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Western Dental Customer Care Service

Western Dental Services, Inc.

530 South Main Street
United States - 92868

Customer Support Phone Numbers

+1 866 319 9409(Customer Service) 7 10
+1 800 579 3783(Make an Appointment) 1 5
+1 888 256 9976(Auxillaries and Staff) 0 4
+1 866 620 8390(Billing Information Arizona and California) 3 5
+1 888 891 2354(Billing Information Nevada) 0 1

Western Dental Complaints & Reviews

Western Dental / scheduling for timely service

Bethany Schmidt on Oct 12, 2017
We are in the redding California office. We had a 9am appt. we were called back to be seen at 1010. We were visited by the dentist at 1027 almost an hour and a half past our appointment. We finished our appointment at 1110. The dentist apologized. We made the appointment first thing in the...

Western Dental / dental bridge

Miphybear on Oct 6, 2017
I had my bridge done 5/21/16, 2 nights ago on 10/4/17 my bridge fell out when I took a bite of garlic bread. I scheduled an emergency visit with smiles dental clinic because I felt if I spent $1500 on a bridge at western dental and it fell out after a year it was some pretty Dr appt dental...

Western Dental / crown

Jeni Thomas on Sep 27, 2017
I have been working on getting a crown for my tooth for months now. 4 times we have had to attempt placement of the crown and remold the crown, send it in and wait for it to come in again. This was a lot of pain and a lot of lost work. Finally when I'm ready to give up, it fits, to last...

Western Dental / dental service provided

Kehvin Antawn on Aug 23, 2017
Chat Conversation Start AUG 5TH, 12:29PM Worst possible experiences ever!! Time that I can never have back wasted due to incompetence of Western Dental Orthodontics. I relocated from out of state to CA. I notified both offices weeks before I moved. First visit at the new office was as expected...

Western Dental / unethical behavior

JanisMartin on Aug 17, 2017
I am a client of Western Dental 1332 E Yosemite Ave, Manteca CA 95336. I paid over $1, 500.00 to have them make partials for me. The partials did not fit from the first try in. I went back for adjustments over and over again. They could not resolve the issue and I began to have...

Western Dental / I am complaining about the dentist

Claudia Barron on Aug 11, 2017
Hi my name is Claudia Barron, and Well today I had two appointments, I knew since i got there that it was going to be a lot of waiting. Receptionist was very friendly and let me know there was a wait for both my appointments.. After 3hrs of waiting for my last appointment I get my X-ray...

Western Dental / livermore office

Esther Rios on Aug 7, 2017
My daughter went in on saturday 😡 after 2 hours of waiting, she was called in. They had taken x-rays and then told her before she can get any work done she has to get a deep cleaning, price $1200😳😳😳 what, we could not believe the price. So because she can't come up with $1200 for cleaning...

Western Dental / dentîst and office mgr yeärs

tonyalyn on Jun 25, 2017
april 2017 had and apt. to get upper dentures replaced after 20 years änd dentures on bottom explained i dîdnt want it to take 3 to 4 months to do if so i would go someplace else tey said it wouldnt take that long . so go to my first apt and was told have to get ok for uppers .they would contact...

Western Dental / refund

Julianna1. on Jun 15, 2017
They did not record my phone call where I clearly state I don't want to be charged twice and I'm paying it early however they still took out another payment and they don't want to refund me when it's clearly their fault this is ridiculous I will never go here for general work again. I...

Western Dental / my tooth dead now because appt. schedulers never said anything about doing. "walk in" and the appt times were weeks out.

Glendle McPherson on Jun 11, 2017
Confirm...however I will try and do a walk in on the 12th. Because a friend said I should try. I have had a tooth emergency for over two months and been unable to schedule a appt that is more timely for an emergency. It is now critical and the tooth was knocked completely loose last week...

Western Dental / customer service

Lili t Humberto lopez on Jun 5, 2017
The girl in the front, I don't know her name but she has tattoos in all her hands and fingers..on 1101 truman s.t in San Fernando .ca 91340 Suit A .. she is very rude, impatient, and so lazy! It's the third time I go and she does not write the information on the computer system! I had...

Western Dental / denied service

BrenLy on May 12, 2017
I was just late for a few days. My account it's almost paid in full. At the office at Monte Vista Vacaville, CA at the office they denied the services until I made a payment. The account number is 83562. The staff Natalie was very rude and disrespectful saying thst I had pay late before. I...

Western Dental / poor customer service

eastman1980 on Apr 29, 2017
My daughter's appointment was at 9:00 AM and was not called until literally a few minutes before 10:00 AM. Once we were there, the doctor relayed a message to us that my daughter should eat before she started on cavities because she will be numb for 2 hours. I ended up leaving and coming...

Western Dental / billing and customer service

Charles Bonner on Mar 23, 2017
Worst experience ever!! Timeline: 1st visit 1989 and many visits since 1989 - had major work in western dental hawthorne blvd, lawndale, ca 1992 to 1999 numerous minor visits 2001-2002 - visits for after assault work Cathedral city March 2012 - spent $6, 000 over what my insurance crown...

Western Dental / charged $2700 for root canal and crown and cleaning

danseidner on Mar 17, 2017
Tooth was infected and was told it needed a root canal. Was also charged for a deep cleaning which evidently never got done. It took over three months and a second root canal because infection never went away. All while suffering extreme pain from infected tooth. Finally we decided to get...

Western Dental / western dental in san francisco ca

jehanalabsi on Feb 17, 2017
western dental in san francisco CA i had my mother to do her denture her age that time 71 years old and i was clear to western dental staff that my mother old and doesnt speak english and please if there is anything you need let us know and i put my name and my sister name and we paid...

Western Dental / overcharge and waiting for a refund

ellyh on Feb 11, 2017
This was by far the worst experience I have ever had at any type of medical/dental facility... I was seen fairly quickly, the dentist and assistant were decent, but while I was lying in the exam chair (in excruciating pain from an exposed nerve in my tooth) This receptionist kept coming...

Western Dental / scheduling nightmare

Amslee on Feb 11, 2017
Iv had 4 appts in the past month for me and my children. Always had to wait 2 to 3 hrs to be seen. Its ridiculous! It took me 4 hrs for my appt and it was just xrays and an exam. Then they quoted me almost twice as much as my second opinion did. Its harder to wait 2 or 3 hrs when you have...

Western Dental / an assistant of the name of sabrina sticklin

Bridgetnelson on Feb 7, 2017
Theres a rda at western dental napa ca. That's always high of marijuana when she works I been seeing her rolling her joints on her 10 min breaks and on her lunch hour. After lunch she's high and assisting she smell like weed. This is a perfessional work place not a cannibas work place. I'm...

Western Dental / refund money and terrible customer service!

Pada on Jan 11, 2017
I am a current patient at Unique Orthodontics and was referred to Western Dental for some services concerning my broken molar teeth at the bottom of my right teeth. I was told that I wouldn't be able to continue my treatment for braces until I get my molar fixed. I had went through the...

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