Wayfair review: Wrong price, wrong way for customer services.

To Whom It May concern:

I prepare to open the salon on Sep 15. 2023. I plan to order my stuff at wayfair.com and get the labor deal on Sep 5th (order # [protected]). I do not know why my order canceled. On Sep 7th the sale agent helps me put back my order (# [protected]) and credit back some money but i have short 4 item in my order. I called customer service and ask for credit back money they charge extra compare with my order on Sep 5th. I talked with Damon (manager at Wayfair), he said he cannot do anything with the price or credit back extra money they charged. I never ask for any special on my order and I never want to cancel my order when my salon will be grand opening on Sep 15th. This is not fair for customer when they shop at Wayfair. I would like to have someone understand and know how to work with customer services let me know why I have to pay extra for my order when the price I already paid online on Sep 5th, and I do not have all my stuff on time for my salon grand opening. This is really disappointed!

Vivien Le

[protected]

15 S Central Ave

Cut Bank , Mt 59427