CB Banks Wells Fargo Complaints #222-241

Wells Fargo review: Customer service

Alan Fleischauer of Santa Fe, US

Sep 09, 2021 5:18 pm UTC

Verified customer

Was at 241 Washington St. Santa Fe, NM and was trying to get a torn taped 20 dollar bill I received from your ATM replaced. Was handed a piece of paper with instructions to send to the treasury's office. I couldn't believe that it was my responsibility and without further customer assistance. I raised my voice in disbelief and tried to show her my ATM receipt which showed a balance of $193000. Dollars. Asked for the manager and the young lady stated she was the bank manager. Was told by another teller not to yell at her. Embarrassing enough to deplete that account this week. I have been a customer in good standing. I believe in customer service. I called customer care and was given instructions to take it to another Wells Fargo. Which I did and had great customer service and took less than one minute. My account ending in1883.

Desired outcome: Read above

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Wells Fargo phone numbers

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Wells Fargo emails

wfscustomerservice@wellsfargo.com

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420 Montgomery Street, San Francisco, North Carolina, 94104, United States

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Oct 30, 2026
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