Station Dental Group
reviews and complaints

My kid got his teeth cleaned at Station Dental Group, PC in August . Our insurance covers cleanings, but they said his teeth were in bad shape and he needed extra cleaning that would cost more. They said it would be $300 more, but when we got the bill, it was $941! These guys are so shady and try to trick people into getting treatments they don't need. They won't even talk to us about why the bill is so high and now they're calling us and saying they'll send a debt collector after us. Stay away from this place!

I went to Station Dental for a teeth cleaning, but it didn't happen. The hygienist looked at my teeth and said I needed a sleep Apnea device. I was confused, but the dentist came in and said the same thing. I told her I just wanted my teeth cleaned, but she said I had cavities. The office manager came in and said it would cost over $1000 to fill them, even though I had good insurance. She refused to do the plan my insurance covered and said they ran out of time for my cleaning. She took off my bib and sent me to the lobby. Later, I got my cavities filled by another dentist for $60 with insurance.

I went to Station Dental Group, PC with my fam and it was a mess. My hubby went in for his exam and they took him back for xrays without me. I waited for 40 mins and then found out they didn't give him the form to sign. They said I couldn't be there for his plan of care talk with the doc. The tech was sneaky and the dentist was a coward. No kindness or fam vibes here. I know my *** and they need to watch out for fines. We're going to a new dentist and they can keep their xrays. All I wanted was to meet the dentist, but they lost out. They were dishonest and we won't be back.

I've been going to Station Dental Group for a while now, like 5 years or something. I went in for my regular cleaning and thought it would be free because of their insurance program, but they said I needed new xrays and an exam too. They said it would be $55 for everything, but I didn't want all that. I just wanted the cleaning. But they said that's how it's done and it's all included in the thing. So I went to the back and they did all these x-rays and stuff and checked my gums with a probe thing. The hygienist said all these numbers out loud and I didn't know what they meant. But then she said I needed a deep cleaning and I didn't have time for that, so I said just do the regular cleaning. But she said that wouldn't do any good and refused to do it. She said the front desk would tell me how much it would be. And it was like $1500! I was so shocked. And I never got the free cleaning I was supposed to get. So I went to another place for a second opinion and they said my gums were fine, just a couple areas to focus on. And they didn't say anything about the cracked teeth that Station Dental Group said I needed crowns for. So I would say if they say you need something expensive, get a second opinion.

Back in March, I went to Station Dental Group, PC and they told me I needed a crown. But now, my insurance company, United Healthcare, is saying I didn't need it and won't pay for it. Today, they called me saying I owe over $600! I already paid my copay, so it's not fair. Either the dentist did something wrong or it's the insurance company's fault. If I have to question the dentist's work, then what's the point of paying $1500 a year for dental care? If the dentist can't prove I needed the crown, they should write off the balance. If not, I might have to file a complaint with the state or even sue for malpractice. I don't have that kind of money, and I'm not the only one.