CB Banks Wells Fargo Complaints #2-21

Wells Fargo review: Closed my account without resolving unauthorized withdrawals

Michelle Bien-Aime of US

Oct 06, 2025 6:09 pm UTC

Verified customer

Featured review

In May 2025, unauthorized withdrawals were made from my checking account ending in 9239 by Check Mart of Florida, Inc.:
• On May 8, 2025, I made an early payment of $335 to Check Mart.
• On May 26, 2025, Check Mart withdrew $268.75 without authorization, causing my account to overdraft.
• On June 6, 2025, Check Mart withdrew $268.69 using a different merchant name, again without my authorization.

Wells Fargo credited $537.50 to my savings account on September 4, 2025, even though the issue was with my checking account, which is what my complaint was about. They even charged $5 to that savings account, which I do not use.

Despite Wells Fargo confirming in writing that these withdrawals were not authorized by me, they closed my checking account without resolving the issue. I also filed a complaint online on September 6, 2025, but never received a response, and my dispute was closed without resolution. As a result, a negative balance of $609 remains on my credit report.

Because of their mishandling, I was unable to access my funds, overdue on bills, and forced to open new accounts elsewhere, causing significant stress and financial hardship.

I am seeking:
1. Reopening of my checking account.
2. Correction of all accounting errors so my May 8 payment and subsequent transactions are properly reflected.
3. Removal of negative reporting from all credit bureaus.
4. Written confirmation of these corrections.
5. Acknowledgment of the total mishandled funds, including unauthorized withdrawals, overdraft fees, and other related charges approximately $1,246.44.

Claimed loss: $1,246.44

Desired outcome: $2,500

Confidential Information Hidden: This section contains confidential information visible to verified Wells Fargo representatives only. If you are affiliated with Wells Fargo, please claim your business to access these details.

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 1

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 2

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 3

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 4

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 5

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 6

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 7

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 8

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 9

Wells Fargo - Closed my account without resolving unauthorized withdrawals - Photo 10

View 0 more photos

0 comments

Add a comment

Wells Fargo - loan refinance 380

Resolved

Wells Fargo - late payments / repo 26

Resolved

Wells Fargo - loss mitigation department 87

Wells Fargo - beware of this company! 35

Resolved

Wells Fargo - wells fargo holds insurance repair checks hostage 75

Resolved

Wells Fargo - insurance repair escrow

Wells Fargo - unethical behaviour for mortgage lender 2

Wells Fargo - Check on hold for 12 days!!

Wells Fargo - customer services

Resolved

Wells Fargo - closed credit card acct 2

Resolved

View all Wells Fargo reviews and complaints

Wells Fargo Contacts

Wells Fargo phone numbers

+1 (800) 869-3557

Click up if you have successfully reached Wells Fargo by calling +1 (800) 869-3557 phone number 1 1 users reported that they have successfully reached Wells Fargo by calling +1 (800) 869-3557 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 869-3557 phone number 1 1 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 869-3557 phone number

Debit Cards

+1 (800) 378-0575

Click up if you have successfully reached Wells Fargo by calling +1 (800) 378-0575 phone number 1 1 users reported that they have successfully reached Wells Fargo by calling +1 (800) 378-0575 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 378-0575 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 378-0575 phone number

100%
Confidence score

Portfolio by Wells Fargo

+1 (800) 556-0605

Click up if you have successfully reached Wells Fargo by calling +1 (800) 556-0605 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 556-0605 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 556-0605 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 556-0605 phone number

Express Send Service

+1 (800) 626-9430

Click up if you have successfully reached Wells Fargo by calling +1 (800) 626-9430 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 626-9430 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 626-9430 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 626-9430 phone number

Foreign Exchange

+1 (855) 872-2932

Click up if you have successfully reached Wells Fargo by calling +1 (855) 872-2932 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (855) 872-2932 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (855) 872-2932 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (855) 872-2932 phone number

Military Banking

+1 (800) 642-4720

Click up if you have successfully reached Wells Fargo by calling +1 (800) 642-4720 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 642-4720 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 642-4720 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 642-4720 phone number

Credit Cards Account Management

+1 (925) 825-7600

Click up if you have successfully reached Wells Fargo by calling +1 (925) 825-7600 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (925) 825-7600 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (925) 825-7600 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (925) 825-7600 phone number

International Collect Calls

+1 (800) 932-6736

Click up if you have successfully reached Wells Fargo by calling +1 (800) 932-6736 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 932-6736 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 932-6736 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 932-6736 phone number

Apply by Phone or Online

+1 (800) 967-9521

Click up if you have successfully reached Wells Fargo by calling +1 (800) 967-9521 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 967-9521 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 967-9521 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 967-9521 phone number

Application Status for Visa Credit Cards

+1 (877) 514-3717

Click up if you have successfully reached Wells Fargo by calling +1 (877) 514-3717 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 514-3717 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 514-3717 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 514-3717 phone number

Application Status for Propel American Express Cards

+1 (877) 517-1358

Click up if you have successfully reached Wells Fargo by calling +1 (877) 517-1358 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 517-1358 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 517-1358 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 517-1358 phone number

Redeem Rewards

+1 (800) 357-6675

Click up if you have successfully reached Wells Fargo by calling +1 (800) 357-6675 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 357-6675 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 357-6675 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 357-6675 phone number

Home Mortgage Account Management

+1 (877) 937-9357

Click up if you have successfully reached Wells Fargo by calling +1 (877) 937-9357 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 937-9357 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 937-9357 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 937-9357 phone number

Home Buying and Refinancing

+1 (866) 936-7272

Click up if you have successfully reached Wells Fargo by calling +1 (866) 936-7272 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 936-7272 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 936-7272 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 936-7272 phone number

Mortgage Military Customer Service

+1 (866) 820-9199

Click up if you have successfully reached Wells Fargo by calling +1 (866) 820-9199 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 820-9199 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 820-9199 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 820-9199 phone number

Home Equity Account Management

+1 (800) 289-8004

Click up if you have successfully reached Wells Fargo by calling +1 (800) 289-8004 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 289-8004 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 289-8004 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 289-8004 phone number

Auto Loans

+1 (877) 700-9345

Click up if you have successfully reached Wells Fargo by calling +1 (877) 700-9345 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 700-9345 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 700-9345 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 700-9345 phone number

Auto Finance

+1 (800) 378-5526

Click up if you have successfully reached Wells Fargo by calling +1 (800) 378-5526 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 378-5526 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 378-5526 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 378-5526 phone number

Student Loans

+1 (877) 315-7723

Click up if you have successfully reached Wells Fargo by calling +1 (877) 315-7723 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 315-7723 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 315-7723 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 315-7723 phone number

Student Loan Consolidations

+1 (877) 269-6056

Click up if you have successfully reached Wells Fargo by calling +1 (877) 269-6056 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 269-6056 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 269-6056 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 269-6056 phone number

Personal Loans and Lines of Credit

+1 (800) 946-2626

Click up if you have successfully reached Wells Fargo by calling +1 (800) 946-2626 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 946-2626 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 946-2626 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 946-2626 phone number

Personal Lines of Credit

+1 (800) 728-3123

Click up if you have successfully reached Wells Fargo by calling +1 (800) 728-3123 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 728-3123 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 728-3123 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 728-3123 phone number

401(k) Retirement Plans

+1 (800) 222-8222

Click up if you have successfully reached Wells Fargo by calling +1 (800) 222-8222 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 222-8222 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 222-8222 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 222-8222 phone number

Individual Investors

+1 (888) 877-9275

Click up if you have successfully reached Wells Fargo by calling +1 (888) 877-9275 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (888) 877-9275 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (888) 877-9275 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (888) 877-9275 phone number

Investment Professionals

+1 (866) 765-0778

Click up if you have successfully reached Wells Fargo by calling +1 (866) 765-0778 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 765-0778 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 765-0778 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 765-0778 phone number

Institutional Sales Professionals

+1 (866) 281-7436

Click up if you have successfully reached Wells Fargo by calling +1 (866) 281-7436 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 281-7436 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 281-7436 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 281-7436 phone number

Current IRA Customers

+1 (866) 243-0931

Click up if you have successfully reached Wells Fargo by calling +1 (866) 243-0931 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 243-0931 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 243-0931 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 243-0931 phone number

New Brokerage Customers

+1 (800) 872-3377

Click up if you have successfully reached Wells Fargo by calling +1 (800) 872-3377 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 872-3377 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 872-3377 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 872-3377 phone number

WellsTrade Online Brokerage

+1 (877) 493-4727

Click up if you have successfully reached Wells Fargo by calling +1 (877) 493-4727 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 493-4727 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 493-4727 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 493-4727 phone number

New IRAs and Rollovers

+1 (800) 352-3705

Click up if you have successfully reached Wells Fargo by calling +1 (800) 352-3705 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 352-3705 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 352-3705 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 352-3705 phone number

Trust and Managed Investments

+1 (888) 715-0380

Click up if you have successfully reached Wells Fargo by calling +1 (888) 715-0380 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (888) 715-0380 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (888) 715-0380 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (888) 715-0380 phone number

Wells Fargo Private Bank

+1 (800) 956-4442

Click up if you have successfully reached Wells Fargo by calling +1 (800) 956-4442 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 956-4442 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 956-4442 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 956-4442 phone number

Wells Fargo Online

More phone numbers

Wells Fargo emails

wfscustomerservice@wellsfargo.com

100%
Confidence score: 100%

Support

Wells Fargo address

420 Montgomery Street, San Francisco, North Carolina, 94104, United States

Wells Fargo social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 06, 2026
View all Wells Fargo contacts