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4.4 41 Reviews 1321 Complaints
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1:19 am EDT
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1xBet Deposit

Sir, I deposit 1000 in my 1x bet app. But they didn't update my account balance. I connect with them and ask about my payment they said your amount is not received. I ask to payments bank they said amount transaction is successful. I have proper bank statement pdf and payment proof but they didn't respond for anything. I ask send your bank statement ,for this one also they didn't respond. They are asking 5 to 10 times send bank statement pdf and proof daily, but no response. Please resolve my complaint.

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8:01 am EDT
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1xBet They didn’t let me withdraw the funds

FIRST they ask id Card i provide them,then they ask selfie i provide it too,Then again they ask some question i reply them but last 4-5 days they just telling my accounts in review, and they just rotate this answer randomly, why?They didn’t have money for make me paid?Its look a like scam? My id No is : Re: id No: [protected]

and the reference No : #[protected]#

Lets see what's they are do,Hope they will slove it soon.

Desired outcome: They willl let me withdraw the fund

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Update by Md Sorap Molla
Jun 29, 2022 11:59 am EDT

Id No: [protected]

Update by Md Sorap Molla
Jun 29, 2022 10:58 am EDT

id No: [protected] [#[protected]]

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10:11 pm EDT
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1xBet Ask documents. After received my documents now security team don’t reply me.

I create my account in the month of may by using One click registration option. I also made deposit. But without any cause security Department block my account with my deposited money.

[protected]@1xbet-team.com wants my NID card, My selfie, Deposit screenshot and asked some question. I gave everything and they received everything and replied me "Your data is currently Being verified You will receive an answer shortly"

After this reply they are not reply me till now even no one help me.

They sent that reply in 17 may 2022 and now its 27 june 2022.

I also contacted in the Facebook page massage they are same also. They also received my documents but not replying me.

My account id is [protected]

Desired outcome: Want to get back my deposited money

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Update by Rekha akter
Mar 14, 2025 4:33 am EDT

The Security Department don’t co-operate me. Please help me.

Update by Rekha akter
Jun 29, 2022 12:30 pm EDT

Thank you for your response. I submitted my documents to the security Department and they replied that "Your data is currently Being verified You will get an answer shortly" and this was in 17 may 2022. After that reply security team didn’t response till now.

Now will you please tell me what should i do?

In my account there is my deposited 149000 bdt taka.

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8:51 am EDT
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1xBet Withdraw

I am a user of 1xbet my id is [protected].I won some money by playing games.but every time my with is being rejected.plz solve this issue.

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6:50 am EDT
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1xBet Crash system glitch causing loss

Hi sir/mdm, I was playing crash and has been a loyal customer to 1xbet contributing a lot to your earnings

I experienced several technical glitches over the past month and decided to screen record for evidence in case I decide to dispute.

Also there were 3 occasions where after placing my stake, it indicated as accepted, but a pop up error msg indicated the game is unavailable but my bet was accepted and i could do nothing but watch it crash and lose. I did not screen record those as it never happened before.

Today, 23 June, at 10:19, I clearly clicked cash out before the crash. Significantly earlier before the crash. However, it indicated as a loss. I contacted support by chat and email with video evidence and they had the atrocity to reply me saying that there were no technical issues. I’m not a sore loser but this is unfair practice.

I have attached the video for your reference.

Desired outcome: I would like my bets returned for those instances where it clearly was system error.

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6:35 pm EDT
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1xBet They are scammers

My account Id is: [protected]

Today, after opening an account and depositing money, they closed my account. They are scammers. Do not play in it.

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4:48 pm EDT
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1xBet Withdrawal

I already made a withdraw request 11 days ago and when I ask the 1xbet support team, What's the problem, they answer me the method I choose for withdraw has a problem. But actually when I deposit from that system it's working fine. This is absolutely trust abusing.

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2:12 pm EDT
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1xBet My account has been blocked for no reason

Why does no one do anything? Why is this scam site still working despite all the complaints? Why don't all the dissatisfied people come together to file a written complaint against them in court? I am an international lawyer. If anyone wants to sue this fraudulent company, contact me. My account number is [protected] They closed my account for no reason and did not respond. Surely, after this comment, a person who looks like a robot will give a repetitive answer, and then everything will end. They easily steal people's money and do nothing positive. But rest assured, we will put an end to your work as thieves.

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nassef
alexandria, EG
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Jun 24, 2022 5:30 am EDT
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won't help you

Even if you send everything, they will not respond to you and will not open your account. All their problems are not solved

1xBet
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CW
Send a message
Aug 04, 2022 5:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of nassef

Dear nassef,

Thank for your review! To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer

All the best,

The 1xBet Support

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1:27 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Deposit an amount of 300 pounds via Etisalat Cash but Deposit amount not credited Knowing that the money reached them at the same moment I transferred it When this problem happened in the past it took a month to solve it and I don't want to wait for another month my account number is [protected] The currency account to be deposited is [protected] The...

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9:43 pm EDT
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1xBet Withdrawals and being lied to

This company has sent emails which have now been forwarded to the bank as they told me the withdrawal of my emergency funds which were deposited they are now asking me to deposit again and then stake (which doesn't guarantee a return) to be able to access my own funds.

I just want what is rightfully my money as I have not made any profit on this site but I have a stuck deposit that this company will not give me back

Desired outcome: Withdrawal of my funds

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10:29 am EDT
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1xBet Amount not credited

I made a deposit of Rs 350 on 21 June 2022, 10:18 AM. Its been 10 hours still my money has not been credited to the 1xbet account.

Desired outcome: nothing

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5:42 am EDT
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1xBet Bet result problem

Dear team i stake a accmbulator bet [protected]. I take a team from lithuania champion ship. I took 1x win.when the match was live w1 team was nevezis and w2 team was marjiampole city. in my scrennshot and screnn recording video during match live time w1 is nevizies and w2 is marjiampole city, i placed a bet as 1x . Nevisies win the bet as 1x.but after match finished why the team w1 and w2 change! In the game summary its clear who was w1 and who is w2,in my screenshot uou can find w1 team was nevizis and w2 team was marjiampole city. but why my bet losses! i staked 1x and the team played w1 nevizes is win but why my bet is losses by changing team position! please solve this issu.please refund my bet. See my screenshots properly

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Update by Multiking
Jun 21, 2022 6:16 am EDT

Please refund the bet

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1:42 am EDT
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1xBet Withdrawal issues everytime I win

They wont let me withdraw using gcash even if I used gcash for deposit.. They would tell me they have technical issues using gcash even if gcash has no problem. 1xbet is the biggest online betting site scammer. They will let you deposit but if you win they wont let you withdraw.

Desired outcome: public info

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6:11 am EDT
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1xBet My account blocked for more than a year

Hello my account 3 1 0 8 1 7 5 8 7 has been blocked for more than a year yet I complied with the demands by their security department including handing them ALL the requested documents which included photos of me holding my ID next to my face, but they kept on asking for the 3rd... 4th...5th time (lost count) to which I kept sending.

Eventually, I felt I was trapped in a loop with no progress at all. So I came to conclude that I was not going to send anything anymore, I was just going to ask them to work on what they have to deduce a verdict on my case, apparently nothing has been done.

I am literally bullied out of my money. I don't understand the wrongs I did as far as my account is concerned. No winnings, no bonus redeemed, just the money I deposited.

Desired outcome: make an effort to clear my account and allow me to withdraw

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3:58 am EDT
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1xBet After payment they denied about payment

They have shown UPI Id for payment through 1xbet app. After payment they are denied about payment. They are doing clearly fraud.i have contacted his support team and they told me there is no payment.

This 1xbet app clearly doing Fraud.

Many people complaining against same type fraud.i have paid shantanu mohajan name UPI Id at 14 June 2022.

I have complaint against it at and provide TICKET ID" - #[protected]. But they say after everything that payment not received.

I have shared payment receipt.

Desired outcome: They should punished. They doing Fraud against app and website.I have paid amount to shantanu mohajan name person. I have paid amount on 14 June 22.

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7:21 am EDT
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1xBet 1XBet

My withdrawals are getting rejected\Denied by operator and unable to withdraw. And not getting any help through Live Chat other than "Robotic Messages".

And, Getting the reviews and comments like 1XBET is scamming with Withdrawals. No problem in Deposits and you won't get the winnings. They will keep Deny Requests, Very Low proportionate amount withdrawal rule and Method errors.

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1:12 am EDT
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1xBet Complaint

My id :[protected]

I deposited 1300 inr through mobikwik wallet on 17 june 2022 but till money not credited to my account . Operator rejected my deposit but money got debited from my bank .

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2:35 am EDT
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1xBet i deposited 4000 INR nearly 10 days ago the money got deducted from my account bt it was not credited in my 1xbet account .

i deposited 4000 inr through upi fast it was deducted bt i have not received the money in my 1xbet account later i recived a notification that the deposit is rejected bt the money was deducted from my upi account and it was not refunded i am providing the details .i have sent several emails already pls help and provide me the refund

name of 1xbet user Sandhya singh

mobile number [protected]

email [protected]@gmail.com

upi id [protected].[protected]@idfcbank

paid on 9 jun 2022 at 12:05 a.m

upi transaction id [protected]

destination vpa [protected]@barodampay

fampay transaction id FMPIB49618787

upi holder name Abhishek Kumar singh

Desired outcome: pls provide me the refund asap to my upi id back my upi id [protected].[protected]@idfcbank

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3:18 am EDT
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1xBet Payment still not credited

The payment was done on 4th June at 4.14 am of 5000₹ which is still not credited, have even informed the chat team, Whatsapp group & even sent the email, but still no help from their end, payment was done through paytym, below is the proof of payment.

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1xBet Betting

I complained mistake for the result of fouls match between al ahly sc vs alsharkeyah I have seen all scores such livescore goole foul numbers was right so my need to review the fouls of this match

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Frequently asked questions (FAQ) about 1xBet customer service
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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

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