We cancelled Sirius Radio subscription prior to "auto renew" date. I was fraudulently billed $31.99. I again cancelled the service that no one is using. I indicated to reverse the fraudulent charge. I was informed no refund would be given for unauthorized charge. Apparently, this company is near bankruptcy or has cash flow problems and needs to fleece former customers with unauthorized charges. I now have to report fraud to my credit card and have a new account issued over $31.99. I will not ever resubscribe after 18 years of being a customer on multiple vehicles. Confirmation of SECOND cancellation is: 719-BSR-213
(radio ID: XYN373WV)
Claimed loss: 31.99
Desired outcome: Refund
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1 comments
TERRIBLE COMPANY!
Bad business practices. Won't allow any variation in service. Can't transfer service to another vehicle in the account. Put service on HOLD for the winter and when I started it up, I had lost the 6 months of service that were on hold. Do not pay for annual service - can't be cancelled and refunded. They will cancel but no refunds. Safest bet is to go month to month or just listen to PANDORA for FREE.