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1.6 326 Reviews

Zoosk Complaints Summary

46 Resolved
271 Unresolved
Our verdict: With Zoosk's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Zoosk reviews & complaints 326

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Newest Zoosk reviews & complaints

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4:51 am EDT

Zoosk do not waste your money or time

I joined zoosk about a month ago, in the first 3 days i met 4 woman. all of them said in their profile that they lived within 20 miles of Danville KY. Well they wanted to chat on yahoo messenger, and come to find out 3 of them lived in Ghana Africa and 1 lived in Turkey...as far as i can see this site is no good. do not waste your money or time.

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10:32 pm EDT
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Zoosk unauthorized charge

I check my bank account activity on a regular basis. Today, there is a charge, which posted on 3/24/2012, for a company called Zoosk in the amount of $54.95. I checked my two email accounts to see if there were any emails sent from Zoosk. Thankfully, I did not delete any of my Spam emails for the month of March. I did not find anything from this company in my emails. Their customer service is only open M-F. I intend to call Zoosk on Monday, as well as closing this account with my bank and reopening another account.
Has anyone else have had an issue with Zoosk, in regards to unauthorized charges recently?

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Mark2u
Stockton, US
Jun 03, 2013 1:12 am EDT
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Unauthorized chargers which constitutes fraud. I get emails from fake members that look like right out of playboy. Titled ( 5 totaled ) fake members all named " A Zoosk Member"
I message them, they respond then all info to find them vanishes like it never happen. I was clever to secure an example an stored it away with a picture. I'm pulling out out, they are running aphishing scale. Where leads: identity theft. I stored a contact number that goes back to Tennessee, states away from member state she resides or it resides. Investigation, lawsuit, prosecution,

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10:41 pm EST
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Zoosk billing

This site is terrible. The charge you after you cancel and when you call and ask for a refund.. they say you have to deal with apple.. They say they havent gotten their money from apple yet. Filed complaints and will have to dispute to credit card if apple does not do the right thing. What a horrible customer service experience. This company needs to go out of business due to the crappy billing and handling of customer issue..

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stephmn4
portland, US
Feb 01, 2011 5:54 pm EST

I signed up for 1 month after that I was not expecting to be charged and they did I emailed and they did not respond. They are a missleading company

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EmmaStratford
Stratford, GB
Oct 18, 2011 2:05 pm EDT

I am also having problems cancelling my subscription. I had an email from them back in April 2011 and they are still taking money out of my account on a monthly basis. Can anyone give me a contact telephone number for them or some assistance please

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stephen poole
Leicester, GB
Sep 14, 2013 6:15 am EDT
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PLEASE CAN YOU CANCELL MY ZOOSK MEMBERSHIP AS I CANNOT AFFORD IT ANY LONGER AND MONRY IS BEING TAKEN OUT OF MY BANK ACCOUNT WITHOUT MY KNOWLEDGE, SO PLEASE CANCELL IT.

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5:32 pm EST
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Zoosk shady, lying, dirty thieves

cheating thieves. I made an account with a "free" dating site, took a lot of time creating my profile, and uploading pictures and everything else, all the while reading nothing about a pending fee in order to actually DATE the other members. basically all you are allowed to do is view profiles. I found out it wasn't actually free when a guy tried to chat with me. sometimes I could read the message, most of the time it said I needed to pay money in order to read the message. so all I was trying to do was type a response saying I'm sorry I can't read your messages cause they want me to pay, but god forbid I'm even allowed to do that. I felt like the lowest, meanest ### just ignoring all these guys because in order to type a response I need to bust out my credit card. that's how they lure you in. "oh she's signed up with us now thinking it's free, now just wait until she gets a message from a cute guy, she'll HAVE to subscribe! I did not subscribe. I deleted my account. and another thing they did was... ok when you make your profile the mommy administrators need to read it and make sure it's ok before they approve it to be read by other members. so in other words, you don't have control over your own page unless they let you, and you may not be able to portray yourself the way you want others to see. I had posted under the "My Story" headline this stupid joke saying something like "oh I was just gonna type hi my name is maggie but it requires a minimum of 150 characters so uuuuuuuuuuummmmmmm" and then made another stupid joke to fill up the space saying "I was born as a human, death is pending, and I am currently alive." well mommy administrator thought this message was somehow inappropriate... no swear words, no talk of drugs, no violence, absolutely nothing offensive right? well I was not allowed to post that on MY page. these people are complete ###s and DO NOT let them trick you into giving them your money. (from what I hear you won't even get it back.)

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chubbottomneedslove
lynn, US
Jun 10, 2013 1:29 am EDT
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why in the hell i pay for this service and can't get my password ..it wants me to resign up i'm a member..i'm trying to get the messenger on zoosk to work...

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5:45 pm EST

Zoosk they will steal your money

Stay away! Be warned, be and be warned, Zoosk online dating are scammers. I joined zoosk September 2011 and decided to be a member in October 2011. What a biggest mistake I made. I took a 6 months subscription, of which zoosk took money from my credit card to the amount of R460.00 of which after being a member for two weeks, they blocked my account! Every time I tried to get access, it could pop up saying that my account is being blocked by the zoosk administrator. I sent numerous emails, even tried to call them, unfortunately, I never got any respond. Then last month I tried to join, fortunately for me, my photos could not upload and I thank the Lord, because for obvious reasons I think God as warning and protecting me. Zoosk are scammers, cheaters, frauds, and they can not be trusted by any one. I just hope that I will be refunded my money. The advice I give all those seeking for love on the internet watch out for zoosk, they will steal your money!

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Ronald Feinberg
, US
Dec 26, 2015 9:05 am EST

Zoosk is a scam site. You open the account, Zoosk takes your money and blocks your account immediately. Please don't use zoosk anymore.

Hi there,

I just created an account with zoosk and the account was not closed but right after i paid for it, it got closed. Made it look like Zoosk was waiting for me to subscribe before the account would be closed so you can steal my money. But here's the funny joke. If i don't get a refund back in 1hour, i will post all over the internet the scam you are running and watch and see how you will lose customers in the coming year. I will push this all over the internet and i will not stop until i see that zoosk runs out of business and if you take this for a job and don't refund or reactivate my account, then you will see how serious i will get with making sure you run out of business.

Am giving you guy 1 hour to refund me back my money or virtually all sites i surf on the internet will carry the news of how fraudulent your dating site is.

1 hour and thats it.
If you think this is a joke, then please do me the favour of not refunding me back my money in just 1 hour and we will see what happens. I have nothing to loose.

My account details:
ronaldfeinberg43@gmail.com

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6:07 pm EST
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Zoosk unautharized charges

Had a trial membership said they needed my card # but nothing would be charged nothing was authurized caught it 4months later called them and their represinitive hung up on me once they get your money they know how much trouble and time it takes to get a dollar from these scammers 120.00 out the window

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Jen100
, TW
Nov 02, 2012 7:52 pm EDT

I have similar experience like that.
I purchase a month membership on 02/10/12 for $29.95, but I don't want to keep purchasing it, so I didn't give any authority to your company for keep charging money from me account. But you did charge me $29.95 on 02/11/12 again without my authority. It's unfair and illegal that you didn't give any notification about when you are going to charge fee without my authority. I doubt how many people suffer from this kind of tricks. I hope to I can get a fair solution, but they ignore it. This is exactly credit card fraud.

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6:35 pm EST
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Zoosk no coverage!

I subscribed to zoosk for the 6 months package and started using the service, but suddenly after 1 month, the service STOPPED! when i try to use zoosk, i get a message saying :Sorry, but Zoosk does not provide service in your area. Thanks for visiting Zoosk.
(see the attached pic). even the support and contact us links don't work! then i traveled to another country and could use it again, so i contacted the support and they said we provide service everywhere in the wold and there is no limitation of any kind so next time pls skip and change your search area?!?! i wonder what to skip and how?! see the pic attached and tell me how to skip! and i still have the emails. now after i came back to my country i tried to recontact them using the same email, but they are not replying anymore!
so there goes my money. they simply stole my money and they never mentioned anything about restrictions in certain countries or areas.
Summary is: DO NOT use their service! well, unless you wanna lose some money.

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rega83
, US
Aug 28, 2012 12:49 pm EDT

i have same problem, i'm from iraq too, , can someone help us?

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5:03 pm EST

Zoosk I can't get them to stop sending me emails

So they advertise this site as free on TV and I go check it out. NOT free, but it gets worse. I join on a "trial" basis and pay for the trial period. Like an idiot I give them my debit card info to pay because thats the "only" way they accept payment. Trial expires and I can't get the a-holes to stop taking money, so I cut up the debit card and get a new one. Then I can't get them to stop sending me emails so I threaten them with legal and police action. They ignore it and don't even respond. I just came home again to "3 more 57 year old dogs viewed your site". How the hell do you make them go away!?

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5:15 am EST
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Zoosk company discrimination on males

This company keeps a very tight screening process on males only. I called to complain about some funny pictures that I made of myself., you know on the computer where you add sunglasses and sort. Well this company took them off my site claiming that it would not allow copy write material on their site. The first customer representative was extremely rude when I explained to her that this was not copy write material from the internet but rather made by me. I went further on to explain to her that I had seen many women post copy write materials on their pages but yet when a male does it they immediately reacted. After some debate I was passed on to a male supervisor which in turn was also very rude and ended up hanging up the phone on my ear. This company allows women to be creative and zany on their sites in order to build up the number of female users, while at the same time controls men s site by screening their notices and making sure that it will be proper for the women claiming this is a serious dating site. Customer relations= a ridicule and a hang up. Furthermore it refused me the right to use a unique name for myself after our hang-up, this was done in retaliation for me speaking up. They canceled my account from their side.

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Promising Heart
Glendale, US
Dec 15, 2013 11:54 pm EST

I've actually met & dated someone on zoosk. Well more like a booty call on her part being she was married & that's all she wanted. She gave me her number the night b4, and we talked the next day. then we met that night at her job & that's how things were for a few months. I wanted more then just sex but being she was married there never could be. We still stay n touch but haven't seen each other in a month now. We both live n Phoenix, AZ..

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11:59 pm EST
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Zoosk scam

When subscription was over I suddenly got tons of people wanting to meet me, none of whom turned out to exist. They also put in a system to limit who you meet by age and then lied to me and said it had always been that way even when I showed them my previous contacts and their own suggestions which were under their new age restrictions. They just lie and lie and lie to get your money. Stay away!

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nakayiwa shamim
, UG
Jun 26, 2014 9:44 pm EDT
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This company the American government must be getting too much from it people have reported million times and its not closed this bull sheet ripped off all my salary from my account and my mother is soon dieing in hospital but can not settle the bills please help me

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awesome245
Catawba, US
Feb 01, 2014 2:41 pm EST
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want a scam wiped me out

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awesome245
Catawba, US
Feb 01, 2014 2:38 pm EST
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joined one night for 59.95 the next morning my account was missing 340.00 dollars want a scam

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SouthernLady
Germantown, US
May 03, 2011 7:28 pm EDT

After 1 week of having started my subscription, my account was hacked and highjacked. After trying to complain I found out that all my responses were going to the email of the person who highjacked my account. I tried to find a phone number to call. The numbers (and I found a few) directed me to complain online. This got me nowhere! Because the person who highjacked the account had control of my account and could attain any and all refunds of my subscription. He even changed my profile info and is using it to scam other people. Because I cannot contact a real person, my info is now being used to scam others. There has to be a way legally to contact the crooks at Zoosk. Because of not being able to contact them and make them aware of this problem they are contributing to it. Further investigating on my part is revealing that the person who did this to me has an email address located in Nigeria. I have been contacted on my facebook page (because I linked it with Zoosk) by others who are scamming that are located in Russia as well. BEWARE OF ZOOSK! They are set up so you will lose every time and continue to lose till you place a stop of monthly payments at your bank. If someone has a better idea about how to contact them please let me know. My name might very well be damaged by this!

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MiNdRiDdLe
, US
Oct 27, 2011 9:24 am EDT

Zoosk is most definitely a scam. I tried this claimed "free" account out to see what it was all about. So I found a few matches that I wanted to talk to. When you try to type a message you immediately get a popup that tells you to purchase a membership in order to send a message. I was able to send a wink, but only on certain profiles. So I read that if a member sends you a message as CEO Shayan Zadeh claims, you should be able to respond back. Since I wasn't able to message for free I would wink at a few. I sent a wink, and within a few moments I got a message that only showed a few words with a link that said "read more" so i click the link and get the popup to buy a membership... I also noticed when I would get these messages the person for that profile would not even be online... So in essence Zoosk has created fake profiles with pictures of models to get your attention, which I'm sure go away once you sign up, and only lets you "wink" at the fake profiles and not the ones of real people. Zoosk.com is a shady business and a rip off!

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Drum4fun
Wichita, US
Oct 17, 2013 11:48 am EDT
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Wow! It's amazing what crooked companies will do to rip you off.

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larry shedrack
Houston, US
Nov 06, 2011 12:28 am EDT
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I should have looked up this Zoosh company onlne before siging up. I signed up yesterday thinking the total charges for one month is $19.95, I waited to see the grand total page but instead I got a confirmation of $44.94, a suprise $24.99 activation fee . I sent them an email instead they canceled subscription and no refund.Wow I said. Zoosh need to brought down . Thye are fraud and a scam webtsite.

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5:48 am EST
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Zoosk false advertising

Zoosk engages in shady and false advertising. They tell you that there is no charge to sign up for their site, build a profile, or search for dates. They tell you that you must be a paid member to send messages. What they do NOT tell you is that 80% of the people who show up in your search results are not paid members, and thus can't reply to messages. If you send a message to a person who is not a paid member, that person will not be able to read the message, but instead will get a prompt from Zoosk to sign up for the paid service in order to read the message that you sent. This is blatant false advertising, because a large percentage of the people who get that notice that they must pay in order to read your message are simply going to say the hell with it. Zoosk falsely claims "Here are thousands of women whom you can contact" but does not tell you that the majority of them can't reply. They have refused to refund my money, so I am reporting them to the Better Business Bureau and alerting everyone within earshot about their thievery. What a scam!

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Update by theDrew
Dec 28, 2011 5:48 am EST

Zoosk engages in shady and false advertising. They tell you that there is no charge to sign up for their site, build a profile, or search for dates. They tell you that you must be a paid member to send messages. What they do NOT tell you is that 80% of the people who show up in your search results are not paid members, and thus can't reply to messages. If you send a message to a person who is not a paid member, that person will not be able to read the message, but instead will get a prompt from Zoosk to sign up for the paid service in order to read the message that you sent. This is blatant false advertising, because a large percentage of the people who get that notice that they must pay in order to read your message are simply going to say the hell with it. Zoosk falsely claims "Here are thousands of women whom you can contact" but does not tell you that the majority of them can't reply. They have refused to refund my money, so I am reporting them to the Better Business Bureau and alerting everyone within earshot about their thievery. What a scam!

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Peggy Harris
, US
May 21, 2016 8:59 am EDT

I happen to run into an old boyfriend on Zoosk yesterday. He is no longer a member and cannot log in but came up in my Matches! Then I received a message from him, on Zoosk, telling me that he appreciates the wink, but why don't I write him a note and tell him something about myself!
When I complained to Zoosk, they told me it was my settings! This guy should have never showed up in my matches if he is not a member!
How many of the other guys that I have attempted to correspond with are not members!?

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Kent_in_texas
Dallas, US
Apr 16, 2014 1:37 pm EDT

Joined thinking I would meet someone and after subscribing for $ 74.95 for 6 months, you have to buy additional coins to meet someone interested in you. What a rip-off! I sent an email complaining about this and requested a refund which I doubt I will get. Many fake profiles and the company will not answer emails regarding this matter. I intend to log a BBB complaints against them as well. You would be better off meeting someone in the laundry mat!

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Bruno Domingues
Wakefield, GB
Sep 09, 2012 9:16 pm EDT

I agree, they should be banned from being in Facebook at all.

I saw at first the advertising saying my friends use it then tried it out and sent 2 or 3 messages only to find out that to chat, send another message/reply or do anything at all I was then required to be a "Subscriber".

Basically I'm not able to send messages, chat or reply to messages without being a "Subscriber" which is paid.

The funny part is that Zoosk did not mention at any point that to be able to do these things I would have to be a paying member. Only after I wasted a ton of time making up a profile then I find out I have to pay to use the basic functionalities.

Totally a scam! I'm going to report it to Facebook for fraud/scam.

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BaronDerKilt
Omaha, US
Feb 27, 2012 2:36 am EST

BBB is a good idea. But the Attorney General is where the action is. Probably also within jouridiction of FCC, and also FBI since this is interstate commerce.

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ndngrma
Franklin, US
Dec 28, 2011 6:41 am EST
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I agree with what Drew said. I signed up and when I found out what it was like tried to get my money back. they made me pay for one month of free service and to start out at all I had to pay for 6 months. what a rip off.

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9:32 pm EST

Zoosk fraud

Basically they promote the site as if its free to get started. Its free to list your profile, but even as a paying member, if the other person your are trying to contact is not a paying member, that other person cannot receive emails from you. So basically they draw you in with all these "fake" profiles of people that are not even reachable at all. When you send them an email zoosk.com tells you that the contact has been made, but the person you send the email to cannot even read the email you sent them, zoosk blocks it and tries to lure them into paying to be a member for them to be able to contact you.

The zoosk.com site has NO customer support. When you call the support number they force you to leave a voice mail since there is literally no operators covering the support services. The recording says you will get a call back within 48 hours of leaving your message. I have left 11 message so far, and NEVER got a callback yet.

I spoke to other friends that are members and that have called for support and left a message and also have never received a callback from zoosk.com.

Zoosk.com is a scam, they lure you in with lies, and they are not around when you need them. This site should be shut down, its the absolute worse site I have even used.

Dont even think about wasting your money on this site! You will regret it.

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Flirtena
, US
Apr 06, 2011 4:21 pm EDT

I subscribed, believing, according to their advertisement, that after I paid for a subscription, that I would be able to email and talk with others. Only to learn after paying, that The other person, also, had to be a subscriber as well. If not, no communication. this is wrong. There is no way to know this, until after one pays.

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Game
, US
Sep 11, 2012 8:15 am EDT

Sure it's free to join, but: like other dating websites, even though you can download the 'instant chat', I find with most men that not only can I NOT see their message they sent me, I hardly can respond back to them! :( The message to 'subscribe' comes up constantly when I try to. I refuse to pay for an application through Facebook, and you are very limited in what you are able to do. You also can't give out your e-mail address or other such personal information to help users find you through other means. I can't even find them on Meet Me or when I do a search on Facebook! I'm sorry now that I joined (through a friend) Zoosk. :(

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Amoled
, US
May 15, 2012 7:43 pm EDT

Zoosk is not a good site at all false advertisement charges more than they say they will and do not have have as many members as they say they have so noone will put up with that. If you do not believe me buy some zoosk coins and some zoosk boosts and buy a membership that adds up to more than they say check your bank statements and then try to read the fake auto replies of people that are not members. if you are a member you will know what i mean when i say false advertisement i was a member and they double charged me the fraud dept. at the bank called me up about zoosk so they have their eyes on this site. by the way if you just want to meet people get a free facebook.

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3:34 pm EST
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Zoosk credit card charge

This dating site is a rip off. Do not sign up for a memebership. If you do make sure you cancel it before it is over or they will charge your credit card until you officially cancel your memebership with them. Their customer service sucks also. You cannot get in touch with anybody. You have to leave a message and they have 24 hours to call you back. Additionally, this website is a compiler. They do not have enough members so they they data from other websites like facebook. Do not use their service.

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mrs m morgan
, GB
Oct 09, 2014 6:04 am EDT
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someone opened account in my name contacted zoosk twice no reply just answer service i would like to resolve this asp

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7:15 pm EDT
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Zoosk misleading advertising

Far too much about this site seems dodgy. You wink and people and a lot reply quickly despite being shown as not online but then you find most of the replies are identical... Not sure if these people are genuine and the replies are made up to try and get people to subscribe, or if they are just fake profiles.
You can't edit your profile to include anything to show you are only a free member and can't reply to messages, I've tried a few times and it just gets deleted by the moderator. Which is odd as there are several female members on there who say things like that, even a few who include alternative contact details...
The prices advertised are also a con - they say 'for a single payment of x' but then add VAT on top - I'd be surprised if that isn't false advertising myself... As others have said, beware repeat billing if you sign up by credit card.

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ukthesis
leigh, GB
Jun 04, 2012 4:50 pm EDT

I was on it for 3 months and never got a date. They sent their so-called "Scientific Matchmaking" dates to me but none of them replied. Neither did about 95 percent of those I messaged on Zoosk after I did searches. Ones that did reply only wanted to talk about the weather and the time of day. Curiously, none seemed interested in romance or date, which also made me curious. I also wondered how many were actual paid up members, since when I was browsing initially without paying my profile was still up there and it looked to paid Zoosk members that I was available to chat to when I wasn't. This might help explain why so few actually replied to my messages. But if so, it's just a ripoff. I cannot believe this is legal, since it grossly misleads people as to their chances of actually talking to a Match and getting a date. Has nobody taken this outfit to the Office of Fair trading? They should be made to indicate which of their "me3mbers" are paid up ones and which ones are not.

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3:53 pm EDT

Zoosk dating websites are totally wack

It has taken me years and a lot of wasted paper to finally figure out the simple truth: dating websites are totally wack! I have met more losers, weirdoes, and enough diagnostic facility candidates on these cheesy rip-off sites to fill an entire city. These sites are filled with way too many single women with young children and mismatched baby-daddies nowhere to be found and too many Dexter-looking dudes who still live in Big Momma's basement. Just do it the way folks did it in the old times: meet people on the same dusty roads you travel. If you want to meet someone nice, go to nice, educational places. Stay out of clubs and happy hour; nothing but pot-bellied, pee-smelling drunks and floozies dressed like cheesy sexworkers with too much Ronald McDonald makeup. Dating websites like Zoosk, e-Harmony, and Match.com are just legalized organized crime units. Shame on them!

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5:33 pm EDT

Zoosk this company is a total rip-off and prays on lonely singles bank accounts

This company is a total rip-off and prays on lonely singles bank accounts. I signed up for a 3 month membership with this company for a charge of 39.95 — they charged me 69.94 and I have tried to contact them about this and their phone number is a joke and their e-mail ( customer service ) is a joke also. when I did finally get a responds from them ( after threating them withh BBB inquiry and bank dispute fillings ) they said that the extra 29.95 was a one time membership fee — and on their site it does not say anything about a additional 29.95 fee on top of the 3 month membership ( NO WHERE ! ), and when you complain to them about this they just put a filter on your account so that you no longer can send or receive messages – leaving the account totally useless and them holding ALL your money. My bank says that they can’t do anything about this and I am just hoping that the BBB can do something to help me, , , what a headache ! — do not sign up with these people — they are crooks. what makes this even more messed up is that back in January ( of this year ) I had signed up for a one month membership and I was only charged the 19.95 – nothing else ( no 29.95 fee ). so along with my complaint and all the others, believe what you read, , Zoosk is a SCAM — if you would like to read more about this complaint ( full version — go to http://zooskscam.webs.com/ ). this company pilfers money from lonely singles all over the world — don’t let yourself fall victim to their Catch-22 legal loop-hole, , they are ### and need to be stopped —- AND they are not the only dating site out there practicing this fraud. WATCH OUT ! do your homework before giving out your debit/credit card info.

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8:39 pm EDT
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Zoosk continual unauthorised card payments

I subscribed to Zoosk In August 2010 I met a new partner in September 2010 so unsubscribed but still recieved mail from zoosk, In December my relationship ended, I contacted Zoosk In january 2011 and told them I wanted to unsubscribe due to the behaviour of my ex partner as I did not want to be at risk of this happening again however they made it very difficult for me to unsubscribe and continued to send me matches and mail from men wanting to chat I made a couple of visits to the site since which tells you your subscription is due for renewal wether you like it or not they take unauthorised card payments from your account . I used my Maestro card twice in this time and now because Zoosk have my card details they have decided to take payments from my account without my permission and the amounts of payment fluctuate . On the 2/8/2011 an unauthorised payment of £71.93 was taken from my account an amount that I never agreed to nor would as I simply could not afford to pay this left me in finacial disaster, I sent them an email asking them to return the money to my account as I had not agreed to this and therefore it was unauthorised, I also told them once again that I did not wish to subscribe, this has been ignored and they continue to send me mail and matches, this is causing me a great deal of stress and pushing me into financial hardship . I will now have to cancel my card to insure that they will no longer take these unathorised card payments . I hope you can help me by having Zoosk compensate me for payments taken without my authorisation . I look forward to hearing from you on this matter . Thank you Gayle Colquhoun

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DOBBERSTOKES
, GB
Aug 08, 2011 10:27 am EDT

This website is for complaints only, to make other people aware of bad companies/service. This website is not run by someone who can arrange compensation!

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5:58 pm EDT
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Zoosk - stay away from this one

So I just heard about this new free dating website called "Zoosk.Com" and figured I would give it a try. Even before my profile was fully created I was having doubts. The first thing that bothered me about it is that if you say you have children you have to either say that "they live at home" or that "they don't live at home". In my case I have my daughter...

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12:40 pm EDT
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Zoosk fake pictures

Zoosk are using my friends picture on their online advertising. She isnt even registed with the site, never been on it at all!

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Update by katy88
May 28, 2011 12:44 am EDT

thanks!
Okay sent them a message, now lets see if they actually reply!

Update by katy88
May 27, 2011 2:05 pm EDT

we have tried, but you need to sign up to contact them! they are shocking when it comes to contacting them!
We think someone has stolen her photos and made a fake profile of her! SHOCKING!

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3:59 am EDT
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Zoosk cancellation

I have been trying to cancel since Oct. 2010. They still continue to charge my credit card. I have called and emailed. Do not sign up. YOu will never get out!

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Linda West
Libertyville, US
Jul 13, 2012 9:26 pm EDT

Agreed ~ Zoosk is not reputable at all. STAY AWAY FROM ZOOSK. Really. BAD NEWS. Bad bad news.

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Chad Willis 75
Turlock, US
Jul 14, 2011 5:44 pm EDT

Zoosk I no longer want your services ok I just want to cancel my subscription to you all I do believe I got 6 months more I already paid for them you guys are charging to my card 2 times I did it I don't need the services. Please take me from your site ok get back with me through e-mail when its done please I do believe you have my e-mail ("willischad@att.net"). Thank You and have a good day.

Zoosk Customer Reviews Overview

Zoosk is a popular online dating platform that has been around since 2007. It has gained a reputation for being a user-friendly and effective dating site, with many positive reviews from satisfied users. One of the most notable features of Zoosk is its Behavioral Matchmaking technology, which uses data and algorithms to help users find compatible matches based on their preferences and behavior on the site.

Many users appreciate the ease of use and intuitive interface of Zoosk, which makes it easy to navigate and find potential matches. The site also offers a range of communication tools, including messaging, virtual gifts, and a unique feature called "Carousel" that allows users to quickly browse through potential matches.

Another positive aspect of Zoosk is its large and diverse user base, which includes people from all over the world and from a variety of backgrounds and age groups. This makes it easier for users to find matches that meet their specific preferences and interests.

Overall, Zoosk has received many positive reviews from users who have found success in finding meaningful relationships through the site. While there are some negative reviews and complaints about the site, these are generally outweighed by the positive feedback and high satisfaction rates among users.

Zoosk In-depth Review

User Interface and Website Design: The user interface of Zoosk is clean and modern, making it easy to navigate and use. The website design is visually appealing, with a nice balance of colors and fonts.

Registration Process: The registration process on Zoosk is quick and straightforward. It only requires basic information and takes just a few minutes to complete. You can sign up using your email address or through your Facebook or Google account.

Membership Options and Pricing: Zoosk offers both free and paid membership options. The free membership allows you to create a profile, browse other profiles, and send likes. Paid memberships unlock additional features such as sending messages, seeing who has viewed your profile, and accessing advanced search filters. The pricing is reasonable, with various subscription plans available to choose from.

Matching Algorithm and Compatibility: Zoosk uses a unique matching algorithm that takes into account your preferences and behavior on the site to suggest compatible matches. The algorithm learns from your interactions and improves its recommendations over time, increasing the chances of finding a compatible partner.

Communication Features: Zoosk provides a range of communication features to help you connect with other members. You can send messages, likes, and virtual gifts to show your interest. The platform also offers a chat feature for real-time conversations.

Mobile App Experience: The Zoosk mobile app is well-designed and offers a seamless user experience. It has all the features available on the website, allowing you to stay connected and browse profiles on the go. The app is available for both iOS and Android devices.

Safety and Security Measures: Zoosk takes safety and security seriously. They have implemented measures to protect user data and ensure a safe online dating experience. The platform verifies profiles and provides options to report and block suspicious or abusive users.

Customer Support: Zoosk offers reliable customer support through various channels, including email and a comprehensive help center. They are responsive and strive to resolve any issues or concerns promptly.

Success Stories and Testimonials: Zoosk features success stories and testimonials from couples who have found love through the platform. These stories serve as inspiration and provide reassurance that Zoosk can help you find a meaningful connection.

Additional Features and Services: In addition to the core features, Zoosk offers various additional features and services. These include Boost, which increases your visibility in search results, and SmartPick, which suggests matches based on your preferences and behavior.

Overall User Experience: The overall user experience on Zoosk is positive. The website and app are user-friendly, the matching algorithm is effective, and the communication features facilitate meaningful connections. The platform provides a safe and enjoyable online dating experience.

Pros and Cons:

  • Pros: Easy-to-use interface, effective matching algorithm, mobile app experience, reasonable pricing, reliable customer support.
  • Cons: Limited features for free members, occasional inactive profiles.

Conclusion and Recommendation: Zoosk is a reputable online dating platform with a user-friendly interface, effective matching algorithm, and a range of communication features. It offers both free and paid membership options, with reasonable pricing. The platform prioritizes safety and security, providing a positive online dating experience. Overall, Zoosk is recommended for those looking to find meaningful connections in the online dating world.

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