SUBMIT A COMPLAINT

Windstream Communicationspayment not received

1
B Sep 14, 2018 Review updated:

I did not receive a bill for June services due in July. I sent my check with no payment slip and now am told you did not receive it, Someone did because it was deposited. I have a copy of the check both front and back. I would like to receive credit for my payment and have the late charges removed. Any help you can give would be appreciated.

Thank you.

Mrs. J W Dean

Responses

  • Wi
    Windstream Latoya Oct 25, 2018

    Good Morning, Mrs. Dean. I am LaToya and I manage web-based reviews for Windstream. I have been able to locate your account. The misapplied payment issue was resolved on September 13, 2018. I apologize that you experience this inconvenience. If you should have any further questions or concerns please feel free to contact me via email at [email protected]

    Thank you,
    LaToya
    [email protected]

    0 Votes

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