SUBMIT A COMPLAINT

Webroot Spywarecancelled 12/09 and need refund for 1/10 charges of $40.35. tried for hours on line without success.

1
K Review updated:

Sent a letter of cancelation on 12/09/09 of the Webroot spy sweeper. I no longer wanted the service.
I just recieved my statement from Bank of America with an automatic charge from Webroot of $40.35.
It had been uninstalled and cancelled.
Please credit my account with that unauthorized charge.
Thank You
Patricia V. Kick
[protected]@aol.com

Responses

  •   Jan 29, 2010

    Hi Patricia, I'm sorry to hear about this. I've passed your contact information onto our sales department and they should be taking care of a refund for you shortly. Thanks.

    0 Votes
  • I
      Jul 08, 2011
    Webroot Spyware - I am not using it any more.
    n/a
    California
    United States

    I want you to stop auto renew and refund me my $43.65 that was charged to my visa!
    this software was always freezing up my computer so I stop using it!
    so please refund my $!

    0 Votes
  • C
      Aug 04, 2011

    That's because it's spyware and it was never going to do anything good for your computer. I'm sorry to say, but you got scammed.

    +1 Votes

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