The complaint has been investigated and
resolved to the customer's satisfactionResolved Xoom.com — Cancelled my Account
resolved to the customer's satisfaction
This terrible company provides high fees to send money abroad same as Western Union. I used their service despite their outrageous fees, then one day they decided to close my account without explanation. I email them. No response. Then I called their "customer service" number. Of course I was connected with someone in India who wouldn't give me any information and kept citing laws that allowed them to withhold any information from me. What wonderful customer service. Use Moneygram or Western Union. This is a lousy company with high prices, awful customer service, and poor security measures.
More Xoom.com Complaints & Reviews
- Xoom.com - I should've used Western Union
- Xoom.com - Xoom is not safe. Dont ever put your bank account info
- Xoom Money Transfer Services - cancelled transactions
- Xoom.com - they ask for documents with REAL NO
- Xoom Is Not Secure - My bank account info got hacked
- Xoom Money Transfer - Very bad customer service
- Xoom - failed to meet commitments and extremely poor customer service
- Xoom Money Transfer - False Promising and False Claims
- Xoom - Xoom suck!
- Xoom - Refused to admit their mistake