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Winn-Dixie

Winn-Dixie review: Pharmacy service

D
Author of the review
8:38 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

11/20/2020
Waited in line 10 minutes behind 2 people to pick up prescription that was ready, no problem with that. Was given a pen and paper and told to write down the information on my coupon, no problem with that although never had to do that before. Handed the paper back and was told to come back in 20 minutes where I would have to stand in line again because they were busy. I told them I had to leave because someone had driven me there and was waiting but they immediately had started talking with someone else and acted like they didn't hear me. I still don't have my prescription and not have found another ride back yet.

Update by DavZimm
Nov 21, 2020 9:52 am UTC

Also I was told that even though the prescription was ready I should have called ahead. I told them that I did, let it ring for a long time but no one answered. This may have been what irritated them since it's when they told me they were busy and to come back later.

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