Whirlpool review: wall oven

My wife and I remodeled our kitchen a year ago (Nov., 2014) and recently we used the self-clean feature the oven came with (Oct., 2015). That apparently fried the electronics. No big deal, right. Oven breaks due to no fault of the customer. Whirlpool will replace it, right? Nope. Whirlpool customer service says sometime in the next month a guy will come by to pick up the broken piece of s*** and will give us a check for the purchase price. We're on our own to replace it and pay for installation. Since they don't make the model we bought an longer, a replacement similar to what we had is now double the price! So, we had a perfectly good oven until two weeks ago and now we have to spend $700 to replace it. Needless to say it isn't being replaced with a Whirlpool. We'll never buy another Whirlpool again and we're telling everyone we know our story. Whirlpool is horrible!