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YouTube complaints 1219

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M
2:48 pm EST

YouTube Video suggestions are insulting

How's late capitalism treating everyone? I think youtube thinks its viewers are idiots if they think that we want to see any of these crappy suggestions. I have re set the history/search over and over and still get the same brainless [censored]; political crap, tuber drama, kids videos, sports, etc. I don't give a [censored] about any of these things, it's honestly very insulting. The website is waste of time and no longer useful, as a business nor as a platform to discover anything of any tangible value whatsoever. It's like youtube is pushing an agenda to make people stupider. You've got your conspiracy nuts, your psuedo-woke cult leaders spouting [censored] spiritual crap abusing their viewers, you've got people torturing animals, violence out that wazoo. All suggested on your front page. No one here gives a [censored]. Fix your crappy website. We aren't buying what you're trying to sell us. Your propaganda is more transparent than cellophane and more insulting than sprinklers on a rainy day. I hope that the day comes where youtube starts losing all of its sponsors and that stupid cow susan gets flushed down the toilet.

Desired outcome: Youtube needs to be HONEST, not shady slimeballs

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R
6:17 pm EST

YouTube TV

YouTube promises "your" local TV stations but rarely does it deliver.
Sometimes we get ours, but other times we get other stations available in our state. YouTube tv is NOT living up to our expectations. And where do you go to complain? Or go to, for help?

If YouTube tv is reading this—-HELP!

Establish an ONLINE LIVE HELP LINE ! PLEASE!

I'm Getting close to canceling

Desired outcome: Fix this shortcoming…with a FAQ section & online LIVE HELP LINE !

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R
6:25 am EST

YouTube Recording for later watching

I record many of the shows I watch on YouTube tv.
In the beginning of my subscription any shows I recorded and watched later I could fast forward through commercials. Now I'm coming across a lot of shows I record that don't allow me to fast forward through the ads. but make me watch.
I think I should be able to make the decision to watch or fast forward through the ads.
I would like this policy of making one watch commercials on recorded shows addressed and changed to allow the individual the choice to watch or not.

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K
8:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Over charging/Over charging

YouTube  
Duplicate charges, charged even after cancellation

Sir,  I live in the US, went to India Feb 2020 for two months, was stuck there over 13 months. On March 14, 2020, I took membership in India youTube. The first few months you charged me $ 1.78, correct mount.

On Sept you charged me twice $ 1.78 and $ 2.02  on 9/30. The double charge continued till 5/30/2021.

I returned to US in June, 2021 and cancelled my account. Still you were charging me $ 2.55 till November /2021. You owe me $ 22.6

Please send me a check for $ 22.6.

Thanks Mathew George [protected]
.

Desired outcome: Refund your overcharge $ 22.6

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K
12:25 pm EST

YouTube Premium music subscription

This is my Tube Premium recurring charge. I just want someone to CALL ME. I have spent over 20 hrs on this complaint. I am more than, IM DONE. Ok don't want to be as angry as I am but the longer this goes on - the madder I get.? I have spent 2 1/2 months trying to get this done. I have gone and done everything the instructions told me to do and it's still not fixed. Their customer. Support sucks. PLEASE, PLEASE, PLEASE HELP ME. My phone number is 433-0115. I do not want to text anymore. I'm 70 years old and have severe arthritis and every letter I type hurts like the dickens.? I'm waiting for your call.

Desired outcome: Refund for the time I couldnt cancel

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N
1:08 pm EST

YouTube Advertising

I keep jetting the same repetitive adverts even though the videos I watch are from different channels
It's like Groundhog Day, the same adverts again!
5 minutes long! This is TOO long !

Repetitive, boring, way too long adverts !

Enough to make me complain and enough for me to turn YouTube off for a while, it's become ridiculous, there is less advertisements on the television these days

I'm turning off for a few days and see how things look then, fed up

Desired outcome: Change your style

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D
8:04 am EST

YouTube Advertising

I am shocked and disgusted by the State of Survival game App you advertise on YouTube. It is sexist and depicts violence and rape against women as a game! How can you support this kind of mentality. Please fight back and do not allow this game to be advertised on your site. It is shocking and frightening. This is something any age is bombarded with these sexist images.

Desired outcome: Remove advertising of the App State of Survival

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F
10:23 pm EST

YouTube True Crime With Natasha Cooper

This woman is vile. She abuses, belittles, and manipulates her subscribers. She starts PayPal fundraisers on a weekly basis. She has not been transparent with the money and uses it for reasons other than those that are stated. She streams and leaves for hours at a time during that stream just so she can continue the Adsense revenue. She is not a content creator, all she does is stream the news or other creator's content. The absolute worst part is that she profited off the murder of Gabby Patito by streaming news channels for hours on end. She collected money in Gabby Patito's name and kept a majority of it donating 1% of what was collected. She continually violates the Terms of Service and YouTube has done nothing.

Desired outcome: Enforcement of Terms of Service, Demonetization.

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T
4:11 am EST

YouTube https://www.youtube.com/watch?v=3_J0AMPPD34

I am complying to you tube twice now about this disgusting video
https://www.youtube.com/watch?v=3_J0AMPPD34.
showing a rabbit on i's back taking a bath1
I am a member of the rabbit welfare association charity and will be reporting this to them. rabbits are prey animal when you put it on it's back, i'ts called trancing, what that means is the rabbit is terrified and thinks it's about to be eaten! It cna be easily seen by all the comments, people are not happy, yet youtube won't take the video down! you should also never bath or wash a rabbits fur in water!
This company is disgusting for not removing such an horrific video of animal cruelty!

Desired outcome: remove video asap!

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G
9:14 pm EST

YouTube Racial videos

There are a series of videos in your website that talk about mix;d race fetishing. Pursuading people to not have mix;d race children and that these kids look weird. I as a multiraciel race person along with, other foreigners from countries with a large multiraciel race category, see that these videos are clearly racist by nature and are insulting towards multiraciel people. There are a lot of people who support monoraciel black people who are raciest and use racial slurs towards multiraciel people. The people who attack multiraciels such as me believe we are lesser versions of black people and that racially attacking us does not matter. Rather they find humour in such actions and jokingly making these insults care free, as discrimination does not count towards us. For clarity the people making these attacks are usually white, asian, or hispanic who usually hang out with monoraciel black people but are encouraged and happily do racial attacks against multiraciel people.

When I confronted these racist they referred to these videos on your site as reasons why they were allowed to make racial attacks. The videos that encouraged the racist attacks are "Fetishizing Mix;d kids", By Shucks, "Are We Fetishizing Mix'd Race Children and People" by King of Reads, "The Fetishization Of Mixed People" by Kai Mathews, and "Mix;d Race Baby F3t!sh" by Most Of Miree.
From the videos I think Shucks and Kai Mathews are raciest and awful. These videos are raciest videos by nature are a cause of harm towards Mix;d race people.

Desired outcome: What I would want to see are these videos taken down from the site. Along with a warning towards these users due to how serious their actions are.

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W
12:18 pm EST

YouTube YouTube Music Premium

I received an email titled
"You're now a YouTube Music Premium member" and have wasted about an hour trying to find out if this was actually the case, as I don't recall ever accepting a trial. Searching indicated that I could "cancel at any time by ..." so I went that path, it is never an option. This is shameless belligerence on the part of Google/YouTube, I see many other have the same issue happening since Dec 1, 2021. If I am charged for YouTube Premium Music at the end of the timeframe indicated, I would like to start a class action against Google/YouTube.
What a bunch of creeps.

Desired outcome: Response back via email indicating that the "subscription" will not be activated. An apology would be nice, but probably too much to expect from such a self absorbed group.

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A
3:23 pm EST

YouTube Videos vs strikes

I am wondering why Youtube is removing videos for some Youtubers and giving them strikes and sparing others. Both post same videos and same subject. Are there any restrictions for some regions and not for others. Youtube is really strange with its generic terms & conditions.
Why is showing people, for example, how to add or remove an app dangerous.
Youtube has removed my channel because they said that videos are against community guidelines, same how-to videos as mine are still circulating on Youtube. I think they are not making as much money with me.
Buziak

Desired outcome: Youtube has to change terms from generic to detailed

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M
10:58 am EST

YouTube Ink https://www.chainmine.io/?ref=b95EK3r3

The you tube channel is one of the waste chennel the channel adman not saying about good infromation he is encouraging the people in the wrong way and also saying some fake about invistment apps soo plz stop this channel as soon as because he is scam in the whats app gruops and in the you tube soo dont trust this chennel

This is the channel link : inkhttps://www.chainmine.io/?ref=b95EK3r3

Stop this chnnel

Desired outcome: https://us05web.zoom.us/j/85669642785?pwd=andudysyc1hBZHQ4UTRhSEIybE8wdz09

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T
8:03 pm EST

YouTube ESPN Removal

I cannot believe after watching a Whole Season of NCAA Women's Volleyball. I am now going to miss the Championship Game. And you even Deleted the games taped on ESPN beforehand. Haven't you punished us enough with your over the Top Greed. YouTube TV will be gone in a year or so. It is just ridiculous and Shameful. Just said my reply was too short to be noticed. So I guess you just ignore then, , 90% of your Complaints? This was a great Streaming Service, , and like always. The Love of Money is the Root of all Evil. Is this enough characters? Or will you just Trash Delete this also.

Desired outcome: Of course bring back the channels. But how can you bring back the experience of watching the Championship game live. I'm moving on. I'm tired of your monthly games and wondering what channels are gone next.

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M
M
Michael Holly
, US
Jul 08, 2022 3:53 pm EDT

fire Susan Wojcicki!

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K
7:55 pm EST

YouTube YouTube TV

YOUTUBE TV has discontinued ESPN, ABC, local affiliates, etc today. They have guaranteed us a $15 credit and the directions to add the Disney Bundle for $13.99 ti have access to the channels they have discontinued. NO TRUTHFUL! The Disney Bundle replaces NONE OF THE DISCONTINUED CHANNELS! Customer Service phone number is disconnected. Customer service email does not function. AS A CUSTOMER I HAVE NO ability to communicate with them! DISGUSTED!

Desired outcome: BECOME HONEST!

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Update by Karan Birdsall
Dec 18, 2021 7:56 pm EST

You Tube customer service inaccessible!

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P
8:36 pm EST

YouTube YouTube tv

Get ESPN back or I will cancel. Get ESPN back or I will cancel. Get ESPN back or I will cancel. Get ESPN back or I will cancel. Get ESPN back or I will cancel. Get ESPN back or I will cancel.

Desired outcome: Get ESPN back

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G
5:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube Google youtube account

Youtube censors those who have views that are not politally correct according to Google and YouTube. I've had an account with YouTube for the past 7 years or more! I've never had a problem commenting on YouTube videos until November of 2021. I noticed my comments weren't showing up on YouTube. I watched some videos on how to see your comments in the comment section of videos, but none of the solutions helped. Then I began noticing that my old comments from several years back had also been removed. I had some very good comments based on hours and hours of research and links to back then up, but because they weren't politically correct or geared towards a left leaning agenda, YouTube removed my comments! I also noticed several videos by Jeranism, Conspiracy Music Guru, and other flat earthers weren't showing up in my library of watched videos anymore. I also noticed videos about alternative history, conspiracy theories, and ghost sightings were no longer in the video feed. In fact I had to scroll through several pages to find these videos. When you do a search for flat earth videos all you get are videos of people mocking the theory. You literally have to scroll through hundreds of videos to find a youtube channel by Jeranism, or Conspiracy Music Guru. Sometimes while you're scrolling, YouTube will redirect you to the videos mocking the flat earth theory. Anything about conspiracy theories literally take at least an hour to find. Of course I'm blocked from adding comments and so I can no longer contribute my research and opinions to these YouTube videos in the comment section. Again I've had a Youtube account for 7 years and never experienced this kind of censorship. Do a search about flat earth theory, or government conspiracies and you'll see what I'm talking about. Youtube is purposely censoring videos and blocking comments from certain Youtubers! This is a violation of the 1st Amendment of the Constitution which Google YouTube doesn't care about because they are a left leaning company! Eventually they will be sued if they continue censoring videos and blocking comments!

Desired outcome: Stop blocking flat earth and government conspiracy videos! Stop blocking comments by Youtubers who have a different view!

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B
backto india
, US
Jan 11, 2022 6:18 pm EST

unbelievable.Im also completely censored.i cant comment anywhere andi dont even have a channel with videos these days.Im completely isolated and not able to react to anything at all.I never offend people.Im polite..I just have a different opinion wich in a democracy should be allowed if not youre completely dictatorial this is absolutely unbelievable.

TheldrakisCS
TheldrakisCS
, US
Jan 05, 2022 2:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

while i agree we should be allowed to voice our opinion. recent events have caused companies to remove content from their site that is miss information or questionable content that could possibly harm others. this isn't to remove anyone's right to voice their opinion but to combat information that both sides find questionable.

the flat earth as you mention has been for years fallen out of public eye due to new information that contradicts it being true. this is why you don't see them right away in searches. its not to say that its not possibly true but that evidence currently available says it is not.

the removal or retraction of content is more a miss information removal campaign to protect users and allow them to get information that has currently been proven true. if lets say over night it is proven and collaborated [proven by multiple people getting the same result from the same experiments] that the earth is not round then companies will push out this info as fact and relegate round earth to the background.

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G
4:22 pm EST
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YouTube Bon sports

I requested closed captioned and they accepted closed captioned.
Later few month they removed closed captioned as where are they accessible to read closed captioned ?

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B
9:35 am EST

YouTube Advert

While Watching a child's video, blippi on Saturday morning, half ten 4th December 2021! I witnessed an ad with a Man openly smoking and lighting up? In an apparent self advert music video? I thought all tobacco product placement was banned let alone actually smoking on screen? Apparently my husband has witnessed this advertising 15 or over films in this timeframe? On youtube! Horror scenes usually reserved to after the watershed? How dare youtube subject my child to this! What are the next steps for this complaint, many thanks

Desired outcome: As soon as possible!!!!

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T
10:37 pm EST

YouTube Being banned

I have been a supporter of Google for years. I have been banned from YouTube, not because of contravening their TOS, but they tell me it's because of my browsing habits. WTF? How does my Google browsing habits have ANYTHING to do with YouTube? Why do YOU, Google, monitor my searches? I'm a porn nut but no [censored]ing killer or pedophile. Everything I do is above board and legal and for YouTube to ban me for no obvious evidence that I crossed any line is DISGUSTING! Remove please the ban on YouTube or show me evidence of anything I've done wrong. I'll share the answer with "My Folks".

C. Todd Calhoun

Desired outcome: Remove the YouTube ban. I just want to add back Subscriptions I lost when YouTube banned me.

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About YouTube

Screenshot YouTube
YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review A Personal Perspective on YouTube was posted on Mar 7, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6505 reviews. YouTube has resolved 29 complaints.
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  1. YouTube contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click down if you have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 2 2 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached YouTube by calling +1 (650) 253-0000 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 253-0000 phone number Click down if you have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 253-0000 phone number
    +1 (212) 843-8308
    +1 (212) 843-8308
    Click up if you have successfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (212) 843-8308 phone number Click down if you have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (212) 843-8308 phone number
    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
    Click up if you have successfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have successfully reached YouTube by calling +1 (989) 725-8119 phone number Click down if you have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number 0 0 users reported that they have UNsuccessfully reached YouTube by calling +1 (989) 725-8119 phone number
    Office Staff
    More phone numbers
  3. YouTube address
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
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