Whirlpool Corporation / rebate
I bought 6 KitchenAid appliances on 11/12/18, mailed in a rebate form on 11/20/18 for $800 rebate on 6 appliances, mailed in serial #s on 3/28/19 when I had the appliances installed. I received a postcard today 4/15/19 that said I do not qualify for the rebate as"receipt did no include sufficient quantity of appliances". I called the phone # given and was told I had to submit the serial #s online or call them in to receive the rebate. I spoke with a customer service rep and then the supervisor of rebates (Rene) who told me there is nothing to be done as I should have called or done online. There are 2 places on the form that tell me mail submission is acceptable. There is 1 place that tells me to use online or call only. It is not right that mailing the info in as instructed in 2 different places disqualifies my rebate. Please help. I can send you all the paper work I submitted-receipt, rebate form and post card. the post card has an ID # of [protected] [protected])-MTCH-[protected].
Whirlpool Corporation Customer Care's Response, Apr 15, 2019
Dear mowild1, we’re sorry to hear your rebate was denied. Unfortunately, we are unable to provide you further assistance with your rebate. Our customer service does not administer or process rebates. You would need to contact 800-942-7856 for further assistance.
More Whirlpool Corporation Complaints & Reviews
- Whirlpool Hot Water Heaters - product is junk, they don't honor warranty and the customer service sucks! 
- Whirlpool Gold Series Refrigerators - Model Gs6shexnl00 - electronic control pcb know defective by whirlpool - will not recall 
- Maytag / Whirlpool Centennial Washer Model#mvwc6esww1 - defective clothes washers 
- Whirlpool India / Refrigerator - whirlpool refrigerator found defective! 
- Whirlpool - I hate this stupid thing 
- Whirlpool / Cabrio Washer - wpw 
- Whirlpool India - Mastermind Refrigerator - non-functioning refrigerator
- Whirlpool - whirlpool dryer handle!
- Whirlpool Air Conditioner - not working due to many drawback 
- Whirlpool - defective kitchenaid products