The complaint has been investigated and
resolved to the customer's satisfactionResolved XM Satellite Radio — Phone line for customer service/care
resolved to the customer's satisfaction
I have tried on several evenings/late afternoons/mid day (different times) to get through on XM's satellite radio customer service line/customer care phone number provided in their literature I received regarding extending my contract another year and have had very long wait times although their message says someone will be with me in approx. 5 minutes. I have not gotten through to date on this phone line to speak with a customer service representative. I do not have a computer at home and am using my firm's computer to sent this message. I NEED a phone number where a REAL PERSON will answer and respond to my questions. They obviously want to renew my contract but do not provide numbers where I can reach someone. I cannot continue to use my firm's computer to try to get through. HELP!!!