How to contact 1&1 Ionos customer service?
- 24/7 Support: +1 (484) 254-5555
- Enterprise Cloud customers: +1 (267) 481-7982
- info@1and1.com (Support)
Elgendorfer Str. 57, Montabaur, 56410, Germany
1&1 Ionos information: contacts, address, founders, CEO, services, and products
To write a complaint about 1&1 Ionos and get an answer from the officials of 1&1 Ionos, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about 1&1 Ionos can be filed via the specific 1&1 Ionos complaint section.
Ionos by 1&1 is a web hosting company and a cloud partner.
You can contact Ionos by email at info@ionos.com or by phone at +1 484-254-5555
The company is headquartered at Elgendorfer Str. 57, Montabaur, Germany
You can check any charges in your account on the website. If you haven’t used or signed up for any services, you should contact customer support to start a dispute.
Ionos has a 30-day money-back guarantee.
You have to initiate the process within 30 days of order.
The money-back applies to services such as MyWebsite, Hosting, Server, Mail and eShop, and Online Marketing packages including Local Business Listing (List Local), Google Ads Management Service and is limited to the refund of setup fee and a monthly fee of the first billing cycle.
It does not include ad budgets, domain packages, and SSL certificates, server usage fees, and Search Engine Marketing setup fees.
Your email marketing may be suspended or blocked due to exceeding the limits of different criteria including undeliverable emails, unsubscriptions, spam complaints, or blocked emails.
You can cancel your contract when you log in to the IONOS Contract Service. After choosing the contract you want to cancel, follow all the steps on the website. Furthermore, you have to contact the Cancellation service within 14 days to confirm the cancelation, otherwise, the contract will continue.
Ionos by 1&1 has both positive and negative reviews online. Their users usually encounter issues with poor customer service and complicated cancelation processes, yet, the company actively addresses the complaints on our platform. Consider this when deciding whether to use their services.
Is ComplaintsBoard.com associated with 1&1 Ionos?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with 1&1 Ionos Customer Service. Initial 1&1 Ionos complaints should be directed to their team directly. You can find contact details for 1&1 Ionos above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
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1&1 Ionos Contacts
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1&1 Ionos phone numbers+1 (484) 254-5555+1 (484) 254-5555Click up if you have successfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number 0 0 users reported that they have successfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number Click down if you have unsuccessfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number 1 1 users reported that they have UNsuccessfully reached 1&1 Ionos by calling +1 (484) 254-5555 phone number24/7 Support+1 (267) 481-7982+1 (267) 481-7982Click up if you have successfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number 0 0 users reported that they have successfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number Click down if you have unsuccessfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone number 1 1 users reported that they have UNsuccessfully reached 1&1 Ionos by calling +1 (267) 481-7982 phone numberEnterprise Cloud customers
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1&1 Ionos emailsinfo@1and1.com100%Confidence score: 100%Support
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1&1 Ionos addressElgendorfer Str. 57, Montabaur, 56410, Germany
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1&1 Ionos social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 23, 2025