Window and Door Installation Featured Reviews
Fieldstone Windows and Doors - Window and door installation
We hired Fieldstone Windows and Doors to install $450,000 worth of Loewen windows. They were recommended by Loewen and certified to install their windows. Unfortunately, Fieldstone does not know how to follow Loewen guidelines for new construction. They completely destroyed some of the windows and the building envelop. Loewen was destroyed. They didn't use...
Comfort Windows & Doors Syracuse, NY - Window warranty
I purchased windows through Comfort Windows in Syracuse, NY, which were manufactured by Alside. Four of these windows developed defects that should be covered under the warranty. On June 4, I notified Comfort Windows of the issue. On June 5, I submitted photos of the defective windows. On June 9, I received a denial citing missing serial numbers. That...
Energy Wise Windows - Windows break down, coils replaced in two windows, now a third needs replacing.
I bought windows for my home, April, 2010 and have had nothing but trouble, two window coils have had to be replaced, now a third needs replacing costing me hundreds to have someone come and repair them. The manufacture is charging me for the parts and their lifetime limited warranty stinks. Beware also they state windows are made to keep out cold, when my...
Read full complaintDirect Remodels LLC - Window & door sales and installation
Direct Remodels LLC is a scam. They lie about how long they have been in business - they claim 30 years family owned and operated; yet they have only been in business for 7 years. The owner of the corporation, Danny Vecchio, opened it in 2017. At that time he was working for Morgan Exteriors. They fired him in late 2019 or early 2020. Was he working for...
Read full complaintFAS Windows - Windows and doors installation
July of 2022 my wife and I wanted to replace 3 windows and install a set of French doors. It took until February of 2023 for the first time they would.come out. Upon inspection of the product 2 of the 3 window frames were broken. FAS said it would take 3 months to get replacements. July of 2023 which made it 4 months and not 3 like. they said they came out...
Read full complaintComfort Windows and Door - Do I need an appointment if not what is the next step.
4/23/23 Submitted online request for service work on a screen door that was under warranty. Glass was broken and needs replacing. 4/25 Received call back, a message was left to return Comfort's call at Danielle's direct line. Return calls from me were made on 4/28, 5/1, 5/2, 5/3 some days multiple times. The general phone number at the Rochester office...
PG Glass Durbanville - Window
We had an incident whereby my daughter's vehicle was broken at a parking area. The insurance claim was submitted. Jacques Steenkamp, at the PG Glass Durbanville Branch, promised the window would be at the branch by the end of that week. It was coming from JHB. She had to phone every day to confirm. At the end of the week, no window with an excuse the truck...
Read full complaintSierra Window Concepts - Extremely poor quality windows and sliding glass door
This company made it appear that they offered such high quality products and it would be done within 30 days. Purchasing 21 windows and a sliding door. We signed a contract in July and they did not do the work until October. Within a year we noticed that the windows would not close properly or completely and air was coming through. We contact the company...
Read full complaintEco Choice Windows and Doors - Incorrect order and dishonesty
From the beginning, a guy named Joe who is very knowledgeable and friendly will sell you a pipe dream and offer little extras and discounts making you feel like he’s doing you a favour and this guy really knows what to say to get your business. Then, the reality sets in and it’s downhill from there. Here’s what you can expect next, the installer will text...
Read full complaintThe Window Store Inc St. Anthony Mn - Window installation in my home.
In September of 2021, we hired The Window Store located in St. Anthony, Mn to install 15 windows in our home. We scheduled installation and informed it would be five days. When we arrived home on the fourth day the installers were gone, the front door into our home was still propped open. The installers removed our back splash for no reason and took the...
Champion Window Company of Atlanta - Incorrect order
On 03-04-2022 I was entered into a contract by Mr. C W with Champion Windows of Atlanta to have installed 4 double hung windows with grids at My home in Decatur GA., after careful scrutiny of the contract I realized that non of the windows were listed to include grids also one window was listed as a picture window, my house does not have a picture window. I...
Read full complaintPella Window and Door Showroom of Richmond - Securing a repair on the product
On July 27, 2020, I entered into a contract with Pella Window and Door Showroom of Richmond, 9830 Mayland Dr. Ste A, Richmond, VA 23233. I purchased a: 3/4 oval door & full sidelights with dahlia exterior/alaskan storm interior, frame kensington decorative glass with black caming, camelot exterior handle in satin nickel finish avanti interior handle in...
Zac, Window World Of The Green Mountains - Window installation
We have reached out to customer relations and spoke with Rebecca twice. She assured us both times that someone would get back to us in 24 hours, no one has reached out. Below is a summary of what we have been through with the franchise owner, (Zac, Window World of the Green Mountains). We had 6 windows installed in 2020 and an additional 6 windows in the...
Wincore Windows - Window units
Installed 5400 series instead of 7700 series they say they are the same, I talked with BJ Tucker with Wall Zone in Pelham Al. I asked him about the 7 casement windows and the 4picture windows that had been installed the 5400 series are the less quality than the 7700 series from the literature the 7700 series is the better windows I fill that I have taken
Read full complaintMr. Shield - Replacement screen protectors under warranty
I have been trying to contact Mr. shield for several months and no response has been made to me. I read in some of the reviews it stated that this company does not respond back to its customers and if there are any issues to go through Amazon to get the replacements I am extremely upset please have this situation rectified it's in my purchase history that I...
Read full complaintStickr LLC - Decal
Was emailed that I was to receive decal to put on back window of my car. I waited but never was received. Finally got tired of waiting that I completely forgot. Until I saw my bank statement. That when I saw charge on account. Item was never received and would like refund amount back in account. I would appreciate all that you can do to resolve this matter. Thank you
Read full complaintPGT - Windows
Moved into a home built in 2006 and every window in our home is by PGT and has Fogging in everyone - Looks dirty and cannot see out windows. I called PGT to discuss issue. They admitted it is there issue with the windows but since I purchased home the warranty does not convey and not there issue. I asked to talk to manager and the rep was not nice and said...
Read full complaintWindow Design Group - Window installation
My husband and I purchased windows from Window Design Group and to install them as well. We paid $8424.00 they were supposed to take the deposit out first then the 2nd payment after the has started then the final right when they finish or right before. They took out the entire payment the first time. It's been over a year and they still haven't finished...
Read full complaintOgotobuy.com/curtainsmarket.com - curtains
I ordered curtains from… I ordered curtains from curtainsmarket.com they also do business as ogotobuy...within hours they reached out to me and asked which style curtains that I wanted because the picture of the curtains I paid for showed 3 different styles. I realized immediately that I wasn't dealing with a professional company due to the...
Read full complaintDavid Janzen - Home Improvements Services LLC - shower door install
Came to my home 09/05/2019 to install a simple single shower door, took him from 9am until 4pm. Shower door leaks around the edges. Cut metal on my carpet instead of using the tile or hardwood floor. Charged me way over what he said the job would cost because it took him longer, not my fault he did not what he was doing. What a terrible job, now have to...
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