CB Banks Wells Fargo Complaints #2-21

poor customer service

Brandy Gritts of US

Jul 17, 2026 9:17 pm UTC

Verified customer

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We contacted a local bank, was given a different advisors information to contact. Which I did contact, and have been communicating via email, and phone. I am helping my elderly mother with some banking as she doesn't hear well on the phone. This other advisor called her, she can't hear as previously stated, I went up and got on the phone with this other advisor (which this call was supposedly recorded) I was trying to figure out if he was calling regarding something else we were trying to get resolved, he became rude, agitated and aggressive to me.
I was/am completely shocked by his un-business like behavior. Of which he also said our local personal banker gave him our information regarding this issue, which is not correct, as she gave us a card for the advisor we're communicating with.

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Nov 06, 2026
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