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1.8 75 Reviews

Grupo Vidanta Complaints Summary

14 Resolved
60 Unresolved
Our verdict: With Grupo Vidanta's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Grupo Vidanta reviews & complaints 75

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1:28 pm EST
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Grupo Vidanta Vidanta SUCKS

We bought in to the bait and switch timeshare presentation. When we arrived our room was small and we had to beg for an ocean view. Despite being represented that we would always have an ocean view and king size beds. Our guests were treated like second class citizens and were insulted and degraded. Unlike the pictures and representations made during the hard press sales presentation we were extremely disappointed. The resort did nothing to try and address these issues and the management was incompetent at best. WARNING DO NOT BUY ANY TIMESHARES AT VIDANTA. I intend on filing a complaint with the Mexican authorities fraud division.

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9:54 am EST
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Grupo Vidanta - Timeshare purchase

After years of visiting Vidanta properties as guests of a member in Mexico we went to the Puerto Vallarta property. We were staying in a Luxxe property when we went to a presentation for purchase. We were willing to consider a purchase and told the sales person Dean that we were only interested in a Luxxe property. He offered us a property called the Grand...

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6:43 pm EDT
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Grupo Vidanta Reservation fee double charge

I was charged three reservation fees for only two reservation bookings. On 10-11-2023 I paid $150 for Booking 744077 and 150$ for booking 755498. Upon check-in on the 10-16-2023 another 150$ for reservation booking. Perry Hayes Paid $300 and Darrel Dickinson paid $150 see bank statement charges below. The resort stated I had to file a complaint in order to be recredited the extra fees taken. Reservation 744077 was for a 1-Bdrm under Perry Hayes made on [protected] and Reservation 755499 for a hotel room booking on [protected].

Desired outcome: Credit $150 Back to Perry Hayes CC.

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Is Grupo Vidanta legit?

Our verdict: Complaints Board's review suggests Grupo Vidanta is mostly legit with an 78% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 18% caution is advised. Before engaging with Grupo Vidanta, reviewing user feedback and how Grupo Vidanta addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Grupo Vidanta. Trust, but verify.

Grupo Vidanta earns 78% level of Trustworthiness

High Trust Suggestion: Grupo Vidanta evaluated with 78% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for Grupo Vidanta. The company provides a physical address, 12 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Our scan shows Grupo Vidanta website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Vidanta.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Vidanta.com you are considering visiting, which is associated with Grupo Vidanta, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Grupo Vidanta website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Grupo Vidanta's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 18% of 1 complaints being resolved.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • Grupo Vidanta protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Grupo Vidanta. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:50 pm EDT
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Grupo Vidanta Promotion resort credit for $1000

I am a member of Vidanta and purchased a timeshare to Sea Garden in 2007 or 2008. We never used it to visit Sea Garden. We received an email to come visit with a promotional $1000 resort credit. We confirmed several times we have a credit of $1000. We also asked what is the credit good for, they said food and beverages at any Vidanta resort. Throughout our stay we would confirm our charges were covered and confirm the credit. Fast forward to check out, I go down to the front desk and my total charges are $1017. My charge after $1000 credit should only be $17. They gave us a hassle and said we only have $500 credit. Had to call and was there at check out for over an hour. Still unresolved.

Desired outcome: Credit all food and beverage charges for $1000.

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Update by M Chava
Sep 07, 2023 8:53 pm EDT

Got them to confirm credit of $1000 but now they are knitpicking what we ordered and are saying some foods like a pizza we bought on a day where it’s buy one get one free would not be covered. All throughout the stay we would check and now some of the food and beverages aren’t covered. They really are just doing a bait and switch. When I showed them the credit promotion they are counter arguing a promotion from 2021.

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1:41 pm EDT
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Grupo Vidanta Resort fee

I am writing to express my disappointment & frustration with the recent resort fee charge of $550.00 for a 2 bedroom suite. While I understand that resort fees are a common practice in the hospitality industry, I feel that the fee is unwarranted & unfair in my situation since my stay with you on 4/14/23 to 4/21/23.

As a timeshare owner, I have already paid a substantial amount of money to purchase my ownership with Interval International (II). The ownership entitles me to certain priviledges & amenities that are supposed to be included in my membership with II. The fact that this charge was a requirement feels like a bait-and-switch tactic, and it is unacceptable.

Furthermore, I did not use all of the amenities of services that are supposedly covered by the resort fee during my recent stay at the resort. There was supposed to be transportation to & from the airport, which I was told was no longer available, hence we paid on our own. I did not use the gym or golfcourse. Although I did attend some entertainment, I was told I had to consume a beverage while seated. If the entertainment is included it should not require a mandatory drink. I did use the maid service for mostly the repair of the broken toilets on a daily basis which did not flush. For an upscale resort I find it appalling that the toilets would not flush on a daily basis and the maids would come put a bandaid on them. We also ran out of toilet paper quite often. I also requested a better frying pan and knives and never received them. The few items in the kitchen were horrible. I asked for salt and was told I had to order room service.

Desired outcome: I would like to request that I be refunded the $550.00 resort fee. This practice should be reevaluated by your management team.

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3:19 am EST
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Grupo Vidanta Hotel

When I arrived there was great issue with a lost reservation for transportation. The agents were rather rude and dismissive. Upon arrival, I was greeted with an intense mold smell in the main lobby of the Mayan Palace. After a lengthy sales pitch to attend the actual sales pitch, I was taken to my room. Immediately I smelt the mold scent again in the room. I dismissed it and went to the pool. It was advertised as heated, it was not. The two hot tubs were also unheated. Upon returning to the room I started having an asthma attack due to the mold. I called the concierge to notify them of this. They recommended I use a dehumidifier when they called back aprox 20 mins later. I again informed them that the mold was aggravating my asthma and I was forced to stand outside and use my rescue inhaler continuously. Approximately another hour passes and I again call the front desk to inquire. As now my breathing is extremely labored. They inform me that they have a room available and an employee would be around shortly. 15-20 mins later the employee arrives asking me what number I’m moving to and if I have keys; I don’t. He called the front desk and has to get us new keys. I am then taken to another room with mold. It is close to 8pm at this point. I am afraid to ask for the room to be changed again.

Desired outcome: I would like the mold to be addressed at the property and employees educated on what it is as well as the harms of toxic mold exposure

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7:04 pm EST

Grupo Vidanta Limitless vacations membership cont INE16188, cont INE16187 & cont INE16207

On 1/24/2023, we three contract holders all called into Vida Vacations per recommendation of Limitless Vacations and requested that our memberships all be cancelled. They indicated we'd be contacted within 48-72 hours which did not happen. Also, on 01/24/2023, I sent an email to [protected]@vidavacations.com to combine all three cases/contracts wherein we also requested that we be allowed to discuss this with Vida Vacations as a group. That email is pasted below.

Vida Vacations Customer Service
[protected]
E: [protected]@vidavacations.com
I have attached a copy of the email we sent to Vida Vacations which details the issues.
Sincerely,
Christine Atwood
[protected]@asu-nvg.com
[protected]

Desired outcome: Term & full refund:1.Cont # INE16188 Michael Dee & Christine E. Atwood, Case # [protected].Cont # INE16187 Vicque V. Ebentheuer & Carl D. Meer, Case # [protected].Cont # INE16207 Dirk A. & Dixie J. Soderling, Case # [protected]

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Update by Chris Atwood
Feb 10, 2023 5:04 pm EST

I am kindly requesting that you close and remove this posting, as the matter has been respectfully resolved between all parties.

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1:12 am EST
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Grupo Vidanta Misrepresentation of purchase of Grand Mayan Deluxxe one bedroom

In 2020 we tried to rescind the offer of a Grand Deluxxe one bedroom unit in Nuevo Vallarta and were told we were too late as Saturday is a working day in Mexico. We reluctantly agreed to purchase a unit which we were given a picture of and told that these units would very large, as large as a two bedroom, that all units would be facing the ocean, that there would be a sliding wall to separate the living room into a small bedroom, that tradability would be higher than Grand Luxxe. After meeting today, January 15th, with a members service representative we discussed the fact that the unit will be much smaller than anticipated, that the entire configuration has been changed. No help whatsoever, no offers. We were lied to in the initial sales meeting and sold something that was misrepresented. I have copies of e-mails from our sales person in 2020 that verify what we were told and also that we were promised the option to rent in the Grand Luxxe up to 2 bedrooms.

Desired outcome: We'd like to cancel this contract and go back to our last contract and get our money back for the upgrade that feels like a downgrade.

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3:31 pm EDT
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Grupo Vidanta Rental scam for 2400 dollars a week if I wire the maintenance fees first

I was notified by email that you had a rental program for lapsed years of no maintenance fees. They said to call I did I talk to Juan Hernandez, And he said they had a rental program that if you paid your back maintenance fees for however many years he knew I had 15 years that I’d passed on maintenance fees he could rent it out for $2400 a week all I’m asking is is this a scam or is it real they have done nothing but call me email me and upset me asking for more money and more money as they want taxes and they want federal taxes and I have spent $16,000 and I still have no money to show for it is this a scam if so I would hope that you would stand behind us owners and help us out in anyway you can please get back to me as soon as possible.

Desired outcome: I Would love my money back if this is a scam or I would like the money that I deserve

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11:47 pm EDT
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Grupo Vidanta Service

I filed a complaint with the vedanta resorts as I fell by the pool and cracked my head open with the concussion. I have been trying for almost 1 year now to get the resort to pay me for a simple medical bill that totals less than $500 and they keep giving me a runaround and making excuses why they cannot pay me I think this is very poor customer service and I would be very very careful about staying at this Resort

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10:35 am EDT

Grupo Vidanta OPC lying at mexcar rental office

I rented through Expedia in Puerto Vallarta. My car rental and insurance were prepaid by credit card. I knew there would also be a deposit taken and I had no issue with that. When I got to the counter the agent said, "Oh, you have to pay $950 us dollars for insurance." I said, "No way. I already paid insurance, and I don't need the car THAT bad. Forget it." Then the time share salesman slithers in. He says, "I can get you discount on that. You only pay $550, and you get it all back in a gift card that is useable anywhere, amazon, restaurants, etc. It won't cost you anything, and all you have to do is go to one presentation for one hour." So, I went. The card is worthless. It's only good on one website for small discounts on overinflated hotel prices etc... I lost my $550, which actually ended up being $576.42 charged to my Citi Visa. I don't believe that there was any extra insurance card. I believe this rental office is just a front for Vidanta OPC's.

Desired outcome: My $576.42 refunded as soon as possible, and for OPC's to stop lying to people.

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4:44 pm EST
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Grupo Vidanta Telephone representative

I spoke with Lori (1-800-292-4446 extension 6620) today.

I have always tried to conduct myself with kindness and respect and have never in the past had a concern with a telephone representative. In fact I often hear from different telephone representatives that I am very friendly. I am 62 years old.

Lori moved quickly and unnecessarily to a very confrontational stance when I was simply asking some direct questions to work towards a solution.

Her quick temper resulted in her making an ill advised call to a terminally ill 84 year old women. And even after I advised her that her conduct was inappropriate she would not accept any responsibility for the damage that she had caused.

I believe that those involved in customer service should never be blamed for not knowing what to do but it reflects very badly on a company to employ someone who lacks empathy and self control. Worse yet someone who knowing takes actions that harm others.

Desired outcome: train the employee

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2:36 pm EST

Grupo Vidanta No customer service!

Has anyone ever been able to talk to Member Services? I am always put on hold and give up after 30 to 45 minutes.

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Heidibgwriting
Kelowna, CA
Jan 16, 2023 1:25 am EST
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Yes, I had an appt. to see them today, but they were no help whatsoever and insisted that the contract is what's written and it doesn't matter what the sales people promised you. They can lie all they want and the management doesn't seem to care. How sad as it tarnishes the entire company. It's unfortunate that the owner doesn't insist on truth and integrity in dealing with contracts. This resort cannot be a first class resort until it sorts this out.

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7:12 pm EST

Grupo Vidanta Sales department

In the month of October when I visited Nuevo Vallarta I went to the member update. The sales person and his manager created a package for me that I was satisfied with and gave me payment arrangements that I could do. I made $1000 deposit on my credit card and they were completing the paperwork. I was then contacted and told that they were not able to follow through with this deal and that they would need me to put $3000 down. I told them to cancel the deal and refund my card. That was on the October 21. I still have not received a credit on my card. The sales person no longer responds to me. This is fraud. I am so furious. In addition to this we had a terrible experience at the resort when we were given an upgrade by a sales person to visit the grand Mayan swimming pool. We were treated like criminals and as though we were trying to steal things or something. They escorted us by security to the front desk and made a big embarrassing seen. We had proof that we have been promised this by the sales person and eventually they let us in but not after wasting our time and making us feel ashamed and embarrassed. I will be seeking damages for the extended hold on my credit card as well as filing a complaint w the better business bureau and any other entity that is concerned. I am speaking w my lawyer tomorrow.
I have attached a photo and the WhatsApp phone number for the sales person that helped me. Evidently he is normally in the reservation office. I truly did want to upgrade to the Mayan palace And thought I would be doing that on this past trip. But after the way my self and my group were treated I don't want to step foot in that hotel again.
My name is Dustine Waggoner and I was staying at Mayan palace. I also need an address that my attorney can send correspondence to

Desired outcome: Credit to my account immediately

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4:48 pm EST

Grupo Vidanta Shares in stock

I received a call about some shares I have with vidanta. I had forgotten about the shares and didn't think much of it. Now, I am told I will lose those shares. Because I did not replying back at an appropriate time, the stocks will be given back to the company. This is suppose to be part of my package. I still should have the options of what I want to do with my shares. I was told the deadline for my decision is november 10, 2019. I was told earlier I had to get a brokerage account to have the shares sent to them. I had to provide a large deposit to open the account. I didn't have it. I have been trying do what I can to make this happen. I have names of all that I talked to. I called in last week and had to update my address. I had done this before and seem like it was never updated. They had my old address on file. I was told there were document(s) sent to me informing me of what was going on. I did not see any forms, that would of informed me of what is going on.

Desired outcome: i would appreciate it, if i could get my shares back. i will do what is needed to clear any problems i have with the company.

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10:24 am EDT

Grupo Vidanta Grand Bliss/timeshare exchange

Arrived to Grand Bliss on an exchange 2 king bedroom apartment through Interval 4th July 2021. We were told at check in there was no high floor or ocean view as promised. They said we could move the next day. The room was disgusting. Dirty old dark and facing a roof. Pictures attached. Kitchen equipment filthy, 2 bugs in one bed, not 2 king beds as booked, cooktop all greasy, lampshades moldy. The following morning they said sorry nothing available. I complained almost all night and then continued in the morning. We refused to stay in that room. I had already paid the $950 resort fee on arrival and was told if we left there was no refund. We went to the luxe where we had stayed 8 years ago and inquired if any vacancies. They said yes. We returned to the Bliss and they said there was an up charge of $450 a night! Again I complained to everyone I could now wasting the 2nd day of our week. At this point we wanted to check out. Eventually they agreed to move us. We arrived at tower 6 and were put in a room over a dirty swamp with a building crane outside and noisy construction and again not 2 king beds. We went and complained again. Pictures attached. Eventually after many conversations the following day we moved again to tower 5. A better room. However, tv never worked blinds didn't close and one room had dirty towels and no hairdryer as it had not been serviced. The tv never worked even after 3 complaints at. We lost 3 out of 7 days and were told on checkout that the request to refund the $950 resort fee would be submitted and take 7-10 days to process due to our experience. This never happened. I lodged a dispute with Amex then today Vidanta have refused it. I am truly appalled at the way this company treats guests and am requesting they follow through with their promise.
[protected]@hotmail.com

Exchange #: [protected]
Transaction Date: Thursday, March 25, 2021

Desired outcome: Refund of the $950

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Arizona7!
Renton, US
Mar 03, 2023 6:42 pm EST

Wow, that's appalling! Vidanta is turning out to have zero scruples and will eventually begin losing vacationers, especially ones with money. There are so many other places to stay in Mexico, nobody deserves a vacation like what you experienced!

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6:04 pm EDT
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Grupo Vidanta Service

The service is horrible. I would never stay here again. I was ignored several times when trying to get service at the main pool. Humberto did not provide service and instead called someone to help out. I ran into him one more time and he avoided contact and still called someone else. A total of 3 times I was ignored by Humberto and service was not provided at the main pool. There are a few employees at this resort that should not be allowed to work here if they are not going to provide quality service.

Desired outcome: Humberto in the main pool is terrible

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9:53 pm EDT
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Grupo Vidanta Reimbursement

On May 4th 2021 I paid $600.00 for the resort fee for a week, May 16th thru May 23rd, 2021.
When I showed up The lady at the desk checking in made me pay again. I tried to tell her but she wasn't having it.
Mr. Brian Bertrand supervisor of front desk listen to my story and he did find the double pay. He gave me a copy of the correction and sent the information to the correct department to get the money sent back to my credit card. (I had lost my wallet and had to cancelled all cards 20 mins after I lost them in P.V.. So I got a email from Jefe De Turno Tgm Nv suprecepci0ngm01.[protected]@grupovidanta, requesting a copy of my new bank statement, I sent him a copy and have not anything since. I have called and know one will help me. [protected] Robin DAgati room number 3621

Desired outcome: my money returned to me

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Grupo Vidanta - Baffling fees

On March 3, 2020, while I was on vacation at the Mayan Palace by Vidanta Riviera Maya in Cancun, I was tricked into a high pressure sales presentation during which I was unknowingly conned into a purchasing agreement that resulted in me paying $4, 900 to sell my current timeshare at Innseason Surfside Resort in exchange for a Limitless Vacation membership...

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9:53 pm EDT

Grupo Vidanta Lies and breach of contract

I recently complained to Groupo Vidanta and The Registry Collection giving them a chance to rectify the situation. A few days after sending the letter below The Registry Collection called me and explained that it was out of their hands. To this day - Groupon Vidanta has not contacted me with a response.
I even attended an "owner update" when i vacationed in Nuevo Vallarta and asked for an explanation. The response was remarkable in them giving me the attitude of they did'nt understand why i had a problem with being charged more for my deposits and them being worth less. Less to the point that i can not stay at properties that i have stayed at for nearly 10 years. Whats more, they couldnt understand why i would not spend more money with them for the time share deal they were presenting during the owner update.
The letter below is what i sent to Vidanta and The Registry collection. Beware of buying with them, apparently to them it is ok to change the deal we have with them at any point without notice. ...
Dear sir/Madame:
I am a very dissatisfied customer and have several issues that require your immediate attention.
My wife and I are owners at the Grand Bliss through Vidanta - we have been customers since 2004. Initially we bought into the Grand Maya and then upgraded to a "no maintenance fee unless we use it" benefit in 2008 and ultimately to Grand Luxxe in 2012. Eventually we downgraded to the Grand Bliss. These upgrades were substantial expenses that we incurred but we did so with full faith that we were working with an ethical and honest corporation. The downgrade was soon after the Grand Luxxe upgrade- this was due to the first of numerous disappointments and unpleasant encounters. We attempted to deposit a week with the Registry Collection- I was informed at that time that as an owner with Luxxe we no longer had access to the properties though registry collection. This was NOT told to me and I was misled in this upgrade. I lodged a formal complaint publicly and through a resolution process I was downgraded to the Bliss so that I could once again have access to the Registry Collection. This was a very unpleasant experience and challenged my trust. Several months ago another incident caused me to lose faith in this arrangement altogether.
In October 2016 we deposited our weeks from Grand Bliss with the Registry Collection. When I did, I split my weeks into a 1 BR and studio and was unexpectly charged $500.00 more than I have been previously charged. When I questioned this increase I was informed it was due to my unit splitting. I have been able to split units all of these prior years without any such exorbitant fee and I have not been formally notified of any such change to my agreement. This is certainly not the rules in which I had been operating for the last several years. I feel I was pushed into a corner so that I did not lose my time requests and reluctantly paid this fee that had not been adequately explained to me.
Once the weeks were with the Registry Collection, I called in to try an book a week at the Franz Klammer where we enjoy staying. I was told that the values of my grand bliss units were not enough to secure the Franz Klammer. I asked for an explanation and was told that the 5 points and the 4 points were not enough to get the Klammer that now required 17 points total. Nor could I combine three Bliss units as registry only allows a max of two units to be combined. I have certainly never had this problem before and told the registry employee this and they did say that the Klammer used to require only 9 points. I asked the question - "so under this scenario I can never stay at the Klammer in this method" and the person agreed that this was the case. During the conversation It was agree that I could use three of my until to stay at the Klammer in this one instance so I again reluctantly agreed because I had no other option. I asked why this changed and the Registry person told me that Vida directed them to change the point values. I expressed my concern that this was not the agreement that I had been working under for the last several years and had to ask - why had the rules changed? After the conversation it occurred to me that even with three units that had a 5 and a 4 value respectively I still could not get to the 17. This would also be the case at the Montecristo in Cabo San Lucas were we have enjoy staying in the past.
On December 23, 2016 I called Vida to discuss my experiences and spoke with Juan Carlos. He informed me that Vida did not assign property values which I can appreciate however my initial investments and ongoing maintenance fees were paid to Vida as well as the fact we were assigned to the Registry Collection by Vida, I felt Vida had some ownership in this situation and needed to assist in its resolution. Juan Carlos agreed to facilitate a three way phone call between Juan Carlos, a Registry Collection representative (Cindy) and myself. For a large part of this conversation I was listening to the other two politely argue as to who set the values each pointing to the other. Once again I was caught in the middle between Vida and Registry Collection.
The fact remains that we agreed to a set of rules and changes are being made at your will with no input from your patrons and certainly with no regard for our allegiance and loyalty to you- this loyalty is obviously one sided. We are not newcomers- we are loyal owners for over a decade. We deserve better communication and certainly more communication and interaction when such substantial modifications are being made to agreements we signed over a decade ago. We have made investments with you in good faith and expect to be treated in a fair manner. Attempting to schedule a vacation through our investment has become a miserable experience. I certainly accept that times change and situations have to be adjusted for incoming new customers but I fully expected that the annual 5% maintenance fee escalator along with new customers you bring in would handle these adjustments.
I feel I have been taken advantage of and would sincerely appreciate hearing from you as soon as possible regarding a resolution.

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eSprouse
, US
Nov 05, 2020 3:25 pm EST

Hope they have the intention of solving your problem, if not your best option is to cancel your contract with them if you see that they are not willing to help you. The best way by doing it is by the legal way, look for options and be deeply skeptical on who you hire to help you with your "timeshare".

https://www.timesharescam.com/blog/135-timeshare-points-for-sale/

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Grupo Vidanta?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Grupo Vidanta Customer Service. Initial Grupo Vidanta complaints should be directed to their team directly. You can find contact details for Grupo Vidanta above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Grupo Vidanta. Discuss the issues you have had with Grupo Vidanta and work with their customer service team to find a resolution.