WalMart Tire & Lube — a routine oil change & fuel injection cleaning!
Just a huge warning to all of you out there to never take your vehicles in to wal-mart tire & lube anywhere in the usa!!!
Please look @ the huge consumer complaints & take extra caution before you get stuck will a huge loss!!!
I took my vehicle in two days ago to the wal-mart tire & lube in bryan, texas usa & was getting my normal usual 3000 mile routine oil change. Well, the girl that handles the intakes on the vehicles coming in highly recommended the fule injection cleaning. Mind you, our van was running just fine before we took it in, okay!!! Well, we reluctantly said yes. We got a couple miles down the road & called them to ask if it was normal for it to run rough after this was done & they told us yes it is & to let it idle & to run it. Well, that we did but only for another two miles & then it dies on us. Well, we then called wal-mart automotive & they sent out one of their employees to check out the problem. He didn't know what the problem was but said it could've been that the stuff they put in the fuel injectors loosened up all the debris & such to cause the problem. They were gonna make us pay the tow to have it towed to the shop they told us to have it towed to aggieland automotive, they by the way suck as well. We told him no way, our van ran fine until we took it off their premisis!!! We were refusing to pay the towing.
Anyway, we find out the all six fuel injectors need replace thus costing us from $1400-$1800. They sent it to their claims office in the meantime they wont return any of our calls we had to demand a response today, the second day. My husband had to walk 3.5 miles to work & depend on his brother & had get a rental car costing us $265.00 thus far. Not to mention the cost that we weren't reimbursed for the work they did & caused this trouble. The towing & to release the vehicle in almost $140 as of today. Not to mention paying others for transportation.
Well, our claim was denied after I finally got a hold of the person handling the claim station our vehicle was a used vehicle & that they weren't negligent in the work they did & that they did do their job!!! We then kept calling the wal-mart manager to demand that they pay the tow fee & the fee that was incured to get our van out, after all that is where we were told it was getting towed to to check out if the problem was their fault or our fault. Please everybody go to consumer complaints about this company & see the thousands of complaints & litigants going to court over wal-mart tire & lube & before you make the same mistake we did, save yourself & go elsewhere & check closely on the business to see if complaints have ever been made on them before forking out thousands of dollars!!! Pass the word along to everybody you know & take it from me it isn't worth the headache & damage to your wallet!!!
They are money hungry thieves to will rule against you in all cases!!! You will never win & the only way you will as did numerous other consumers won in a court of law.
Mind you this is a costly penalty but they must be stopped immediately. Just look at all the complaints!!! See for yourself if you don't believe me. I didn't listen to anybody that warned me about wal-mart tire & lube now I am severely paying.
We cannot even pay to get it fixed not all at once $[protected] is a lot to come up with in one lump sum. Now that we no reliable transportation only this rental until monday we are screwed!!! Yes, we plan to hire a lawyer & fight them but that takes $ as well & it could take years to go to court!!! What needs to happen is everybody that has been screwed by them needs to get in a huge class action lawsuit to make these people pay. Don't let them get away with this. Fight fight fight to the very end!!! I will be happy to sign any petition against these losers!!! I am also putting a huge sign on our van to warn everybody about these losers so nobody else will have to go through what we went through. I am so stressed out about all of this it makes me sick!!!
So please put the word out okay!!!
Repost this, copy & paste it do whatever you need to do to get this message heard. Email this to everybody you know even people you don't know, just get it out, please. They took the food off our plate & from our children & don't care so do you want the same thing to happen to your loved ones & people you care for??? We will have a $2000 bill before this is all over with.
We aren't letting aggieland automotive do the work because not only are they are affiliated with wal-mart & sided with them as they always do since that is who wal-mart sends all of their claims to they wanted to charge us almost $1000 just for labor alone!!! It takes less than four hours to complete the work!!! I am not stupid, okay!!! I feel as if I at least deserve to be reimbursed the cost of the tow & release of the vehicle, the cost of the rental & the refund of our ticket for all the trouble they have caused us in this matter!!! After all the money I have spent shopping at wal-mart they have just lost a dedicated shopper that give them a fourth of their income every month & then some at other times!!! Feel free to comment as you like. Please don't comment if you work for those losers though unless you agree, I don't need negativity!!!
Thanks a lot wal-mart tire & lube!!!