Winn-Dixie

I am very disappointed with the experience my wife had at this Winn-Dixie. Don the store manager’s behavior toward her was unprofessional and unnecessarily rude. She came in to work and assist as part of her job, and instead of being treated with basic respect, she was spoken to in a hostile and dismissive manner. My family has shopped at this location for years, but this interaction has made us reconsider returning. Customers and employees deserve to be treated with courtesy, and management should set the example.

My Name is D'Miyah Jones I currently work at 703 Chaffee Winn dixie. Over the Past several weeks My customer Service manager Jessica Harth has been putting her job onto other customer service associates. Specifically, when it comes to issues in the front end as far as fixing things in the system with registers or looking for shortages in registers or making corrections in self check out. Jessica Harth has not been active in her front end. Let alone to even making the schedules or who is working on certain days. Recently Jessica Harth had sent me a message on March 17th in regards of an audit from a till that was short. When I was unable to answer her call and I had responded back "hello it is a family day could you text your concerns to me about the till?" Jessica Harth did not respond until March 19th the Friday morning Demanding we ne need to talk. I went into work under the assumption she was here. To my shocking Suprise she had told other customer service associates to not count the safe for me and to wait. I am the Full-time Customer Service associate. After being told by my own collogues were instructed not to give the safe to me it made me very upset, and I waited approximately Thirty minutes waiting on my customer service manager to arrive. When she did finally arrive my store manager Jorgan Harrell sat in the office. I soon get upset because she said she just wanted to talk about the till, instead made accusations about where the money is. Even though I had left a paper trail of all my notes. She proceeds to ask did I take the money home or slide into my pocket? In my two years of working at Chaffee Winn dixie never have I never felt so insulted. I have never gotten written up. I am a well-respected customer service associate who has never called out or missed a day and willing to help the other customer service associates even on my day off. To walk into a job that I break my neck for just to be treated like a criminal. Jessica Harth has made it very hard to feel comfortable at my place of work as also been very unprofessional after the talk in the office. She still treats me like I am at fault even after the money was found simply in a self-checkout error. When the incident did occur, she did not even ask the cashier or go through simple steps of all possible outcomes. Jessica did not apologize for her mistreatment and accusations she made towards me. Jessica Harth continues to antagonize me and my other fellow African American associate Max. We are the only ones who constantly are having to prove our place that we have worked to be in. It is not fair to constantly feel like you have a target on your back.