CB Fast Food Chains Whataburger Complaints #142-161

Whataburger review: Service

MoonRocket of Dallas, US

Jan 14, 2022 9:25 pm UTC

Terrible Service and they Lie to your Face
I have been patronizing the location at 3105 Forest Ln, Dallas, TX for 6 years. I will no longer order anything there for myself due to the terrible service but, my young son wants some offerings so I continue to patronize this godawful POS whataburger for him. The problems I have encountered here are too numerous to recount. I will relate what happened this morning. Went through drive through. Ordered 2 Iquitos - egg and cheese only. The employee said "2 bacon and egg Iquitos". I said "no. Egg and cheese only, no potato, no bacon, no sausage." when I got to the register the clerk said "2 bacon and egg Iquitos". I said no. Egg and cheese only. She looked at the receipt and said okay, these are egg and cheese only. I was late to a doctor's appointment. I handed her the money and started driving home to take the breakfast to my son. I looked at the receipt. It clearly said "bacon and egg - no cheese". I did not have time to go back to the store. The Iquitos were bacon and egg. She lied to my face. Similar experiences have happened over and over and over for 6 years. These people are awful. Terrible. Worst service on the planet. Whataburger lies. They're awful. They suck.

Desired outcome: Whataburger should go out of business due to terrible service

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Whataburger Contacts

Whataburger phone numbers

+1 (210) 496-4000

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100%
Confidence score

San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Home Office

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Whataburger emails

customerrelations@wbhq.com

100%
Confidence score: 100%

Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

Whataburger social media
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Jul 31, 2026
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