Walmart
Reviews and Complaints

I unfortunately work there and I hate it! I witnessed another racism incident against a black shopper on 9/29/12, when he had politely asked a female associate (Liz) a reasonable question, she had loss prevention kick the man out of the store- FOR NO REASON! Liz is a lousy white wal-mart employee, who has attitude problems, and she just hates men.. The loss prevention guy, is a lousy employee too (he was fired at an Aiken Wal-mart, for allowing robberies to carry on!).. Thats how stupid WAL-MART is, they mainly keep the crappy associatesemployed & screw with the good customers & employees!
Beware: THE CITY OF N. AUGUSTA- has a long & current history of enforcing racist policies of "segregation", framing/falsely arresting blacks (esp. black men) & modern civil rights activists, police brutality, political/government corruption, and constantly giving black citizens -"Trespass" notices, to harass black customers, who do business with racist companies (like Wal-mart)..

I took my old (79) Chevy 1/2 ton pick up to walmart tire center to get 4 new tires on it----the individual there refused because he said that the 235/75x15 tires were over size and they wouldn't put them on------ I was a mechanic for 30 years and if you call a tire store --90% are going to price out 235 as a replacement tire---unfortunately we have a bunch of lazy AND stupid people here at walmart--admittedly it was 5 PM so they would have had to work a little faster than normal--anything done there takes 2 to 3 hours. I guess Walmart can kiss off $400 in sales--it must be nice to be able to pick and choose what you want to sell and when--guess I will be just one more customer to quit shopping there--the quality and variety in the grocery part is really debatable and the prices are not always lower--everything else is made in China --I will be only to glad to shop places that want your business and offer goods made some where besides China !

Wal-Mart's Constant incompetent way of doing business & harassing black customers prompts racism claims - CNN Wal-Mart - 260 Bobby Jones Expressway Augusta Georgia GA 30907: Of all the Augusta Branches, this one is at the top of the list for Cumsumer Complaints, and lawsuits for racial discrimination against black employees & customers (esp. men).. Lately the Wal-mart branch was charged in another civil suit for falsely accusing a black male for shoplifting, when he was only browsing around the store looking for something to buy. Another case involves a man who slipped & fell inside the store, because no wal-mart employees cleaned up a water spill on the floor, the man sued wa-mart last year, and the company is still fighting his accident claim, and avoiding responsiblitiy- even when employees on the day of the accident admitted fault! African-Americans should stop shopping at these Wal-mart Department stores, then maybe the company will officially change their racist business policies..

Dropped off a prescription at Wal-Mart. Went back the next day. The man in front of me was told to go talk to 'someone' because there was a problem with his insurance. The cashier tells me the same thing. So I go talk to someone at the drop off counter and they inform me that I have no insurance. Hmmmm. I've had the same insurance for 12yrs. I tell him so. He looks at my card and says no, I haven't had coverage for 2yrs. So he then calls the number on my card to verify. I wait. Thinking, well its 6pm at night, I know they are closed but maybe there is a special "after hours" phone number for pharmacies. He talks to someone for 2 minutes then gets off the phone and says, "they said you are not covered." I leave furious, having to wait until the next morning to call my insurance. I call them first thing and explain the situation. My insurance says I AM covered and there shouldn't have been any problem. I asked my insurance why he was told on the phone I did not have coverage. He said, "let me check the phone log." He then tells me there is no record of a phone call. Then I tell him it was at 6pm so its was probably on the after hours phone line. My insurance tells me, "there is no special phone line, there is nobody here after 5pm." WHAT! SO WHO THE HECK WAS HE TALKING TO?
Come to think of it I don't remember him ever giving my insurance ID# and so there is NO WAY he could have been looking at my record.
FRAUD-- FRAUD --FRAUD
Went to Walgreens and filled my prescription NO PROBLEM!

My family has been customers of wal mart in Burleson, tx since the opening in the 80's...the new super center was a great welcome, but in the last several years we have had nothing but problems trying to get our script filled with good (even nice )...we are sick of it... My mother (69), father (73), and myself went into wal mart in burleson tx on sat. 9/15/2012 at about 1:15 pm, turned in a scrip to be filled -diabetes meds, needles and blood strips, and my mom told the girl that she had gotten a new meter that the needles are different, we even showed the girl the meter and the type needles it used, she put something in the computer and the girl said it would be an hour...ok we went ahead and did our shopping while we waited...we went to check to see if the scrips were ready before we checked out at about 2:30 pm, still not ready. We checked out, loaded our groceries in the car, went back in to check on our scrip refill, still not ready, we waited untill after 4:00pm and had to raise a stink to get it then, there were 3 other customers who had been waiting as long as we had, they were very mad as well. When we finally got to the car and the needles were the wrong ones even after we had told the girl we dropped our script off with that we had a new meter...there was only one checker in the pharmacy and not one person even the pharmacist said they were sorry for the wait...i have already moved my scrips to CVS and i told everyone there that day how great CVS is, they called me when my scrip was ready..i never have to wait in line and everyone is friendly and doesn't act like we are putting them out! The sad thing is i work for wal mart.

This crappy Wal-mart branch, a.k.a "The Ghetto Walmart", this store sure lives up to their image, managers allowing employees to verbally abuse &/ or assault customers (mostly men & african-americans) for unfair reasons and discrimination, safety hazards are often permitted, wrongful job terminations based on race are practiced, no disciplinary actions are forced upon negligent/horrible employees, and the main people who shoplift from the store, are usually -THE EMPLOYEES! Not to mention, very poor customer service (employees refusing to bag merchandise puchased by customers!) If you want your feeling hurt, go shop at the Wal-mart near deans bridge rd Augusta GA-

Was watching TV at 3 am...On the current channel about how Walmart treats factory workers in China and South America...In China they make 17 dollars a day and have money taken out of there paycheck for rent and electric..They don't even have enough money left to buy a toothbrush...And in South America it is just as bad...And our government lets Walmart do this...It is just the worst thing I have ever seen...People should not shop at Walmart anymore...They also have no A/C in the factory's...The workers drip sweat from 7:30 am until 9 at night...They showed a toy car they make for Walmart and it cost them 18 cents to make and Walmart sells it for $14.95 in the USA...So when you shop at Walmart think of this..You are supporting slave labor...This company should be shut down for supporting these kind of working conditions...

The cashiers are starting to be rude and ugly to customers. Plus the shelves are always out of certain items that you are shopping for! If the manager would get up off his butt he would be able to walk the grocery aisles and see for himself the empty shelves. This has nothing to do with the hurricanine that just passed either. This has been like this for over 6-7 months. There are a few cashiers that know how to be nice to the customers but there are many that are just down right rude and ugly. I think a class on manners should be taught to many of these people. Most of the ones that are rude are the women. One certain one has been there for years and she has been rude to people for years! Issabel I think I saw on her name tag today. She was so rude to my husband today that he went off on her. I was told they tell you they will call them in and write them up but nothing is ever done. She has been reported before because I know 3 people that had had dealing with her in the past. Plain and simple she is rude and ugly. I do not think she realizes with out customers she would have no job. I rather travel 20-25 miles to go to another walmart than the one right here in my town! When ever we go to the 2 walmarts in houma, la. Their shelves are always stocked with merchantize and the cashiers always talks to you and tells you thank you. Thibodaux, nope never happens! I personally think the cashiers know they can act like that and nothing will be done to them so that is why they continue to do it. Than the new ones comes in and sees the older ones act rude to the customers so they start doing it to! I do not need wal mart, walmart needs us customers to keep their stores open!
You can call my husband at his office at [protected] from 7am -2pm mon day - friday. Leave a message and a number and he will call you back as soon as he is in his office! Thank you!

More Racism at Wal-Mart, This Time Over P.A. System: Wal-Mart officials scrambled to apologize yesterday for an ugly incident that occurred at one of their Aiken County stores on Sunday. Shoppers were shocked when an unidentified male voice was heard over the store's P.A. system, "calmly" giving the following announcement: "Attention, Wal-Mart customers: All black people, leave the store now." According to the AP, a manager quickly apologized for the remark, and it's still unclear whether a "rogue patron" or an employee made the announcement. But naturally, customers were a tad offended:

"I want to know why such statements are being made, because it flies in the face of what we teach our children about tolerance for all, " said Sheila Ellington, who was with a friend in the store, which is located in Aiken, SC. "If this was meant to be a prank, there's only one person laughing, and it's not either one of us."
On the other hand, Bill Mitchell, a former Walmart employee, told the AP that "as a black man, I've heard worse things." Wal-Mart brass says they're investigating to determine how this happened, and issued a statement saying, "We are just as appalled by this incident as our customers. Whoever did this is just wrong and acted in an inappropriate manner. Clearly, this is completely unacceptable to us and to our customers."

In February 2009, Wal-Mart paid $17.5 million to settle a class action lawsuit brought by truck drivers who accused the company of racial discrimination. And the U.S. Equal Employment Opportunity Commission also sued the company last year, because Hispanic employees at a Sam's Club subsidiary in Augusta, GA., claimed they were on the receiving end of racist insults from other "associates." All this comes as Wal-Mart has been mistreating customers, by very poor customer service; not bagging customers goods after they've spent lots of money at there stores, and sometimes- falsely attacking (assaulting & accusing) black shoppers of shoplifting!?!

According to an article in Crain's last August, "The retailer is likely to focus on poor neighborhoods where there is a pent-up demand for jobs and supermarkets." "Wal-Mart will look for support among communities of lower-income consumers who are eager to have them in the city, " said Kathryn Wylde, "We need jobs, and quality customer service for our money! Not Harassment, abuse, and discrimination of any kind!"

I have never seen such poor management. Last night (and several other times) my wife and I went to your Roxboro store. You first lack the needed personnel, plus, ev ery chash register on one end was open and none at all on the other end leaving no means of theft control. Plus there was no door greeter at the door. That is an open invitation to shoplifters. Also, there is no consistency in product supply. You can never find many of the same items twice. Your management is costing you MILLIONS. I work as chaplain for the local police department and know how many times people walk out with multiple HD TV's and other items. Someone needs to wale up and get some decent management in this store.

At this point, I despise Walmart.
It started with the cashier who had a rotten disposition because she really isn't a cashier, she is a floor worker who was called up to ring because the store was busy. Not my issue or problem, you still have a job to do. I had to ask her 4 times if she was opened because she had some headphones in her ear. She was supposed to have turned her light on but did not do so until half way through ringing out my order. Which was the other issue.
I was purchasing toddler underpants. The bar code, ending in 4339, on the shelf stated the price was $5.24, yet it rang up as $6.97. I told the cashier the price was ringing in wrong so she tried to void it. Instead of voiding the toddler underpants, she voided a ruler and then added the toddler underpants a third time! It took her five minutes before she called someone over to help void the transaction and by then the fitting department, whom she called for a price check, still had not come up. So I ended up getting the information by walking back to the children's department myself!
I pulled the ticket from the shelf to prove the price. When I told the manager they may want to correct this, the manager said, " that's too bad but they really are ringing up the correct price, it's just that someone did not get back there to change the price." Really? The fact that the manager said that's too bad really got me. Too bad for who, me, I don't think so because as long as the shelf price says one thing, that is the price I will be paying.
I thought things were corrected but i was wrong. When all was said at the register I thought the total was too much for what I was buying. i went to my car, took out the receipt and totaled the receipt and what do you know? They did not void out two of the incorrect toddler prices! I was over charged by $14.50! Mind you, I had a 5 month old with me who had been screaming and a 3 yr old getting antsy and I had already put them in the car to go home. I had to be inconvenienced to go back into the store to get my money back and now I have to wait for the refund to go back on my card. I told the lady at customer service i was not happy about any of this and I wanted the number to corporate and the name of the cashier. Funny, they all walk around with a name tag and yet the customer service lady said they were not allowed to give out employee names! Go figure.
I have not yet called corporate but I will and honestly, anything less than a $100 gift card is a waste of my time. I have saved a copy of the receipt as proof of their screw up but I really don't see corporate doing anything about this. There are so many issues that need to be addressed..the cashiers attitude, the incorrect price ringing up, training the cashier on how to properly void a transaction, not letting the customer walk out of the store dissatisfied...did I miss anything?
It is very sad that a corporation like this could allow this and seems I am not the only one complaining about their way of doing business.

It is absolutely ridiculous that they close all of their lanes about 10:00 p.m. except for maybe 2-3 lanes. If they want to cut the amount of lanes they have open then it should be after midnight or 1:00 a.m.. They make enough money to pay employees a few extra bucks to keep the lanes open a few hours later.

While shopping with my nine year old nephew in the Springdale Arkansas store my nephew got lost. I informed the greeter and she went and paged a thing called a code Adam, and gave a description of my nephew. This is very dangerous, as now all the child molesters in the store know that there is a nine year old boy lost in the store and what he looks like. When I complained to the store manager about this they informed me that my nephew was perfectly safe and that they lock all the doors and don't let anyone in or out of the store until the child is found and they won't give the child to anyone except the person who reported the child lost. They won't even give the child to the spouse. They told me that this was a company wide policy. I know that this is a lie since my husband works at home office. They are just using an excuse to get out of trouble of putting my nephew in danger. I will be informing him of this illegal and dangerous practice and the lies that the greeter has told me. This "policy" just allows anyone, a child molester or a kidnapper to know a child is unattended and they can quickly kidnap the child. Also not giving the child to the spouse is just wrong, they are also the parent of the child. I will be telling my husband about this dangerous incident and have this greeter fired. If anything happened to my nephew due to this greeter's negligence I would sue and my husband would not have to work with you boneheads anymore. The worst off is my sister is blaming me for not watching my nephew properly when he took off in the first place, and when your greeter did not handle a lost child report well and put my nephew in danger.

Warning! If you never want to see your paycheck money, put it on a walmart money card or lord forbid on direct deposit. You will never see any of your paycheck money in cash…
Ever again! I had a walmart money card for a couple of years and used it sporadically and it worked okay. Recently when my bank started charging alot of fees and held my auto deposits over the weekend I started my direct deposit going on the walmart money card. Suddenly there are 2 unknown online charges on my card, the robot-like asian customer service people could not answer my questions because it was not on their script, they could not tell me where the charges came from and they would not forward me to an american supervisor and refused to send me to the survey they offer at the end of the call and then disconnected my call. They said they could not tell me who made the first charge and could not block it (It was still pending). I purchased another card to move my paycheck money into until I could get my direct deposit stopped. I paid $ 3 to open it and I received the permanent card yesterday and I received another ‘monthly’ fee when I have only had the card 10 days. I called to dispute that and they did remove that second fee however… they get you coming and going on fees unless it is an automatic deposit and then that is when your nightmare begins.! Your paycheck is automatically deposited and you expect to get some cash, right? Dream on! They have policies that restrict you from getting any of your hard earned money in cash! These people running the “walmart money card show” that ‘now have your cash’ are non-americans, probably chinese because customer support is somewhere in asia and they are using our funds to support them, because they certainly are not letting us have our money after we have made our deposit.in order to use the money I had on my one compromised card, I had to make an online purchase (Even though the unauthorized charge was from an online purchase), I did that and had the card closed. However when the second unauthorized purchase credited me back (After I called them and said it was unauthorized) I can’t get that money and walmart money card refuses to transfer it to my new card I bought because of the unauthorized charges. They said they had to send me a check for the balance…checks in the mail…yea right, we will see if that happens. After I had my auto-deposit transferred to my replacement card, I went to get a money order for my house payment and some cash. Customer service said they could do the money order but I could not access my payroll deposit and get cash, as it is against their policy.

After all this, my direct deposit finally ended and I had a balance of $24.25 on my card, I wanted nothing more than to clear that balance and close that card. Guess what? I could not! I went to walmart and tried to make a purchase of $44 and tried to use the $24.25 balance against that as a debit and it would not take it, denied. I tried to use it as a credit and it wouldn’t take it, denied. I went to customer service to see if they could make it happen, they could not, denied, even though the available balance said $24.25. They could not give me cash back, denied, they couldn’t run it as a debit or a credit even though they clearly had printed notice that I had $24.25 available. I called the asian customer service from their phone in customer service and after being told by the non-american I had a temporary card, as it said on their script (Which I did not, they obviously did not know what I was talking about (They are chinese after all), to which I asked for an american supervisor, I was left on hold for 15 minutes until they hung up. I wanted to call back but the walmart customer service desk said they could not tie up their only phone line with my calls to the walmart money cards customer service and stated they have no control over any of that because they are not affiliated with them in any way, had nothing to do with the walmart money card people and made many apologies to that effect. The only way I was able to spend the $24.25 of my last payroll deposit was to pay it online against a utility bill, which I did and so far they have not denied it. I don’t know anyone that needs that much hassle to get access to their paycheck!

Walmart is using the american public’s direct deposits to subsidize whatever support they are giving to china. Your deposit on a walmart money card is going to foreigners to use to collect the interest and make investments from, with our hard earned money, overseas!..
Walmart is un-american for allowing that to happen! They don’t even support their widely advertised money cards and direct deposits. Their customer service people, when pushed, say they have nothing to do with the walmart money cards. Your deposits are going directly into who knows who’s bank and you will never see them again. Plus the cards don’t work everywhere, try buying gas at midnight at maverick…it ain’t going to happen with this walmart money card. It’s a pain and could be life threatening in the dead of a wyoming winter night with no gas to get you home!

All americans beware of walmart money cards. Walmart is undermining the financial stability of america with these actions and should be stopped. (This coming from a 12 yr walmart supporter… (When you move from the city to rural wyoming, driving 60 miles to walmart is the only place you can get groceries, home improvement, auto supplies and kids clothes all at once).

Racism at walmart: told "black people get out of aiken county & not allowed to shop at wal-mart!" | video - abc news
Aiken county, sc. police investigate walmart announcement asking black customers to leave the store.
Definately reommend to potential customers, who like shopping at walmart - stop, shop somewhere, anywhere else!

Abcnews. go.com/us/video/walmart-racist-announcement-aiken

Wal-mart isn't fooling anyone! People should stop shopping there, because of the many compliants from customers for mistreatment, to the numerous civil & class action lawsuits that are filed against them every month! For race & sex discrimination... This company is a mockery now, of what founder, sam walton truely envision for the business. All the stupid commercials with this idiot "earl", are pathetic attempts to boost up sales (Serious damage control), after numerous negative news & tv reports of civil rights violations committed by wal-mart, and their constant racial & sexist policies of hiring more women than men, and wrongfully terminating black associates, assualting black customers, and falsely arresting innocent black men for "shoplifting", when no theft accured!?!

I recently had the worst cust serv of any walmart store. One week before my mom's 8oth birthday, I called from out of state and ordered 400 pieces of chicken. The order was confirmed and I was given the total due upon pickup. the day before the party I flew into town, stopped by the store to ensure no issues, . At the deli dept the mgr advised that while she had the order the day before she was off and didnt know if the chicken had been ordered, but she would call me in the morning (morning of the party) if there were an issue. I found that to be unacceptable and asked for the store mgr, ., who met with me and advised there would be no issue and the chicken would be ready. 2 hrs before pickup time, the mgr called me to say, he had good and bad news. the bad was his store didnt have the chicken as promised but that another nearby store was preparing it and I would need to pick it up there. Not only was this inconvenient and being from out of state not familiar with the other store, pick up time for the original order was just 2 hrs before party time. I was livid. the store mgr attempted to fix the issue by offering 100.00 gift card. I had no choice but to accept both giftcard and the order. the chicken was hard and half burnt and horrible. surely walmart hasnt built their rep on this type of service.

Every day starting at approximately 7pm unti closing 11 PM they start bringing out pallets of boxes with different products. They bock the aisles with all kind of merchandise in boxes. They make narrow passages so customers with kids have to be careful navigating these narrow passages. These narrow walkways are shared with employees pulling pallet jacks and merchandise on pallet jacks and customers. This problem is worse on weekends when there are more people and especially when there are children. All it is going to take is one small child to get run over by a pallet jack full of merchandise for the store to STOP this practice. This should be done after hours. This started happening about two years ago and has continued. This needs to stop as it is very difficult to shop and creates a hazardous condition for the paying customers especially. We need to call on Walmart to cease and desist this practice immediately before somebody gets hurt.

My walmart account was hacked into someone charged on my account $985.95 and I have been trying for ten days now to get my money returned and neither wal-mart.com nor wal-mart money card will do their job! I have done everything that was asked of me and yet they will not return my money. I have got the run around. I spoke with a supervisor and he hung up on me told me that he would have to put me on hold and that was the end of speaking with him. So I say to all do not use wal-mart.com or the wal-mart money card unless you have the money to throw away.

I have called the store a half doz. Times in a row let it ring 20 times each I could not get an answer, do anyone work there?