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Winn-Dixie

Winn-Dixie review: Bakery customer service - or lack thereof!

R
Author of the review
6:46 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

On 03/27/2022 while shopping at my local store on Sample Road in Margate, FL. I saw that there were Pan de bonos in the bakery case. There was a woman there taking bread off of a rack, and she saw me standing in front of the base waiting for assistance. She completely ignored me, and continued to take the bread off of the rack. I stood there for quite sometime without any assistance until finally someone from the deli saw me and and asked if I had been waited on. I said no, not yet, so he yelled over to her and told her to come and help me. She finally came over and I said "good morning" and did not receive any type of response or acknowledgement. I told her what I wanted and she put them in the bag and put a label on it and handed it to me. I told her "thank you" and again she completely ignored me and walked off. I complained to the manager about her rudeness and he said that he would speak to her, but I know it most likely will not go anywhere. If you have people in place that hate doing their job, then please replace them. It is not fair to your customers.

Desired outcome: I desire that she be counseled and advised to remember that her main job duty is taking care of her customers.

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