YES! Communities’s earns a 2.5-star rating from 6 reviews and 321 complaints, showing that the majority of residents are somewhat satisfied with living environments.
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Gouged to death
Since moving in more than ten years ago, rent has increased dramatically. From $250 a month lot rent agreement after we purchased our home, to $900 rent as of January 2025. Every month for the last four years there have been notices to residents to change the layout of their lots and homes, things that were approved years before the current property manager took over are now being used as targets to charge residents $250 per imagined infraction. From force-mowing, to water bill padding, this park will use every trick in, under and around the book to bleed you dry.
Recommendation: Don’t.
Yes Communities is a SCAM!!!!!
I moved in a mobile home on a lot in South Carolina in 2022 owned by Yes Communities and it sucks! The lot floods and damages the floors on the inside of home. There is big water bugs that come in home .AC coils have 3yrs of damages. I tried to get out of the deal two weeks after I signed with them and the man who sold me the home said i could not! i have been fighting this company ever since. The repair person informed me that he told management home was not ready to sell and they sold it anyways! STAY AWAY FROM THIS COMPANY FIND ANOTHER PLACE TO LIVE .Even neighbors do not have respect for your property or your privacy. abandoned cats everywhere damaging your home and lot!
Recommendation: DO NOT MOVE IN
A Wonderful Community Living Experience at Yes! Communities
I recently moved into a home in a Yes! Communities neighborhood, and I must say, it has been a fantastic experience. The sense of community here is truly heartwarming. From the friendly neighbors to the well-maintained surroundings, everything feels just right. The amenities provided are top-notch, and the events organized for residents create a real sense of belonging. I feel like I've found a true home here.
Absolutely disgusting!
I signed the lease and paid the deposit and rent. Within a few weeks we were noticing roaches everywhere. I immediately rented a uhaul and got my kids in a hotel. I attempted to bomb the house twice, using enough bombs for a house 4 times it's size! And yet they were still there. The bottom of the mobile home was infested with them. No one will return a email or phone call.
Desired outcome: My deposit and first month's rent back.
Recommendation: RUN!!!
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Ceo
The CEO of yes communities he's awful he makes rich off the poor people then he lets his employees in Columbia South Carolina Wilson Boulevard this bust people's doors in while they at work and school and Paul's stuff out in the streets and let all the crackheads taking so that you work for so he doesn't care about people and I want everybody to know that he doesn't care we make him $200 something million dollars a month just a white trailer park so the poor people of him we make him rich and I want it hats off to you for letting them steal my TVs and My Girls laptop computer that I've worked hard for just cuz I owed you for your little guy the second little lot you out as gold baby it's not y'all won't even
Well the ceo don't care. About the poor people we mare him rich
Horrible company and product
This community is a joke. I wish I never purchased a home here. It’s quite actually a scam. Sold my home to me before it was ready (no air conditioning unit), forced myself and my family to live in a home with no ac through August. Never painted or sealed our porches so they’re falling apart and molding. Never leveled our home, caused damage. Didn’t fit or repair pipes under the sink, which caused them to disconnect on several occasions, leading to water damage. The electrical work is horrible, currently the lights in my hallway and back porch don’t work. My thermostat I purchased with the home broke and they replaced it with a lesser quality thermostat. They’ve cut water off and on for hours at a time over the past month to replace faulty pipes. Sounds great, but it was so they can install new meters in order to charge more for water. Today 8/29/23 water was cut off with a 30 minute notice through email. The email stated it would be off for 4 hours. The email was sent at 11:15am. Water did not cut back on until 5:30pm. No further emails were sent out. When it did finally come back on, it was not drinkable. Yellow/brown in color with a horrible smell. I let it run for about 10 minutes. Still, it was the same. I called the office to tell them and their response was “our water in the office is fine and it’s the same.” I don’t really know how people can work for this company and knowingly take advantage of people day in and day out in numerous ways. Not to mention, every year I have lived here, they have raised rent. They offer amenities but currently they are not available because they refuse to maintain them I suppose. If I had someone to provide legal advice and support, I’d pay any amount of money to get out of this community and property. Please, I beg anyone who reads this… do not move here or to any yes community. It will be the largest mistake and money drain of your life. If you were wondering if these issues were fixed. The answer is no. Despite phone calls, voicemails and emails to every corporate number I could find.
Recommendation: Stay far away from any yes community
so true columbia sc is bad too
The yes community in Columbia South Carolina Wilson Boulevard they're dirty dogs you CEO I hope you proud of how you do the poor people I got my stuff thrown out not even the egg you got one day get your stuff out busted my doors in took all my stuff out but the crack has take my brand new TVs my little girls laptop y'all going to reimburse me for all stuff that I work for when y'all busted my doors down when nobody was home took my dogs to the pound so y'all Liars y'all don't care about the children y'all don't care about our animals so you CEO we make you to something million dollars a year I hope you choke on it one day my little girl come home from school and good thing she has some friends they got all my furniture and stuff with a crackheads got that but they still want two brand new TVs and her brand new laptop that she don't have much that we work and we paid for they couldn't just leave it on the porch and look like until she got home from school call the pound on my dogs could have left the gate up left never know they called the pound on them so the CEO of yes communities people need to know that you a thief when it comes to poor people we make you rich we do the poor people you don't care about nobody but that Mighty Dollar $500 for lock rent and they don't include your water trash or your sewer you wouldn't even cut out grass pools open in Columbia South Carolina Wilson Boulevard a thief CEO and I hope one day that you will see that and something happens to you now I hope you lose everything one day I pray to God that you lose everything one day see how you treat people I gave you 12,000 cash on trailers by 412 a month my lottery was double that if you were late y'all awful awful people and I'll make sure that everybody knows do not random but for yes communities in Columbia South Carolina Wilson Boulevard they're awful they're thieves believe me they will still take your money and don't give a nothing about nothing else you late they can throw your s*** out not even tell you but the crackheads get yourself that you work for they're awful
YES! Communities Complaints 321
Golden rule mhp
The 1 star review I have given, in my opinion, is way too generous. I'm not an expert on YES communities as a whole but I have extensive knowledge about the Golden Rule MHP located at 2001 S. MacArthur Blvd in Oklahoma City, Ok. I have been a resident of afore mentioned community since April of 2024, making my resident history a mere 9 months and in that time, I've collected an entire binder of communications I've had with management over various topics. By, the way, I am not a renter, but a homeowner living on the property. My home and yard are maintained according to park rules. My rent is paid promptly on the 1st of every month if not before. I have not complained to them about anything but I have made known about the undisclosed issues with my home at the time of purchase. To which, I wasn't even acknowledged until after 9 months when I required assistance on a plumbing issue that management knows was done prior to my purchase of the home. Literally from day 1 I have been fighting the sewer in this home. Backups, flooding, feces accumulated under the home and an infestation of sewer flies that was beyond anything I've ever seen before. The 1st week of residency my fiancé got under the house and dug out many large t shirts, among other disgusting things, out from the sewer lines. That didn't fix the problem. Someone had mentioned that the sewer was my responsibility and maintenance wouldn't help, so I continued trying to fix the issue myself with drain cleaners but nothing was working. I finally asked for help and was brushed off and nobody ever got back with me. I asked again and the same thing happened. I then wrote an email to management pleading for help and mentioned that it was ridiculous that something of that nature, a health hazard for everyone around, would take so long to be addressed, A plumber was called and it was discovered that there were more t shirts in the line. I was then told by management that I was responsible for the plumber bill. I disagreed as it's completely asinine to suggest that I pay for something I didn't do. The response was along the lines of they were found in the line, they come from your house, period. I spoke to the plumber myself and he told me what was in his report. The fact that t shirts were found. I told management that implying that I did it, as a HOMEOWNER is about as stupid as it gets. I refused to pay it. On Feb 1, 2025 I logged on to the Portal to pay my lot rent and discovered that the bill had been added to the cost. I paid my rent but not the bill. What will come of that remains to be seen as this place has harassed me about everything imaginable since I first made mention of the sewer issues. I've had to contact the corporate manager, Mr. Victor Acuna on a matter or 2 and at first, even he was very cold and short with his words but I spoke to him as a person and he eventually came around and he seems to be a nice guy. I know he has a job to do and he is doing it to the best of his abilities and I know rules are rules, however, people should be treated fairly, especially regarding their home. This place is not my job, I'm not interested in trying to impress a boss or trying to get a raise. This is my home, where I have to live. It is what I invested my money into after being lied to about the condition of the home. It has created a hostile home environment for me and I did ask Victor about a sellback and he told me what the rules were and advised he wouldn't give me anything for it anyway. He then corrected himself and said pennies on the dollar of what I paid for it. Before they'd even consider buying it back they'd conduct an inspection and I'd be liable for making all repairs listed. I don't think that's fair since it wasn't done when I bought it and anything in disrepair may've been like that since way before I took ownership. There were plenty of undisclosed issues but I never brought them up, I was just happy to have a home. I've been homeless twice in my life. through no fault of my own, and that being said, Homelessness is my number one fear. This park is surrounded by homeless camps and I just have to wonder how many of them use to live in this very park.
Desired outcome: YES to pay the plumber, stop harassment. Buy house back at least within $5k of what I pd 9 months ago and no inspection. One wasn't done when I moved in & I don't want to be blamed for damage I didn't cause
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Lot rent and mobile home
I purchased the mobile home and renting the lot in south carolina and the mobile home is falling apart.i purchased it as is but did not know air conditioning has 3 years of damage and the floors are coming up from flooding of the lot when it rains.management refuses to do anything about it .they just ignore and raise lot rent there needs to be a south carolina lawsuit against them as well.my home is colder than outside because of moisture under trailer.
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bulk trash
i been reaching out to the office about picking up our bulk trash and its been months and they still don't have anyone to pick up our bulk trash this issue been going on since 01/01/2024 as residents and us paying rent there we should receive full services why we have to go our way to find a way to throw our bulk trash we don't even have truck to take the bulk trash plus they want us to pay to take it to the dumpster. its unacceptable. i hope this issue gets resolve.
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Is YES! Communities Legit?
YES! Communities earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for YES! Communities. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
YES! Communities has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Yescommunities.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Yescommunities.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Yescommunities.com you are considering visiting, which is associated with YES! Communities, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
YES! Communities website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with YES! Communities's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 37% of 6 complaints were resolved.
back ground check
My boyfriend lived in a different trailer in the exact same park.
not six months ago he did a background check to move in.
then he is now moving into my trailer and they claim they need a second background check. if he doesnt they threatened me with eviction due to a non okayed occupant.
he wasn't even there a year.
I have lived in this park for seven years and never once forced to redo my background check.
when we questioned them, the response was its required per site.
and "we don't know if anything has changed or not"
no you don't and you also don't know if any of your residents have become felons either. because they didn't move from one site to another.
if he was a felon we wouldn't have even told you he moved to my trailer.
but we do the right thing to tell you he is moving to my site and then we get penalized for it.
This amongst MANY other complaints I have. This is the most immediate complaint.
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Water freezing below the riser in the ground
Regency Pointe Estates 8280 US 30 Pierceton Indiana 46562
Due to the below zero temps I have been letting water drip. Jan 15th and 16th water still dripping when I turnd the cold water faucet on I had very little water but after about 1 minute it ran like it is suppose to. On Jan 17 2024 at 4:30 am I noticed my water was not dripping and found out I had no water. I put a hair dryer on my main water line shut off valve that is beside my hot water heater that is located in walk in closet. I then checked my heat tape to verify it is putting heat on the water line.
After two hours I moved hair dryer to under three differant cold water lines in my home. Around 10:am I called the park manager and tried to explain the trouble shooting that I done on my home to verify that my home is not froze. I was told to calm down or they would hang up, I told her stop of accusing me of something this is the way I talk and then she hung the phone up.
I kept the hair dryer going untill 1:00 pm then Lowell Highlen brought his 60,000 BTU Salamader over and hook it up on the Riser for an hour. Then I went over to the office to let park manager knows that it has also been an hour with A salamander and again she said clam down or leave and again I said to stop accusing me of something. Then she said she talked to a plummer and said the salamader needs to under the hot water heater. I tried to explian again that I had a hair dryer on my main water line shut off valve that is beside my hot water heater from 4.30 a.m. to 1:00 p.m. she open the door and told me to leave.
I left and explain to Lowell Highlen they want salamander under the hot water heater so we moved it under it. Two hours later I called back and explained that now it has been two hours and do they realize like I told them when I first called the water is frozen under the ground. I was told I was on the list, I asked what is the procedure for water being frozen under the ground is, they hung up the phone again. I kept the salamander running untill 7:00 pm then turned it off. Then I disconnected the main line that comes from the Riser to my hot water heater and took a picture that shows no water coming into my home. Also a picture that shows my water line area that I had the salamder pointed at under water heater. I should have taken a picture while the salamder was there.
Jan 18 2024 6:23 a.m. I turned on the salamder and angeled it down at the ground about a foot away from the Riser. At 9:00 a.m. maintinance man put another slamander under my hot water heater, I explained that I had one back there untill 7:00 p.m. last night it is froze under the ground. I had to take wife to work at Dollar Store here in town so told the maintinance man (Ryan Fields) I will be back in 15 minutes. At around 9:30 a.m. I got rusty water with metal chunks coming through my cold water lines in my home. I looked at my shut off valve located beside my hot water heater in walk in closet and saw that my hair drier had made 3 leaks so after water was running for about 5 minutes I had to turn it off at the Riser to fix my leaks. I explained to the maintenance man I am going to just try quick dry epoxy.
I applied epoxy on my leaks and quick dry says will be fully cured in 1 hour, I let it dry for 4 hours before I turned water on but now only 2 leaks. I turned water off again at the Riser then turned on all my faucets to let water drain out and when the water stopped I turned all faucets off but 1 and applied more quick dry epoxy by then it was 7:00 p.m. so I let it dry overnight.
Jan 19 2024 at around 8:00 a.m. I turned water on at the Riser and I still had 2 leaks I applied more quick dry epoxy and waited 4 hours for it to dry and then I had only one leak. I left water on for an 1 1/2 hour so we could shower and wash dishes and laundry and dealt with the one leak that was filling up the container I put under it to fast. I turned water off at the Riser again, turned on all my faucets to let water drain out and when the water stopped I turned all faucets off but 1, and this time I put a very large amount of quick dry epoxy as seen in the picture and let it dry overnight.
Jan 20 2024 at around 8:00 a.m. I turned water on at the Riser and it is frozen again, I called the office and on the voice mail I had the option to press 1 for on call emergency maintenance man, I explained that I shut it off at the Riser and turned on all my faucets to let water drain out and when the water stopped I turned all faucets off but 1. This means it is frozen under the ground like I had said the first time it froze. He brought over a slamander at around 9:00 am and left it running. By 11:45 a.m. it shut off because the fuel ran out, I put in what seem to be only a 1/2 gallon fuel from the 5 gallon containter the maintenance man left and started the salamander again.
At 12:30 p.m. I called the office again to let the maintenance man know the salamader will be running out of fuel soon, but the option to press 1 for the maintenance man was not there. At 12:58 p.m. I bought $14 2.3346 Gal of fuel and started the slamander again and tried calling the office again but still no option to press 1 for the maintenance man. At 2:40 p.m. I called again and this time I got the option to press 1 for the maintenance man. I told him I already bought $14 of fuel can not really afford to buy more, I was not offered any fuel and was told to try putting the salamander under the hot water again so I hung up the phone.
At 6:43 p.m. I bought $16 more of fuel and started the slamander again and let it run untill the fuel ran out at 12:04 a.m. A total of around 15 hours of a salamander under my home clearly shows that the water is frozen under the ground.
Jan 22, 2024 Around 8:00 a.m. I called the office and got the option to press 1 for Emergency maintenance man. I explained to him that I let the salamander run for 15 hours and I already spent $30 on fuel and do not have any more money for fuel. We agreed to put the salamder back under the water heater again to please the Park Manager and I told him it might run for a little while the fuel gauge is right on the 0 mark, he said he would bring some. Around 8:30 a.m. he shows up and sees that the salamander is under the water heater and running. He shows up without fuel and we discuss that after a few hours and still not get water the Park Manager will have to finally admitt the water is frozen under the ground.
Around 12:00 p.m. I put my propane torch back on the Riser again and I called the office to inform them that the salamder has been under the water heater this time for 4 hours and it just ran out of fuel. I also informed her that on Jan 20, 2024 I had the salamder pointed at the Riser for 15 hours, I had to purchase a total of $30 in fuel and I want my money back and some more fuel I do not have any more money to spend on fuel. There was a long pause so I asked again if she is going to give me my $30 and some more fuel. The Park Manger said no she will not give me anything. So I asked if she is keeping my money and not giving me more fuel and if she is I will give the salamder back when I get my money and running water. Then she said I will be filing 30 Day Evection and a stolen police report. I told her that is false informing, the maintenance man brought it over. So I said tell your maintenance man to come and get it I no money for fuel. Again I asked if she was also just going to leave me with out water, she hung the phone up.
Around 1:00 p.m. I turned off the propane torch that I put on the Riser and turned water off, it was a 33 Degree Day and was not taking a chance of the water to unthaw will I was putting more epoxy on my line. I needed to try to patch my leaks again instead off getting a new valve because I do not have the money now. Around 1:15 p.m. the maintenance man knocks on my door while I was putting the epoxy on he said that I have water now he was going to disconnect the Riser to see if water was coming through but he turned water back on and the water going through. I checked to see and I did have water. I explianed to him I was putting the epoxy on and wondering why I was getting water mixing in with it when you knocked on the door. So I asked him if he would turn it back off
I own my home
In the past 5 years I have had to change my water heater's heating element 2 times, the rust builds up to the Heating Element and shorts them out. Regency Point Estates water lines do not have a Flush Out Valve, and when they turn water off in the mobile home park and turn it back on we get a very large amount of rust. As seen in picture of my outside cold water line. Every Park Manager has said that it is coming from my water heater when there is no way hot water can cross over into my cold water line. I will have to change Heating Element again soon as you can see in picture taken Jan 24 2024 that shows my outside cold water outlet
Bug infestation, lease refund
I leased a home from McConnell crossing, where they insured me of regular pest control and a safe community as I stressed I had a young autistic child and another child under the age of 1. I moved in 3 days after signing my lease and paying the rent/ and security deposit. I was at the home for about 3 hours after moving in, I had settled in enough to finally cook my children’s dinner. I set my child’s food on the kitchen counter so I could calm him down during one of his meltdowns, it took me about 10 minutes. When I came back to get my child’s food to feed him, there was a living roach on his food. I then started to inspect the home a little bit closer and there was living bugs on my things, along with dead bugs in the corners of the home. I promptly sent a email demanding to be let out of that lease and to be given my refund. They at first denied me a refund and would not allow me out of the lease. They told me they would send pest control out that same day. I waited on pest control to show up. when he did arrive he informed me that a couple of weeks prior he was there to treat that home, he pulled out the refrigerator where he said at least 40 roaches had ran out of when he was last there. The pest control man confirmed there were still living roaches in the home and it was most certainly a infestation. They finally agreed to let me out of the lease with a lot of persistence on my end, because my children could not reside in a infested home. They then told me that Wednesday I had until Friday to move my things out and turn in the key. So I did just that I spent the next two days finding somewhere to move and moving everything I owned out. They told me on December 12th that my full refund of $2300 would be processed that day and I would receive a letter confirming the breakdown of what I would be receiving. They also stated it would take 30 days for me to receive my refund. I never received the letter, so I reached out at to the community manager at McConnell crossing, she told me I would not be receiving a letter and that the leasing agent must have been mistaken when he told me I would receive a letter, but my refund would still come within 30 days, it’s been well over 30 days at this point. It is now January 19th, 2024 and I have not received my refund. I have called and spoken to McConnell crossings office manager multiple times. She keeps saying she will reach out to someone above her to find out where my refund is. And everytime I speak to her no one has reached back out to her. She then proceeded to tell me it could take up to 60 days for my refund to come, which was new news to me considering that hadn’t been mentioned prior to me complaining over and over after the 30 day mark. I finally asked for the number to someone above her. She provided me with the regional managers phone number, which I’ve called and left 3 voicemails to over the past 2 weeks, that regional manager has not contacted me back about my refund. I cannot get in touch with anyone about my $2300. I spent every dollar I had to get out of that infested home they rented to me dishonestly. I am beyond infuriated. Not to mention that office manager yelled at me in front of my 2 very young children while the pest control was at that home inspecting it because I demanded to be let out of that lease, mind you my 2 year old is autistic and cannot handle loud noises, I had to threaten to call a lawyer and the cops to be let out of that lease. She told to me she didn’t care and to call them. Overall I am not pleased with McConnell crossing or with the communication that I have not received from the regional manager. I am now renting a home in a different yes communities location because it was the quickest place I could find within the few days I had to move all of my belongings from McConnell crossing. the office management at oakwood forest has been nothing less then amazing to me and my children. I would like my refund back as soon as possible, the inconvenience this has caused my family has been absolutely horrendous.
Claimed loss: $2300
Desired outcome: I want my money back!
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Ethics and discrimination about sexuality
My partner and I are looking for a new place to live here in El Paso Texas and his mom suggested that we look at the Mission Estates. We were shown two different units and informed as to what the prices were... submitted documents and paid the $90 application fee since both of us are paying for it. I received a call this morning saying that I was denied because of my credit score... didn't mention anything about my partner's information until he looked at his report which he had no inquiries and neither do I. Since I can't find any evidence of my report being looked at or his our understanding of this is based we upon the fact that we would be living there, 2 black gay men in a community that seems to have issues with people who live a different lifestyle.
Desired outcome: Please send a copy of the credit reports for both of us otherwise we request a refund of $40 for the second person who's status was never mentioned nor was he even notified about this decision at all.
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Water meter
My mother has been paying extra more money for false water/sewer meter measurements. Water meter has been under several inches of dirt with small roots for months. If maintenance has to check for water usage how do they read the meter if they don’t clean it? Do they guess? Only 2 people live in the household. Have complained to office. Problem has been fixed by management but that’s not the issue. Maintenance is. Sometimes management is nice or other times they are not very rude. Please send someone to look out for the neighborhood because am sure there are more complaints out there. Management use to be very helpful in the past with other managers/staff/maintenance.
Desired outcome: For maintenance do a better job and reading water meters and paying more attention to their job.
Management of oakwood forest
I have been living here from 4 month now I coming into this place to buy the moblie home I'm living in I had given the office my 5000 dollar deposit and all paper work to buy house they failed to submit it to the financial company for 4 month and when they finally got off there [censored] and did it my deposit was no existed and being told I have to pay that again when I was on there case bout finishing it for 4 month they never did they took there sweet time doing in and now because of the office [censored] up I have to pay for it
Claimed loss: 5000 dollar lose for deposit to buy home and plus have had 1000 dollar worth on my personal stuff stole from outside my house
Desired outcome: Want my 5000 back and want someone to actually return my phone call
Loud motorcycles, dirt bikes and four wheelers.
there is an on going problem with dirt bikes and four wheelers speeding in the park. there is also a Harley motor cycle with drag pipes that are very load that are very load that races thru the park. this usually happens in the late afternoon or early evening. I have talked to the individual about the load noise and the speeding. Its in the park rules and regulatoins that four wheelers and dirt bikes are not allowed on the streets of the park. There is a 15 mph speed limit witch is ignored. The individual says the noise ordinance is 10 o'clock pm and they have a right tell that time to be on the street with their load bikes. When I bought my mobile home over 6 years ago it was a quiet area. now I have 2 residents on my street with load bikes. I have complain to the office about it but they or either unable or unwilling to to take it seriously, Thank you!
Desired outcome: park rules are enforced regarding dirt bikes ,four wheelers and set limits on noise levels.
I am having motorcycle issues in the SENIOR COMMUNITY. They have allowed a lease for someone who has a loud motorcycle that shakes our homes. I am moving.
Inappropriate rent increase
A couple years ago we suffered a tornado. Since then the runoff from building, the addition hire, then the original park we now get tremendous runoff of sewage from the upper part. I removed several tree stumps at my expense in addition to over 100 bags of topsoil each year I’ll let my expense. I know find out that my rent has been increased $50, everyone else their rent was increased $38. I have invested more than $50 per month into my yard your property. I was also informed by corporate that I would remove the tree stumps at my expense seeing as I am responsible to maintain my rental property to their expectations. Can you believe that so I’ve invested a fortune into this yard that is contaminated with feces throughout as well as my neighbors. Mushrooms grow at astronomical sizes I cannot work in my yard due to the infestation of the bugs because of the sewage. They have flushed and flushed and flushed a broken system. It was told to them over 13 years ago that the sewer system needed to go yet they continue to try to fix the broken system. I have in writing from the power rodding company that my blockage on the average of one month is attributed to something off my property. Again note I have it in writing it is your problem. Again and again I have been told it is my problem. So if I sue them, they won’t renew my lease. I’m screwed. My plan is to sell. I won’t deny that but to increase my rent moreover, then everyone else is an atrocity. In my opinion, I should get a decrease. ASHLEY and Sherry, the two former managers gave me awards in the spring time for the most beautiful yard. Of course it’s beautiful because it is all feces grass grows in [censored] beautifully but then the rains come, and it all washes away, and I end up with huge bear patches after our rains. I have to get out there with a bag of topsoil and seed and I do this continually throughout the spring and summer months continually every month. When I went to our new office person, she was so naïve. She was rude she couldn’t answer one single question yet expected me to sign my lease with an increase of $50 but couldn’t tell me why. She printed me off that $40 is for sewer system, the broken sewer system and eight dollars is for the trash cans that we received when they threw hours away without our authorization. I’m not using your damn trash cans. I put the bags out on the yard. they are too big and I cannot manipulate it. I’ve had six strokes, and I came here for an easier life and all I’ve gotten was more work and more work and more work. I would like my trashcan back. It was nice it was new and it was beautiful and it was on wheels. I want the eight dollars a month removed from my rent increase because I’m not using their trashcan. I can’t do it they can take them both back if you can explain to me why yes communities would take Sheri away make Kylan manager and then send Kylan on vacation to December 1 leaving a totally naïve person in charge of everything. You want me to sign a lease when you can’t explain nearly why my rent increased $50 all she keeps saying over and over is to call Corporate call Corporate call Corporate she’s like a recording she’s mean she’s rude, and she yelled at me, not a pretty sight. Not a good way to operate a company and we all found this out after it was already done and we were never notified. What kind of company is this? Everyone I talk to cannot stand. Yes communities. They’re unavailable on accountable and incompetent. All they do is talk in circles and they do not give a crap about anything you’re calling about. It is what it is as I was told by Stephanie. She also stated if I don’t like it I don’t have to sign the lease, but I can look for a new place to live. Really nice I was shocked utterly shocked. I spent the next hour filing a complaint but guess what it was rejected. Three times I tried to send it and it was rejected and then they wanted me to pay $10 to re-search why it was rejected OMG is this really happening? I’ve been tried to call another number for Corporate. There were no alternatives to one number and it goes to voicemail. What a scam.
Claimed loss: Topsoil, hundred bags plus,Grass seed five bags,Removal of trees stumps,Doctor bills regarding my infections from the fecesVet bills regarding the infections to my 5 pound pets,$13,000 to replace all the flooring,
Desired outcome: I want my increase removed and my rent to stay as previously noted prior to the increase.
Local management
My wife and I have been a resident of yes communities now for about 2 years. Ever since yes took over we have been severely unhappy. When MHPI owned our park and the manager (Bonita) was running it, it was a great place to live. We’ve had many negative issues here since yes took over but the one that really pissed me off was coming home to a letter yesterday saying that we had to get rid of our basketball goal. Yes I know it’s in the lease agreement but my issue is this…. 1. We’ve had it since we moved in and now all of a sudden it’s an issue. And 2. Our kids use it and love to play with it. This park is not safe and I don’t trust sending my kids to the park by the office to let them play ball. The cops come in here every single day over something, there are several times where gun shots going off one of which was behind our bedroom window. There was a registered sex offender being hidden out in our park, there was and maybe still is a wanted man living in here…. The list could go on and on… But we are supposed to feel safe with our kids going up to the park to Play?! Absolutely not! Your “rules” are a little ridiculous. I understand many of them but a basketball goal being an issue is absolutely stupid. Just letting you know how many people who live in your park are severely unhappy. Not that you guys care because I’ve seen yalls responses but if you’re in the market of losing money and losing tenants I guess Keep doing what y’all are doing.
Never received my rent/security deposit refund
I lived at yes communities Independence Station lot 123 for 5 years. I moved out on the 30th of September. They collected rent for October even though I was completely moved out. They said I would be refunded my rent plus my security deposit In 2 to 4 weeks. On October 10th i received a statement of deposit (soda) receipt. It is now November 15th
Never received my refund I've called my community manager 3 times and was told I should have received my check by now. I've also called and messaged yes communities corporate and have yet to talk to anyone. I would like to have the matter resolved immediately. I always payed my rent on time never late in 5 years.
Claimed loss: 2,568.00
Desired outcome: Please refund my money immediately.
Unsafe conditions
Lakewood Estates and other Yes properties does credit and criminal background checks for prospective clients. Well seems like they aren't up on their game because when we moved in we found out that not one but three of our neighbors had criminal records that would curl your toes. And they have a clause where that if you violate the rules they will give a three day quit and vacate notice. Well we found out that someone threatened a child and that person according to the rules NEVER had any three day vacate notice placed upon him. He may have been possibly going to molest that poor child, we don't know. They also do a bait and switch. Bringing in clients taking deposits, placing them in a home and if the neighbors don't like these people they will set up a plan to get them evicted and once the eviction is in place the clients deposit is NEVER returned and some people are left homeless. I would like a FEDERAL INVESTIGATION on Yes Communities! They're running a ponzi type scam! I want to file complaints with HUD, the FTC and perhaps the FBI.
Lot rent and shed... Everything!
In Feb 2017 my husband and I decided to purchase a home in Springfield meadows. They had a promotion that they'd match your down-payment dollar for dollar up to $3000 which we thought was awesome. We were more thrilled because the sales woman told us it came with the shed. After signing the contract I noticed they didn't match our down payment and this was literally a few minutes after, I asked her if they can honor their promise and she said no its too late, the contract is already signed. The following mth they started charging us for the shed, I asked why and they tell us the shed is their property. I contested them and they didn't charge us anymore. But since they are always changing management now they want to start charging again. I tried to explain to this manager what happened but he was of no help. I tried calling corporate and the same they don't answer or call you back. I am so frustrated with the community and the lack of service they provide. They are quick to charge you for every little thing and so slow to help you resolve anything. We have been duped and cheated.
Desired outcome: I want them to remove the shed fee for the remainder of our stay because it's only fair since we didn't get out matched down payment nor the shed.
Customer service and treatment
I called corporate asking for help, because my community manager tried to double dip into our bank account after we paid the rent early. Because the office decided to try to get two months worth of payments for one month. I went to the front office to speak to them about it. The manager was extremely rude and lied to my face. She sent a letter saying I had a $50.00 fee and I had 5 days to pay or I had 30 days to be evicted. When I went to the front office with the letter, she said the letter didn't exist, even though it was in my hand. A $50.00 fee they couldn't even explain until they pulled up that they had tried to go into a bank account from 3 years ago.
The corporate office does not have a customer service line. They have a voicemail line. You leave a voicemail and they say they will get back to you in 48 business hours. They don't call back in 48 hours, they can take a week to a week in a half, if they ever do call. They said a corporate manager will call me back. I said I was worried about retaliation from the front office. I never got to the call. When I tried to get help through their Facebook account, they said they couldn't help because someone in Resident Relations said they contacted me already. When I asked where is the supervisor that was promised. I was blocked on Facebook. I didn't cuss or yell at anyone. Now the retaliation from the Front Office has begun. Save yourselves from living here.
Lot rent and mortgage home rental
We loved there since 2017 june 3. I was paying my rent timely manor, rolling hills yes community threw western union but western union would allow us went speak mgr was told make appointment then we found eviction notice on door get to point mgr didn't want us to settle went to courts and judge was bias due to mgr always on the courtroom evicting someone on daily or weekly bases.. Evicted for failure to pay home rental lease agreement which we did not have home rental lease agreement had mortgage and dates and amounts totally wrong and stapled someone else eviction to ours also he was evicted failure to show up to courts.. We paid in registry in the courts our attonry we hired come find out was great friends and was trying to get us to agree with mgr for documents we knew nothing about we fired him judge get bias and would not let show our evidence and let my witness speaks ot on court records of that of judge said here documents mgr attonedy submitted onto evidence and our documents judge would not allow us to submit.. Then they put our home on mortgage on credit report stating we gave up our home volunteerly gave it up on credit report.. Look evidence submit by mgr of community and the agreement submitted and judge put the attonery we fired name on the court documents as our attonery hopefully ken paxton will reopening case these files are few of lots more evidence that are to big to upload here there think total off 181 files of this case take look. Late fees and time and base amounts over charges what she submitted to courts we pay what she put on our door thos is every month is never same always here base lot rent look late day what charged us over and kver always hire that's without bills some month we looked at neighbors not same not split equally on water sometimes and base lot rent bot same what supposed to be evidence is there and should be other tenants papers of eviction on late few amounts submitted to judge and his papers stapled to our
Desired outcome: Like receive all pur money we spent in mortgage and log rent back since we moved im since it was taking from us under false pretenses since June 3 2017 to day of eviction
Manager Paul
Ok so on 10/3 I had a paper taped to my door dated the 2nd. It's a 5 day or quit. Three times in 5 months after I have a complaint community guidelines change. I have asked for the ground keeper to stop mowing my lawn 2 to 3 xs a month. They have put holes in my skirting. The house is splitting because they didn't remove the roots of the tree that was grinded down before I moved in. Now the 1st was on a Sunday. I got paid yesterday but I still got a notice for a 5 day or quit. I have been trying to figure out what lawyers to use concerning this matter. I have been targeted for unknown reasons. I am a single mom who can't keep a lawnmower on my porch without getting a notice. My rent has been over 600 every month I've been here after the promotional event I moved in on. I don't appreciate the fact that he can change the guidelines for his personal reasons. I don't like ur community and had I read the reviews id not have moved in because of the way they treat ppl.
Desired outcome: Stop over charging my rent get a new manager
They treat you like dirt find ways to raise your rent monthly give you a 5 day or quit notice the day after rent was due even tho the first was on sunday
We get them to adjust the bill
. This is a constant problem every month trying to charge for one thing or another they got a new manager tho.. the turn over rate is crazy.. Morgan n them was the light of this place since they left its all discombobulated..
Lot 164 at independence station. Personal property damage
Lot 164 is eroding to the point of damaging my residence. I have made on several occasions to talk to management over the last almost 3 years. With no positive information. Just the always don't have in budget or past management has mishandled money. The park did start to work on it only to never complete the project. The original problem has never been resolved.office management has also explained to me that corporate office does not deal with residence. So that being said. Does it take a lawsuit to get someone's attention. I've tried many times to get a response back from local area corporate officers I'm always kicked to curb. There has been very little to no communication from management.
It would be great if corporate would contact me over this issue. Since all other attempts have gotten me no response. From office management or corporate regional management...
Security deposit
I 3/26/2023 we notified the Site manager that we had vacated the property at McConnell Crossing in NC, Lot #285. We were sent a letter on Feb15th, that our lease was up and the rent would increase by $50 and new paperwork would be sent. On Feb. 28th of Feb we were giving another letter saying our lease would not be renewed and we had 60 days to vacate. The letter stated that if we wanted to purchase the trailer we could stay.
I emailed the corp office and never heard back. We have not received our security deposit nor did we receive an accounting of the security deposit within the first 30 days as required by North Carolina law. I would like to receive my security deposit back in full.
Desired outcome: As per North Carolina law we would like the full security deposit back as the 30 day time frame has lapsed.
About YES! Communities
Overview of YES! Communities complaint handling
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YES! Communities phone numbers+1 (303) 483-7300+1 (303) 483-7300Click up if you have successfully reached YES! Communities by calling +1 (303) 483-7300 phone number 0 0 users reported that they have successfully reached YES! Communities by calling +1 (303) 483-7300 phone number Click down if you have unsuccessfully reached YES! Communities by calling +1 (303) 483-7300 phone number 0 0 users reported that they have UNsuccessfully reached YES! Communities by calling +1 (303) 483-7300 phone number
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YES! Communities emailskstagner@yescommunities.com100%Confidence score: 100%Supportyesicanhelp@yescommunities.com100%Confidence score: 100%Supportencantada@yescommunities.com89%Confidence score: 89%
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YES! Communities address1900 16th Street, Denver, Colorado, 80202, United States
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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