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Wells Fargo – Page 16

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2.4

Overall reputation rating based on reviews and complaints

Wells Fargo earns a 2.4-star rating from 25 reviews and 1731 complaints, indicating that most banking clients are somewhat dissatisfied with financial services.

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Wells Fargo Complaints Page 16 of 87

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R
6:17 pm UTC

Wells Fargo My home at 5 reynolds avenue, poughkeepsie ny 12603

I recently got some information on a company that now seems to be underground. Their name is helfand and helfand, located somewhere in manhattan. I have since learnt that they were named as trustee, and wells fargo bank as plaintiff in the foreclosure the process that took my house with a letter saying this is the auction date. About 15 days from the actual auction.

I never in my wildest dream thought that they would do that. I had been to every seminar and provided every paperwork showing that I could pay the mortgage and intended on keeping the house. I had traveled to connecticut and all the way to philadelphia just to sit down with someone so that I could obtain a modification and start paying my mortgage again.

As a former business owner, I had lost my business and my income when the housing crisis took a toll. It took me a while to get on my feet; but never stopped trying to get my property secured by paying my mortgage. When they ask for me to put my intent (on keeping the property) in writing, I would quickly respond, and begged to make a payment. Their response was that the debt was outstanding and that I would have to put in an application (for modification) which would be reviewed and an approval or denial sent. That stone walling went on for a few years until they responded to say that my loan had been sold and that they were no longer the party to do business with.
The new company that came in spent no time avoiding my calls, not responding to my request for a modification, and refusing to allow me to pay my mortgage.

Receiving the letter for the auction, and went to the court but no one was able to assist. I was told that the property had been sold, and there was nothing else to do. That was somewhere in 2013, I believe. Now my i'm finding out that the house was sold at that I had (possibly) done a deed in lieu. I would love to see a copy of that deed, because I don't remember signing such a document.

My case # 2010-229
Plaintiff: wells fargo bank
Truestee name: helfand and helfand
Trustee address: 350 5th ave. Suite 5330
Trustee city: new york
Truestee state: ny
Truestee zip: 10018
Trustee phone: [protected]
Deed category: nfs

Before the economy took a nose dive, I had paid my mortgage every time without failure. I had a 750+ credit score and was very comfortable paying my bills. Now i'm receiving class action notices of lawsuits against country wide and wells fargo; how that they have caused great financial injury to people like me, and caused great emotional harm born out of the anxiety of loosing ones home.

I want my home back... From those that stole if from me.

Robert wright
[protected]

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5:37 pm UTC
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I called Wells Fargo main information phone number and asked, "If I open a debit account, will I have immediate access to my funds?" I was told that I would. Then I called the local Wells Fargo branch, 10678, and asked banker Joan Titsch the same question. She assured me I could use the card instantly. I made an appointment for 2:PM today. I drove to...

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J
4:56 pm UTC
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Wells Fargo Wenonah NJ branch gave me a counterfeit $100.00 bill on 5/1/20. Robert Bevidas, the service manger said there was nothing he could do! He said I was responsible to notice the fake before leaving the drive through! I placed a formal complaint with Wells Fargo Corporate and they said they would investigate and resolve the situation. They sent out...

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7:18 pm UTC
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The following incident on March 23rd of 2020 was blatant, overt, and egregious on the part of Erica Clarke and Mike Donnelly representing the Tucker, Georgia Wells Fargo branch. My sister is 80 years old and permanently disabled and her husband (my brother-in-law) is a disabled Vietnam Veteran. I assist them twice a week with life-supportive and routine...

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J
10:07 pm UTC

Wells Fargo Credit card

They cut your card off from being used, ie decline a charge if you are one minute late making a payment and they say this is corporate policy for all card holders. However, I never experienced this when I had 250k in my business account. Now I guess is different with the woooohannnn coved evidently. I claim wf is just another crooked thief with a federal license to screw and squeeze the little guy that's in dire straights. I'm going in tomorrow and drawing every dollar out of my accounts and finding a new bank. These [censored] have gotten to big for their crooked thieving

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Update by Josh oooooo888888&
May 06, 2020 10:08 pm UTC

This is the truth folks

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1:02 pm UTC

Wells Fargo Monthly service fees

I have multiple accounts with Wells Fargo. I tried to do this the proper way, call to get help. I spend over and hour on the phone with a representative and got no where. All three of my checking accounts are being charged during the covid 19 situation. Some of the charges that I have cannot be used as a debit. This is obviously being counted against me. I have been with Wells Fargo for over 20 years. Now, I am looking for another bank to transfer to. Unbelievable that such pettiness cannot be professionally resolved. You guys are taking people's money that are trying to abide by your outlandish rules. Fix this mess. People should not be charged a service fee if they don't have 10 debit card transaction when nothing around them is open.

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T
6:32 am UTC

Wells Fargo Took my stimulus money without my consent and they left my account open when I confirmed theme my bank account information was stolen

I called the bank several times to let theam know that my account information was stolen... That somebody was writing checking in my name upon making the bank aware of that wells fargo never helped or attempted to help me solve this problem they left my bank account open until my stimulus check was direct deposited in the account from the irs but the thing is I never gave the irs any of my wells fargo bank account information for theam to direct deposit any money in to the wells fargo account let alone since it was comprimised way before the stimulas check was direct deposited in that account so now at this time im filing an compliant due to the fact that I never gave the irs any direct deposoit information to send any money to wells fargo bank and not only that wells fargo knew my bank account had been compmised and they still did not close out that account..

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M
8:30 am UTC

Wells Fargo Loans

We are a private money lending company that gives out loans to Real estate investors and Businesses.

Funding Ranges from $100k-$20MM
Duration ranges from 1- 20Yrs

We close on all Real Estate loans Including Commercial deals and Business Loans in as early as 4-8 working days.

Please don't hesitate to let me know if you have any project that needs financing.

Email: [protected]@dirkwelshfinancialservices.com
Mobile: +[protected]

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4:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Wells Fargo Covid-19 PPP

I was given your link for the PPP plan on Wednesday April 1st by my branch banker. I was on at 5am on April 4th and filled out the application. You sent me an email saying the you had my application and I was in line. This week on April 13th you sent another email asking me to apply again. I did that and sent all my company data. Now you sent me one saying all the money is gone.

I met with my banker on April 8th and showed him my first email. He said that was the "good" letter and I would for sure get funding. I contacted him this week about the second application and he said to fill it in fast. I met with a friend who runs $10 million a year through WFB this morning. He was so upset that they messed up his application that he went to another bank. They qualified him in 3 hours. He is moving all funds from your bank and is in a group of weathy business owners and they all agreed to leave WFB.

You have not handled this PPP program well at all.

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T
9:43 am UTC
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Wells Fargo They refused to return a check

Beware of wells fargo

They stole my mother"s money. They have no customer service. They do not care about their clients an customers.

Save yourself money and aggravation and invest with another bank. Read the following:

My mother is 96. She had a check sent from Constellation Energy for $290.64. She misplaced the check. Constellation merged with Wells Fargo. I went to my local Wells Fargo branch and spoke with Rafael Cervantes. He called the main office. They told him to fax a copy of the check, a letter from me, and my power of attorney, and they would replace the check. They lied not only to me, but to their own employee, Rafael.

In February I received a letter stating American Stock and Transfer was responsible for the check replacement. Once again they lied.
I called them, and they told me I was misled. They found the records of the original check, and said all was transferred to Wells Fargo. He said that they knew this! They sent me a letter confirming this.

Despite getting an email saying that I would be getting notified regarding my complaint in 10 days, I never did. I called once again and complained, but no one seems to care.

When the check was transferred to Wells Fargo my mother had an investment with them values at tens of thousands of dollars. They were obligated to forward the money to my mother, their client, or at worse send it to unclaimed funds in Maryland. They did neither.

When a company keeps money from a client this is stealing, and Wells Fargo as such are thieves. I believe my mother is entitled not only to the value of the check, but also all interest she is entitled to. I hope that the complaints I make to various federal agencies penalize Wells Fargo for their illegal conduct.

Tony Raymond
973 Circle Drive
Baltimore, MD 21227

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G
1:35 pm UTC
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This Wells Fargo is being NEGLECTED and CHEAP to cheap to install a drive up ATM. When the bank is closed drunks loiter in the lobby begging bankers for money to go to the liquor store next door. The lobby smells of urine/feces because of the drunks standing there for long periods of time. I HAVE FILED A COMPLAINT IN THE BRANCH AND NO RESPONSE 2020. Thi...

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4:16 pm UTC

Wells Fargo Failure to honor agreement

When my social security disability was approved in 2014, Wells Fargo said the most secure way to receive SSDI was to have a "secret" direct deposit account, of which the account number would only be known by the bank, social security, and myself. My SSDI deposit went into that secure account and I transferred into my "primary" checking as needed. In 2017, a family member was discovered to have charged thousands of dollars on multiple credit cards of mine, ; I have been unable to pay the debts and my Wells Fargo "primary" checking was garnished. The bank said only funds in the "secret" "secure" account are exempt from garnishment. Finally, last month (2/5/20), I [thought] the issue was resolved. The overdrawn primary checking was closed and arrangements were made to set up a payment plan for paying the overdraft amount of about $450 in monthly payments. The in-person banker could not handle that part, so he got someone on the line who could. She told me to make a "good faith payment" of $5 right then, but she said she couldn't set the actual payment amount that day. She said she'd call me after the 14th to make arrangements. Fast forward through a brutal month of extreme marital problems to today. I had transferred the money necessary to pay the monthly household bills into savings so it was set aside.

I logged on to Wells Fargo online banking, a few moments ago, to xfer funds back to checking and got ready to pay bills (electric, gas, water, utilities, garbage, etc...). I am still shaking! The entire overdraft amount was taken from my savings to pay off the overdraft in the closed checking! Nobody ever called me. They claim they sent a letter, but I did not receive any letters about the closed account other than one confirming I was closing it! I went through the initial representative and, after a long period on hold and multiple re-explanations of the situation, "it was a valid transaction and cannot be reversed in any amount."

I finally got him to get his manager on the phone, which was a broken record of the same "valid transaction, nothing can be done, " and the most infuriating, "I completely understand your situation, I'm so sorry." Really? His bills aren't paid and the bank broke their agreement so he can't pay them? He's having very serious marriage problems with a verbally abusive spouse? Hmmm...I doubt that.

And there's NOBODY at Wells Fargo that can reverse the transaction, citing any kind of situation at all?

What am I supposed to do...TODAY?

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T
3:18 pm UTC
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Wells Fargo Service Fees Fees

It's been over 5 working days since I've contacted Wells Fargo (Case No. 6698194) concerning the 30.00 monthly service fee imposed on my checking account. I have yet to receive a reply. I do not know why my checking account was designated a Portfolio account since since its inception as I have not used such a service when a general checking would have sufficed and I have never allowed my minimum balance to drop below the required balance of 1, 500.00 thus avoiding any of these service charges.
I left my checking account basically dormant since it's opening. It was used primarily to avoid out of state ATM charges from my primary bank account. With retirement, I intended to designate Wells Fargo as my primary account and my first auto annuity deposit has been routed to there. It is approx. this time that I noticed service fees had been assessed to my account beginning November 2014. When contacted, Wells Fargo promptly changed my checking account to a standard account. My grievance is the vast overcharges that have been assessed my account even though all required minimum everyday checking balances have been met and the "Portfolio" service that my account was placed in has never been used. To this day I am still not familiar with what that designation even entails.
I am requesting remittance for these spurious maintenance fees that began November 2014 to the present time. I find Wells Fargo deceptive in designating my account to a higher penalty account when all this time my basic fund requirements were well in excess of the minimum and the portfolio account is viewed as simply the means of unnecessary and opportunistic service fees.
I am requesting a formal reply regarding this monetary imposition (now in excess of 1860.00) by Wells Fargo within five working days. If I am not contacted or do not find equitable resolve with Wells Fargo, I will refer my grievance to the Office of the Comptroller of the Currency US Dept of the Treasury to assist me this imposition.
In case Wells Fargo has misplaced my address it is 13222 97th Ave NE C104 Kirkland, Wa. 98034 My email address is treich12342yahoo.com. I request a formal reply to this inquiry in writing; an e response is sufficient.
The OCC will be issued a cc of this notification.
Sincerely
Thomas P. Reich

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S
1:22 pm UTC

Wells Fargo auto loan

I have been trying to get my name off an auto loan for 2 years. I have called wellsfargo and was told the only way to remove your name from a lone is as follows.
Refi
pay off
or get a court documnet asking to get your name removed from the loan.

I have spent over 5k to get my x wife to court to get this done and now. Wellsfargo is telling me my name can not be removed. My credit has taken a 155 point hit cause my x will not pay the bill and she cant refi cause her credit is bad and she cant sell the car as she is upside down on the car.
This is horrible customer service and I have been banking with your institution for more then 20 years! I have had 4 auto loans and 3 home loans with you and this is the poorest service todate!
Jimmy
[protected]

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M
11:32 pm UTC
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WellsFargo cost us thousands of dollars when we filed for Medicaid fo my Father. They had opened so many accounts in his name it was criminal! Took months to find all the accounts after the branch manager said "that is all there is..." He was 100% wrong!! There were in fact at least 5 more accounts that Medicaid could not trace. $6982 and 6 months latter we...

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K
9:46 pm UTC
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I paid an attorney $2, 000 on August 29. He decided not to take my case to file for me to have custody of my grandchildren. John Pfister. I have emails showing his confusion through this. He sent me a termination letter on September 23, 2019. He did not refund my $2, 000. He decided to represent my daughter for HER to get custody. He assumed that he...

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Z
7:57 am UTC

Wells Fargo customer service

I am currently outside of the US and i can't access to my online banking account. Also any password reset options doesn't work to solve my problem. It's been a few days but still customer service doesn't provide any help except saying that they will call me but they don't... I can't reach to my money and i am in a very hard situation because of the bank...

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12:20 pm UTC
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Wells Fargo employment recruiter

The text displayed between myself and a hiring manager in Charlotte, NC I feel I was being dismissed and the recruiter was not trying to help. I would like to be able to interview for the position but I would not like to speak with her because I feel as if she would not really help

-----Original Message-----
From: DEssence Lee Black
Sent: Thursday, December 19, 2019 2:05 AM
To: Williamson, Claire
Subject: Interview Status

Hello Ms. Williamson, Im contacting you regarding the status of an application and interview I was offered. On Tuesday December 17th, 2019 I received a text message to schedule an interview for the position ( Phone Banker 1 ), but on Wednesday December 18th, 2019 I received an email stating I was ineligible for the position. I would like to confirm if these two positions are the same and am I still to attend the interview I have scheduled. As well as I may need the proper address for the interview.

On Dec 19, 2019, at 9:07 AM, Virginia.C.Williamson@wellsfargo.com wrote:
Dessence,

I would double check the email you are referring to (must be a different position outside of Wells Fargo). I have you on my calendar for a phone screen Friday. Please make sure to call in to the Bridge line at the correct time.

I also checked your application this is the only position you've applied to at Wells Fargo. I am not sure where the confusion is, we never send out emails stating "you are ineligible" for the position, unless you fail a background, but that would come post offer. Hope this helps.

Thank you,

Claire

-----Original Message-----
From: DEssence Lee Black
Sent: Thursday, December 19, 2019 11:23 AM
To: Williamson, Claire
Subject: Re: Interview Status

I certainly do apologize for the confusion may I please confirm the email you have on file to make sure Im receiving the proper information about the position. It should be ([protected]@gmail.com)

On Dec 19, 2019, at 11:24 AM, Virginia.C.Williamson@wellsfargo.com wrote:

It must be this one, otherwise you wouldn't have my contact information.

Have a great day.

Talk to you tomorrow.

Thank you,

Claire

-----Original Message-----
From: DEssence Lee Black
Sent: Thursday, December 19, 2019 11:39 AM
To: Williamson, Claire
Subject: Re: Interview Status

I have your contact information because I received a text messages about scheduling the interview only with it. In the text it informs me to check my email for more information and I have yet to receive any email. Hence the reason I asked you to confirm the email I had on file. Due to the dismissal of my situation like I cannot comprehend who I receive emails from, what they are about, and how you simply can't confirm the email I have because obviously some information is being misconstrued which is rude and unprofessional on your end I'll no longer be interested in the position. I will be getting in contact with someone over you as well regarding your demeanor and how you handle possible employees.

THANK YOU.

Dessence,

I am sorry if you feel this way. You have access to your application within our Careers website and you can view/ edit all the information you have entered when you applied to the requisition. If you would like to withdraw from the position, that is 100% up to you. At no point have I been rude or unprofessional, sorry you feel that way. Best of luck to you and in your job search.

Happy Holidays :).

Thank you,

Claire

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5:41 pm UTC
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Wells Fargo individual banking

WF removed a large amount of money from my checking account without authorization five days ago putting my account into overdraft. I was without funds. They did not explain, help . I lost hours over Thanksgiving weekend, Monday, Tuesday and today trying to deal with getting this straightened out,

They haven't returned the money . I've spent approximately 7 hours on the phone with customer service and visited my branch three times. Online access to my account was denied. Recurring payments were frozen. My debit card was discontinued.

Further, they've offered no explanation.

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J
12:16 pm UTC

Wells Fargo over limit fees

Yesterday, or the day before, I've paid the overlimit fee of $7 and something cents on my credit card. And when I checked today, it went up to over $22. This isn't the first time this happened to me. I would pay the overlimit fee two times before, and it would still go up.

I don't know what is going on with Wells Fargo, but they're being leeches lately, and it's stressing me out, because they would literally TAKE money from my credit card, on top of charging me. I don't remember them used to doing that honestly, but stuff like this makes it hard for people with low wage jobs to make their payments.

I have a spending habit which got me in the red in the first place, and I've been better at it lately. And these vampires are not helping.

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