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Western Dental Customer Care Service

Western Dental Services, Inc.

530 South Main Street
United States - 92868

Customer Support Phone Numbers

+1 866 319 9409(Customer Service) 4 6
+1 800 579 3783(Make an Appointment) 1 3
+1 888 256 9976(Auxillaries and Staff) 0 2
+1 866 620 8390(Billing Information Arizona and California) 3 3
+1 888 891 2354(Billing Information Nevada) 0 0

Western Dental Complaints & Reviews

Western Dental / denied service

BrenLy on May 12, 2017
I was just late for a few days. My account it's almost paid in full. At the office at Monte Vista Vacaville, CA at the office they denied the services until I made a payment. The account number is 83562. The staff Natalie was very rude and disrespectful saying thst I had pay late before. I...

Western Dental / poor customer service

eastman1980 on Apr 29, 2017
My daughter's appointment was at 9:00 AM and was not called until literally a few minutes before 10:00 AM. Once we were there, the doctor relayed a message to us that my daughter should eat before she started on cavities because she will be numb for 2 hours. I ended up leaving and coming...

Western Dental / Billing and customer service

Charles Bonner on Mar 23, 2017
Worst experience ever!! Timeline: 1st visit 1989 and many visits since 1989 - had major work in western dental hawthorne blvd, lawndale, ca 1992 to 1999 numerous minor visits 2001-2002 - visits for after assault work Cathedral city March 2012 - spent $6, 000 over what my insurance crown...

Western Dental / Charged $2700 for root canal and crown and cleaning

danseidner on Mar 17, 2017
Tooth was infected and was told it needed a root canal. Was also charged for a deep cleaning which evidently never got done. It took over three months and a second root canal because infection never went away. All while suffering extreme pain from infected tooth. Finally we decided to get...

Western Dental / Western dental in san francisco ca

jehanalabsi on Feb 17, 2017
western dental in san francisco CA i had my mother to do her denture her age that time 71 years old and i was clear to western dental staff that my mother old and doesnt speak english and please if there is anything you need let us know and i put my name and my sister name and we paid...

Western Dental / Overcharge and waiting for a refund

ellyh on Feb 11, 2017
This was by far the worst experience I have ever had at any type of medical/dental facility... I was seen fairly quickly, the dentist and assistant were decent, but while I was lying in the exam chair (in excruciating pain from an exposed nerve in my tooth) This receptionist kept coming...

Western Dental / Scheduling nightmare

Amslee on Feb 11, 2017
Iv had 4 appts in the past month for me and my children. Always had to wait 2 to 3 hrs to be seen. Its ridiculous! It took me 4 hrs for my appt and it was just xrays and an exam. Then they quoted me almost twice as much as my second opinion did. Its harder to wait 2 or 3 hrs when you have...

Western Dental / An assistant of the name of sabrina sticklin

Bridgetnelson on Feb 7, 2017
Theres a rda at western dental napa ca. That's always high of marijuana when she works I been seeing her rolling her joints on her 10 min breaks and on her lunch hour. After lunch she's high and assisting she smell like weed. This is a perfessional work place not a cannibas work place. I'm...

Western Dental / Refund money and terrible customer service !

Pada on Jan 11, 2017
I am a current patient at Unique Orthodontics and was referred to Western Dental for some services concerning my broken molar teeth at the bottom of my right teeth. I was told that I wouldn't be able to continue my treatment for braces until I get my molar fixed. I had went through the...

Western Dental / Dentures don't fit right

Connie S Owens on Dec 5, 2016
The process began about two months back, cannot find the exact date of the first appointments but should have known then I would have difficulty. Limited with Denti-Cal. The first time I was scheduled for a denture repair, no technician and by that time I was hungry, distressed and tired...

Western Dental / Bear Valley Rd, Victorville / Poor customer service and prompt appointment managing

On DECEMBER 3, 2016 my daughter Candilynn Satterwhite had an 8:00am appointment we arrived at 7:55am we were the first to check in. Other 8:00 appointments arrived after us signed in after us but was called before we were she did not get called until 8:48 I asked the receptionist why wa...

Western Dental / Dentist - billing

Tcct on Nov 25, 2016
Following correspondent clinics of both Medi-Cal and 1Dental, went to the Vacaville office for the free exam to get started on a course of some serious work (that time of life when teeth just break). Waited about 25 mins. got x-rayed, then looked over by Dr. Lopez, really fast. The assistant...

Western Dental, Tracy, CA / The amount of time we waited is absurd!

Bruno Martinez on Nov 17, 2016
Every time we go they make us wait a lot but today 11/17/16 they made us wait two hours and a half to continue with a treatment on braces but ended up not happening because we had to give them a paper signed by our other dentist that did cleanup and extraction, the absurd part is that they...

Western Dental / Problems with extra booking patients at the same time and bad attitude customer service

Orutra on Nov 10, 2016
I had 3 of mi kids to be seing today a my first kid was supposed to be seen at 2pm nothing happen untill 4:30 pm and after being seen told them about my next kid to seen at 4pm and it's almost 5pm nothing happend were still waiting .my las kid to be seen at 5pm there running late as the...

Western Dental / Denture/Dentist/cleanliness!!!

Cindyt on Sep 16, 2016
I finally talked my boyfriend into getting dentures, I had such a wonderful experience with the western dental I went to in Sacramento (on florin and bowling) I just assumed they were all about the same. "I was so wrong" his insurance set him to the one in Sacramento ( on Stockton Blvd and...

Western Dental / I wait time and how rude they are

1398lemon on Aug 3, 2016
Now I made app t at 230 I I wasn't seen until 430 that don't make no scent why what is the spot sit for me I was very in happy with them I would no seen nobody to them the one in East San diego 4112marbought San Diego I will never do it The people was very. Rudyard and by No kind of customer sever

Western Dental / Dental Work

MGroh on Jul 15, 2016
I went to Western Dental in Rancho Cucamonga, Ca. in January 2016 for tooth ache. I knew going that I would need my bottom teeth pulled and would need dentures. I waited to see the dentist longer than I saw the dentist. She came in looked at my teeth and x-rays rambled off what needed to...

Western Dental / Fraudulent billing practices

Karl Carrasco on Jul 8, 2016
I started some dental work earlier this year. Just a replacement crown which cost $930 total. But I was late on a couple of due dates and they charged me $25 per incident. Last month in June on the 22nd, I was notified by someone in their corporate office that I would be charged another...

Western Dental / Dental Service

jeff123344 on Mar 17, 2016
“2005” Los Algadonas Mexico. I crossed the border to have some dental work done. I couldn’t afford the insane prices of American dentistry. As I crossed through the gates I found the small hands of children all around me. “Chiclets” one called out. The boy at his side shoved a small tin can...

Western Dental / Unanswered questions regarding my daughters ortho treatment

Victoria Gumila on Mar 7, 2016
My daughter Michaella Gumila went to Western Dental for braces. The duration of the treatment was 18-24 months. During the course of treatment, my daughter's personal dentist was calling the ortho to coordinate the next plan of treatment as we know that she will need transplant after...

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