Wawa
reviews and complaints

When I was at Wawa,there was no coffee made.The associate was in the process of making it. While it was going, she filled my mug up.I added sugar and cream, the coffee tasted awful. I wanted to get a custom made milkshake for my son ,but they were not fixing any. The area was closed .I understand that everyone is short handed on staff. The incident happened around 3:30-4:00AM. They were more worried about talking among themselves. I was end there this morning around 4:30,I ordered a milkshake, but, they couldn't fix it because they started cleaning the machine.

So I had to stop and get gas and all I had was $15 dollars with me so when the gas attendant came to the window I stated $15 regular and cash

He repeated $15 and again I stated yes $15 regular cash

He walks away and I proceeded to get my money out. I turn and look at the pump and I see 50. When he came to the window I said I told him 15 and he said oh I thought you said 50. I told him that was all I had so he went in to get a manager. When they came out and it was not right away. She says to me that he repeated three times and I stated no he did not. She then stated to me about paying the 50 and I stated again I only have 15

I stated to her that he was not concentrating to me but to the music. I ask if she would like me to come pay it on Friday when I get paid and she stated no. I also stated if I was out to screw anyone I could have left without paying any money but instead I stayed till they came to give them the $15. She took my plate down which upsets me because I didn't do anything wrong.

To whom it may concern: I am sending this letter to you because I need help resolving an issue at work. On June 27.2022 I went to my gm to ask her why she cut my hours from 36-27 and she says to me that I am unhappy and miscible working here and that I can give great service at times then other times I don't. I have been through hell in back in one year. I lost my sister in Feb, my mother in March and my husband in Dec so how am I supposed to feel. I have been working with Patti from internal care who is always there for me if I need someone to talk to, so I do not understand how my GM can tell me what my life is supposed to be. If I stay at the hours, I am getting I will lose my benefit's not be able to pay my bills since I am on my own now. I just need to see how to work this problem out and get my hours back. I come to work on time and leave on time. I work other departments in the store if they need help. I have been there for over 6 years without taking a vacation, only time off for medical and know my customers by name I get along with everyone and do what needs to be done. I have worked in OWS by myself with know help and still is able to get it done. I just don't know why this happening to me. Please if you can help me work this out I would really apricated it. Thanks Edwina Kemp I need my benefits because I have heart problems and won't be able to pay my medical.

I order dinner every night from wawa and this is the worst sandwich ever. No meat and the bread hard as a rock!

I had ordered a Mac and cheese bowl with pulled pork and bbq sauce. There was barely any pulled pork and a little drizzle of bbq sauce. The roll I asked for extra butter and there was barely any butter on it. I had ordered this meal at 6:08 pm in Levittown pkwy drive in Levittown Pennsylvania. Approval # 816829

I have a coupon for Marlboro smokes every wawa excepts it no problem but the willow Grove Wawa asked the manager to come over stopping the line he had people in line behind me go to another when the manager came over checked out my coupon and said it was fine he got upset then wouldn't allow my niece to use it on her purchase saying he feel we doing a scam ok now I no the boy don't like us because his friend don't like us because we are black so I send my white bf in the next time ..guess what no problem with the coupon but I just went in this pass Friday and he said he not taking the coupon this is 100 percent racist.everyway take this coupon but this racist Wawa this is wrong

Order an Italian sub on my way home from

a trip to Virginia Beach. Stop at a store

72 Austin Park Dr, Stafford, VA 22554

A couple hours on the road went to eat my sub

for lunch and found a butter hero roll. That I did not eat. Someone who order a buttered roll

got a nice surprise an Italian sub.

Sandwich was order after 9:00 am. On July 8,2022 with two other subs for my family.

Glenn Mifflin

225 Queens Way

Norfolk VA 23517

[protected]

Ordered on the 29th at 2:30pm

The store I’m on Victory Blvd in Portsmouth VA

Two sandwiches were unavailable I was overcharged by $20 plus dollars. I have tried two emails previously and have had no response.

hello ,

on june 26,2022 their is a charge on my cc for $.174.25.

for gas, at a station I was not at. I did purchase gas at an other station oon the 25th not for $174.25. this the second time this happened at a wawa gas station at different locations, with different cards. the last time it was for $125.00.My bank looked into it . It was unauthorized charge. seems the card readers are hacked for it to happen at 2 different location. these location are in new jersey.

kindly reply.

JR

I work at wawa and I’m almost seven months pregnant told my supervisor I had to use the bathroom and it was poop all over the floor so someone could clean it up I can’t stomach the smell I was ignored I held my pee for almost a hour and the issue was not resolved so I left I was not going to stand there and pee on myself this happened at 4am on 6/20/2022 at store 8009

Macarthur Rd. Whitehall, Pa store gave me a large soup without any soup in it, nothing but broth. This is a constant theme at these establishments, I pay almost $5 for a soup and get nothing but broth at least half of the time. It's absolutely ridiculous, how hard is it to get a ladle with a strainer in it so this issue is eliminated. You owe me a large soup. Order #106 June 20, 2022

I stopped at the Wawa on Rt 322 & Lambs Road in New Jersey. Sorry I don't know the name of the town, this morning. I do know that I was very disgusted with how nasty the ladies bathroom was. You should be as concern about how sanitized the bathrooms are as well and the washing of the hands to keep the germs down. I could not wait to get back to my office to write this complaint.

June 1st 2022, 7:30am... I order a large cup of soup which the lid ended up coming off and spilling hot soup on my hand. Then as I was putting it in the truck the lid came off again and spilled on my carpet. So now I guess I'm stuck with the bill of cleaning my carpet. The food containers and lids are very weak. NO matter how you hold hot liquid containers, they just squish and cap comes off. No way to pick it up without spilling on self or floor.

On the 29th of May 2022 at approximately 6:30 a.m. I purchased a regular 12oz coffee for $1.97. I stop here on average five days a week. This morning I was highly disappointed to sip my coffee on way to work and it was hot water with a hint of coffee in it. Could not drink it at all. Normally during the week the coffee is fantastic. Weekends is hit a miss.

May 26th 8am I came to Lehigh st Wawa as I do everyday. As I approached to get my Cups I noticed other customers standing around waiting for Sugar, Milk and Coffee. The young lady was just standing behind the coffee station. When I went to pour my coffee the it was Empty like all the others so I moved the container and put the fresh one up as I normally do Daily! Then the young lady who was standing their came and told me not to do that so I asked for a manager and she kept saying the same thing Don’t do that! I never got a manager and she went back to standing their. Over the years wawa has Raised their coffee price 2-3 time a year but never have the Product ready.

I order a shorty today for lunch. I ordered turkey American cheese and tomato’s. I am on a budget and this is a great price for a lunch. When I received my sandwich I went back to work to sit down and eat. I opened the sandwich and it was smothered in mayonnaise and toasted. Not what I ordered. I was so upset I did not have time to run back and get it fixed! I wound up throwing the sandwich in the trash and didn’t eat lunch!