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Wells Fargo review: Loan

Deb whitney of US

Feb 23, 2026 10:48 am EST

Verified customer

Featured review

Estate executor has been trying to pay off a loan for three months following the death of my ex-husband. Even though state legal documents have been provided of death certificate, estate documents etc. wf well not provide executor the payoff amount or allow a payoff appointment. Having me who has nothing to do with the loan for years to get involved. Someone is trying to give you all the $ back Wf would rather let it go to collects and get little to possibly nothing and ruin someone’s credit.

Claimed loss: 3 months of Hours and hours of time, stress that was not unnecessary to deal with this problem, emotional distress of dealing with ex and his family that was dredged back up from this issue, out of state trips to wf locations.

Desired outcome: You tell me, wf has paid over $2 billion to customers because of issues and that didn’t teach them a lesson. Continued occ complaints will insight more change

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Wells Fargo Contacts

Wells Fargo phone numbers

+1 (800) 869-3557

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Debit Cards

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Portfolio by Wells Fargo

+1 (800) 556-0605

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Express Send Service

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Foreign Exchange

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Application Status for Visa Credit Cards

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Auto Finance

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WellsTrade Online Brokerage

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Wells Fargo Private Bank

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Wells Fargo Online

More phone numbers

Wells Fargo emails

wfscustomerservice@wellsfargo.com

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Support

Wells Fargo address

420 Montgomery Street, San Francisco, North Carolina, 94104, United States

Wells Fargo social media
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Feb 24, 2026
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