The complaint has been investigated and
resolved to the customer's satisfaction
Web.comscam billing

This is a terrible service run by a bunch of crooks. They were over-charging me every month for simple web hosting so I decided to move my domain to GoDaddy, yet they continued to charge me for 2 months of hosting 0 websites! When I called the CSR was rude and abrupt. We'll see next billing cycle if they truly do cancel my account.

My 2 pieces of advice are:

1. If you are not currently a customer, consider going elsewhere.

2 If you already are and find they are charging you when they shouldn't be, change your credit card information in your profile so they can't make automated withdrawals. Even if they don't execute your cancellation order they cannot legally charge your credit card if that information is no longer correct.


Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem