CB Fast Food Chains Whataburger Complaints #322-341

Whataburger review: whataburger and service ( 2 comments)

Ms Janet of Spring, US

Apr 24, 2019 9:33 pm UTC

I went through the drive through and the male cashier ask me to pull up because the had a long line behind me, there was a van in front of me which caused me not to pull up leaving the tail end of my truck to be at the window; the male cashier came out 3 times asking me to pull up; i said I can't he said I don't care. I called Manager Karoline Pardue on the phone while in-line to complain and she said unprofessionally we are doing breakfast and lunch. I disconnect. If that is her reason then more employees should be on duty to perform accordingly for lunch. I will never go again. The food was thrown together and not hot. I spent $7.62 for medium tea and Whataburger. I went for my son i go to Chick-Fil-A due to this unprofessionalism and long waits in the drive through.

2 comments

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kneelfist

Winchester, CA

111 comments

kneelfist of Winchester, CA

Apr 24, 2019 10:14 pm UTC

It is a shame that someone old enough to drive does not know how to think. They hire more people they raise their prices.

Rickthadick

Chicago, US

3 comments

Rickthadick of Chicago, US

Apr 24, 2019 10:44 pm UTC

Verified customer

And that's why you work for someone to earn your paycheck.. simpleton, linear thinking process.

Hire more, the lines move faster, more people enter the lines and are happier. Consistent slow service makes people less willing to spend their money especially on cold burgers.

One whataburger pays for the salary of one employee. They don't need to hire an army maybe another 3 or 4.

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Whataburger Contacts

Whataburger phone numbers

+1 (210) 496-4000

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100%
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San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Whataburger emails

customerrelations@wbhq.com

100%
Confidence score: 100%

Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

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Jun 13, 2026
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