount transaction is successful. I have proper bank statement pdf and payment proof but they didn't respond for anything. I ask send your bank statement ,for this one also they didn't respond. They are asking 5 to 10 times send bank statement pdf and proof daily, but no response. Please resolve my complaint.

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8:01 am EDT
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1xBet They didn’t let me withdraw the funds

FIRST they ask id Card i provide them,then they ask selfie i provide it too,Then again they ask some question i reply them but last 4-5 days they just telling my accounts in review, and they just rotate this answer randomly, why?They didn’t have money for make me paid?Its look a like scam? My id No is : Re: id No: [protected]

and the reference No : #[protected]#

Lets see what's they are do,Hope they will slove it soon.

Desired outcome: They willl let me withdraw the fund

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Update by Md Sorap Molla
Jun 29, 2022 11:59 am EDT

Id No: [protected]

Update by Md Sorap Molla
Jun 29, 2022 10:58 am EDT

id No: [protected] [#[protected]]

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10:11 pm EDT
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1xBet Ask documents. After received my documents now security team don’t reply me.

I create my account in the month of may by using One click registration option. I also made deposit. But without any cause security Department block my account with my deposited money.

[protected]@1xbet-team.com wants my NID card, My selfie, Deposit screenshot and asked some question. I gave everything and they received everything and replied me "Your data is currently Being verified You will receive an answer shortly"

After this reply they are not reply me till now even no one help me.

They sent that reply in 17 may 2022 and now its 27 june 2022.

I also contacted in the Facebook page massage they are same also. They also received my documents but not replying me.

My account id is [protected]

Desired outcome: Want to get back my deposited money

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Update by Rekha akter
Mar 14, 2025 4:33 am EDT

The Security Department don’t co-operate me. Please help me.

Update by Rekha akter
Jun 29, 2022 12:30 pm EDT

Thank you for your response. I submitted my documents to the security Department and they replied that "Your data is currently Being verified You will get an answer shortly" and this was in 17 may 2022. After that reply security team didn’t response till now.

Now will you please tell me what should i do?

In my account there is my deposited 149000 bdt taka.

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8:51 am EDT
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1xBet Withdraw

I am a user of 1xbet my id is [protected].I won some money by playing games.but every time my with is being rejected.plz solve this issue.

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6:50 am EDT
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1xBet Crash system glitch causing loss

Hi sir/mdm, I was playing crash and has been a loyal customer to 1xbet contributing a lot to your earnings

I experienced several technical glitches over the past month and decided to screen record for evidence in case I decide to dispute.

Also there were 3 occasions where after placing my stake, it indicated as accepted, but a pop up error msg indicated the game is unavailable but my bet was accepted and i could do nothing but watch it crash and lose. I did not screen record those as it never happened before.

Today, 23 June, at 10:19, I clearly clicked cash out before the crash. Significantly earlier before the crash. However, it indicated as a loss. I contacted support by chat and email with video evidence and they had the atrocity to reply me saying that there were no technical issues. I’m not a sore loser but this is unfair practice.

I have attached the video for your reference.

Desired outcome: I would like my bets returned for those instances where it clearly was system error.

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6:35 pm EDT
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1xBet They are scammers

My account Id is: [protected]

Today, after opening an account and depositing money, they closed my account. They are scammers. Do not play in it.

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4:48 pm EDT
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1xBet Withdrawal

I already made a withdraw request 11 days ago and when I ask the 1xbet support team, What's the problem, they answer me the method I choose for withdraw has a problem. But actually when I deposit from that system it's working fine. This is absolutely trust abusing.

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2:12 pm EDT
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1xBet My account has been blocked for no reason

Why does no one do anything? Why is this scam site still working despite all the complaints? Why don't all the dissatisfied people come together to file a written complaint against them in court? I am an international lawyer. If anyone wants to sue this fraudulent company, contact me. My account number is [protected] They closed my account for no reason and did not respond. Surely, after this comment, a person who looks like a robot will give a repetitive answer, and then everything will end. They easily steal people's money and do nothing positive. But rest assured, we will put an end to your work as thieves.

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nassef
EG
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Jun 24, 2022 5:30 am EDT
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won't help you

Even if you send everything, they will not respond to you and will not open your account. All their problems are not solved

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CY
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Aug 04, 2022 5:33 am EDT
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Dear nassef,

Thank for your review! To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,

The 1xBet Support

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1:27 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Deposit an amount of 300 pounds via Etisalat Cash but Deposit amount not credited Knowing that the money reached them at the same moment I transferred it When this problem happened in the past it took a month to solve it and I don't want to wait for another month my account number is [protected] The currency account to be deposited is [protected] The...

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9:43 pm EDT
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1xBet Withdrawals and being lied to

This company has sent emails which have now been forwarded to the bank as they told me the withdrawal of my emergency funds which were deposited they are now asking me to deposit again and then stake (which doesn't guarantee a return) to be able to access my own funds.

I just want what is rightfully my money as I have not made any profit on this site but I have a stuck deposit that this company will not give me back

Desired outcome: Withdrawal of my funds

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10:29 am EDT
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1xBet Amount not credited

I made a deposit of Rs 350 on 21 June 2022, 10:18 AM. Its been 10 hours still my money has not been credited to the 1xbet account.

Desired outcome: nothing

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5:42 am EDT
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1xBet Bet result problem

Dear team i stake a accmbulator bet [protected]. I take a team from lithuania champion ship. I took 1x win.when the match was live w1 team was nevezis and w2 team was marjiampole city. in my scrennshot and screnn recording video during match live time w1 is nevizies and w2 is marjiampole city, i placed a bet as 1x . Nevisies win the bet as 1x.but after match finished why the team w1 and w2 change! In the game summary its clear who was w1 and who is w2,in my screenshot uou can find w1 team was nevizis and w2 team was marjiampole city. but why my bet losses! i staked 1x and the team played w1 nevizes is win but why my bet is losses by changing team position! please solve this issu.please refund my bet. See my screenshots properly

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Update by Multiking
Jun 21, 2022 6:16 am EDT

Please refund the bet

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1:42 am EDT
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1xBet Withdrawal issues everytime I win

They wont let me withdraw using gcash even if I used gcash for deposit.. They would tell me they have technical issues using gcash even if gcash has no problem. 1xbet is the biggest online betting site scammer. They will let you deposit but if you win they wont let you withdraw.

Desired outcome: public info

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6:11 am EDT
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1xBet My account blocked for more than a year

Hello my account 3 1 0 8 1 7 5 8 7 has been blocked for more than a year yet I complied with the demands by their security department including handing them ALL the requested documents which included photos of me holding my ID next to my face, but they kept on asking for the 3rd... 4th...5th time (lost count) to which I kept sending.

Eventually, I felt I was trapped in a loop with no progress at all. So I came to conclude that I was not going to send anything anymore, I was just going to ask them to work on what they have to deduce a verdict on my case, apparently nothing has been done.

I am literally bullied out of my money. I don't understand the wrongs I did as far as my account is concerned. No winnings, no bonus redeemed, just the money I deposited.

Desired outcome: make an effort to clear my account and allow me to withdraw

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3:58 am EDT
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1xBet After payment they denied about payment

They have shown UPI Id for payment through 1xbet app. After payment they are denied about payment. They are doing clearly fraud.i have contacted his support team and they told me there is no payment.

This 1xbet app clearly doing Fraud.

Many people complaining against same type fraud.i have paid shantanu mohajan name UPI Id at 14 June 2022.

I have complaint against it at and provide TICKET ID" - #[protected]. But they say after everything that payment not received.

I have shared payment receipt.

Desired outcome: They should punished. They doing Fraud against app and website.I have paid amount to shantanu mohajan name person. I have paid amount on 14 June 22.

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Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

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Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

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The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

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1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

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1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

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1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

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1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

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To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

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What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

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