The complaint has been investigated and
resolved to the customer's satisfaction
Wendy'sa manager

On 10/9/17 about 11 african American kids came in with 3 adults, they all ordered and Gabrielle Jass (a manager) started yelling at employees because they were confused on the order. And an African American girl about 10 says she needs her burger & Gabrielle goes to the sandwich station (right by the front) and says “I’m about to be really racist up in here” & repeats it. Another person waiting for their food comes up and says to Gabrielle “I don’t know what you are thinking but this is very disrespectful, everybody in Wendy’s can hear you” then he goes on to say “I don’t know who’s your manager and I don’t know how you even got this job” and he also said I’m very dissapointed. And all Gabrielle says is “I’m sorry” in a rude way and walks away. This behavior was uncalled for and I feel like somebody should check into it more. No manager should be a manager if they are gonna act like that.



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