Katie Picco’s earns a 3.0-star rating from 0 reviews and 4 complaints, showing that the majority of floral arrangement enthusiasts are somewhat satisfied with their bespoke designs.
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funeral flowers
The funeral flowers for my nan's funeral were not delivered in time for the service (and no proof was shown to say they were delivered at all).
The company did a full refund but tried to get my credit card details off me when I had paid in cash.
The telephone conversations with this company were not very professional and I found them quite disorganised and rude.
Would not recommend.
0/10.
THANK YOU!!!
I would just like to thank Katie Picco and all of her amazing team for the stunning flowers they created for my Wedding in November, the service I got from them was outstanding. I also purchased my beautiful Ronald Joyce gown from their wedding shop, from start to finish Katie made me feel like a princess, she was so helpful and took off all the pressure off my big day, Being a curvy bride I was apprehensive about choosing a gown to suit my shape but Katie made me feel lovely in all of them! It was hard to choose in the end! I could not recommended this company enough . I will be sending my friend to you guys too! Thanks again! Xxx
Ripped me off
This woman ripped me off when dealing with my wedding flowers. I paid her alot of money up front and the day before the wedding i rang her to check that everything was in order. Having paid for Chocolate and cream coloured balloons she informed me that she didnt have any chocolate balloons and was going to do gold ones instead. I then had to go and get the chocolate balloons for her to blow up as part of my table displays, she has refused to reimburse me even though I had already paid her to supply the balloons. I paid her £100 for chocolate coloured chrystals to go in the bottom of the vases and again on the day before the wedding she informed me that she didn't have the chrystal and offered me two other options which I didn't like but had no option but to accept. She was over an hour late delivering the flowers on the day and had not supplied the right amount of buttonholes, it was too late to get any more because of her lateness, she lied about why she was late and when challenged about the 'accident' by someone who had taken the same route she backtracked on her story. The flowers were very poor quality and didn't last very long at all and when I went in to ask her for some money back she became very aggressive and threatening towards me. I have since spoken to a lot of people who have suffered very similar situations with her often with funeral flowers. She should not be allowed to stay in business.
The complaint has been investigated and resolved to the customer’s satisfaction.
Well ABC, how shallow of you to make an anonymous posting. Hiding behind anonymity. How would you like to have a posting like this made about you? You should have gone to trading standards. You are despicable.
Without a double - Katie Picco or an associate wrote this. Tut tut @ChiefStrange.
Is Katie Picco Legit?
Katie Picco earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Katie Picco. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Katie Picco has claimed the domain name for katiepicco.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Katiepicco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Katiepicco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Katiepicco.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Katie Picco.
However ComplaintsBoard has detected that:
- The website belonging to Katie Picco has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Ripped off
This woman ripped me off when dealing with my wedding flowers. I paid her a lot of money up front and the day before the wedding i rang her to check that everything was in order. Having paid for Chocolate and cream colored balloons she informed me that she didn't have any chocolate balloons and was going to do gold ones instead. I then had to go and get the chocolate balloons for her to blow up as part of my table displays, she has refused to reimburse me even though I had already paid her to supply the balloons. I paid her £100 for chocolate colored chrystals to go in the bottom of the vases and again on the day before the wedding she informed me that she didn't have the chrystal and offered me two other options which I didn't like but had no option but to accept. She was over an hour late delivering the flowers on the day and had not supplied the right amount of buttonholes, it was too late to get any more because of her lateness, she lied about why she was late and when challenged about the 'accident' by someone who had taken the same route she backtracked on her story. The flowers were very poor quality and didn't last very long at all and when I went in to ask her for some money back she became very aggressive and threatening towards me. I have since spoken to a lot of people who have suffered very similar situations with her often with funeral flowers. She should not be allowed to stay in business.
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to work at this unorganised place. The owner was being rude to the customers and the employees. Please don't buy your flowers their and especially the wedding gowns.
The Owner was being not organised e.g losing the orders and misplace the items go with the flowers. The reason I left Katie Picco, is that the owner mistreated the workers.
Well MummaBear1, how shallow of you to make an anonymous posting. Hiding behind anonymity. How would you like to have a posting like this made about you? You should have gone to trading standards. You are despicable.
Katie Picco is a rip off merchant. she borrowed shoes from another nearby wedding company and sold the same shoes a minimum of £30 more expensive and well above RRP. I wanted a particular wedding gown, knowing the rrp and what it was, (due to be discontinued and knowing they had stock) I needed a local stockist. I ordered my gown, she ordered it in the wrong size, and didnt order it until 3-4 months AFTER i paid her the money and only a month before it was due to be collected in Feb2012 i got it in the June. I had called up the company she ordered it from to keep chasing as I had heard rumours about her. She was rude and verbally abusive over the phone. When trying the dress on she pulled the lace and broke 3 of the loops, and refused to fix them.
She has appauling customer service, rude and agressive. I think if im honest some of the positive comments here either she or her friends have written to try and give a positive against the many negative reviews ive heard.
Please lets get all the brides and customers she has ripped off and let down and make official complaints
I am absolutely positive that the comment above beginning "WE HAVE JUST HAD THE MOST BEAUTIFUL CHRISTMAS WEDDING THANKS TO THE WEDDING CENTRE AND KATIE PICCO" is actually from Katie herself, pretending to be a bride leaving positive feedback. The way she words her emails is identical to this which rang alarm bells for me as soon as I read it. There are a few distinct things... A lack of full stops and correct sentence structure. Poor use of uppercase letters, ie. when beginning a new sentence and randomly the word 'gown' with a capital G! These are all things absolutely typical of Katie, along with the telltale long rows of kisses and triple exclamation marks, all of which can be seen in this fake review! It is an embarrassment! A very poor effort Picco...
OMG - She's then edited the fake review, changing all of the points I've called her up on. Could that then make it any more obvious?! Again, I'm so embarrassed at this lady's desperation and underhand behaviours.
I can not thank Katie enough for my gorgeous flowers and stunning Ronald Joyce gown, Katie has a heart of gold and made my Wedding day the best day event. We had so many compliments about our flowers and I truly felt like a princess in my gown! Thank you again Katie xxx
WE HAVE JUST HAD THE MOST BEAUTIFUL CHRISTMAS WEDDING THANKS TO THE WEDDING CENTRE AND KATIE PICCO
I had chair covers with lovely burgundy sashes
Flowers were brilliant everyone loved them We had them hanging from the ceiling
Pea lighting trees of flowers and candelabras
and my wedding Gown was absolutely beautiful
The service from start to finish was fantastic
Katie and team were all brilliant I'm just so pleased that my sister is getting married this September so that we can all go back ! Xxxxxxxx
I WOULD HIGHLY RECOMMEND THE WEDDING CENTRE FOR THE BEST SELECTION OF THE MOST BEAUTIFUL WEDDING GOWNS. AND KATIE PICCO FOR THE MOST WONDERFUL FLOWERS
Just had some flowers delivered (inter flora)
They looked like they were leftovers from the bin!
What a mishmash !
I couldnt disagree more! Katie and her team worked wonders for my Wedding and everything she did for us was perfecr. I also bought my dress, shoes and tiara from her and I did feel beautiful on my Wedding Day. All my bouquets, buttonholes, flower and balloon displays, and centre-pieces all looked amazing and everyone commented on how great they looked. She delivered everything on time and I always found her very friendly, polite and helpful. I have some wonderful photos of all her hard work for our Wedding and she could not have done a better job for us!
I worked for this so called florist for around 6 months (part time) and had to leave, I am a fully qualified florist and was appalled at her behavior towards her customers. Please be wary if using her, she barley keeps record of her customers orders, hence why so many get forgetten/neglected and her flowers are of poor quality. I am sickened that she has passed herself off as a florist because it is people like her who give florists a bad name.
She must be doing something right as she has been in business for over thirty years. I have brought flowers from her for over thirty years and have always been treated well by her and her staff. Perhaps its you who is the problem
Overview of Katie Picco complaint handling
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Katie Picco Contacts
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Katie Picco phone numbers+44 144 226 6228+44 144 226 6228Click up if you have successfully reached Katie Picco by calling +44 144 226 6228 phone number 1 1 users reported that they have successfully reached Katie Picco by calling +44 144 226 6228 phone number Click down if you have unsuccessfully reached Katie Picco by calling +44 144 226 6228 phone number 0 0 users reported that they have UNsuccessfully reached Katie Picco by calling +44 144 226 6228 phone number
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Katie Picco emailsinfo@katiepicco.com100%Confidence score: 100%Support
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Katie Picco address61 Waterhouse Street, Hertfordshire, Hemel Hempstead, HP11EA, United Kingdom
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Katie Picco social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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