1&1 Internet / 1and1.com1and1 scam

This review was posted by
a verified customer
Verified customer

Everyone need to avoid 1and1. It really scam.
[protected] I pay 1 ast hosting at 1&1. but this hosting does work correctly, many my module can not run at this . it took me lost around 2 week to debug and there was nothing wrong.
finally, I tried with other hosting, It completely work correct. It means I wasted time for a worthless.
Then i took a mail to cancel my plan and get refund back.
Certainly at this time my account is still active
On 4-4-2017 I received an email notify my request is accepted and they will refund back in 5-7 days.
"Dear Luch Kage (Customer ID: [protected]),
Thank you for contacting us.

This e-mail serves as confirmation of the successful cancellation of your US Unlimited WIN BC+MCT 12M (07/2016) Package (Contract [protected]) as of 03-04-2017.

We will deactivate all package features on this date, as well we have refunded invoice [protected] in the amount of $11.88, please allow 5-7 business days for refund to process.

The following domains/features are included in your package and will be cancelled:

- sofhd.com - The domain's registration will terminate early on 03-04-2017 and after ~30 days, be released to the public for re-registration.

If you still need further assistance, I would suggest that you contact us by phone at [protected] so that we can help you with a solution much quicker than via e-mail. Alternatively, we could try to contact you at a time that’s convenient, by submitting a call back request using the link below:


Customer Relations
1&1 Internet Inc."
After 10 days passed it did no happen
i took an support email again. i got a reply.
my account is deactivated by security issues and 1and they will not refund money back.
It is like a funy.
"guarantee 30 days refund back with any reason" is what 1and1 said.
and "guarantee use any reason to not refund" is what i talk about 1and1.
after it happened, i searched on google. The result is returned is scam scam so many scam.
I was too fool when without google before.
And i learned that there are many people want to do a class lawsuit.
I decide join with them.
If you also have the similar. Let's join with them.


  • Sa
    Salomonkaloup Jan 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I confirmed, 1and1.com has scammed me $ 129 and repeatedly sent a letter saying $ 200 deposit next

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.