The complaint has been investigated and
resolved to the customer's satisfactionResolved Wecaresignbloomex.ca — buyer beware - rip off - fraud
resolved to the customer's satisfaction
Buyer beware, fraud, ordered a bouquet, they substituted for a cheaper less attractive arrangement. When i complained, the manager said it was in their substitution or replacement policy.
This is fraud - if a person orders something and it is replaced with an inferior product without the customer's permission.
They would not replace the arrangement, or give a refund.
It was a huge disappointment, and rip off.
How many other customers experience this same problem?
Pass the word around, this company should be x bloom.